酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback and for rating your stay 8.5/10. We are pleased to hear that you enjoyed the convenient location, nearby attractions, and public transport options, as well as the quality of the apartment amenities and overall comfort.We also appreciate your comments regarding housekeeping services. For shorter stays, housekeeping can be arranged upon request, subject to availability, and may incur an additional charge. For longer stays, scheduled servicing is provided in line with our standard stay-over policy. We are glad this arrangement suited your stay and that our reception team was able to assist you comfortably.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future.Kind Regards,Tawfiq MostafaCluster General Manager

酒店回复: Dear Tony,Thank you for your feedback and for rating your stay 9/10. We regret the inconvenience caused by nearby construction and the discomfort with the bedding configuration. Please do not hesitate to call us directly should you wish to confirm bed dimensions prior to a future stay, as we would be glad to assist.Thank you for choosing Realm Apartments by CLLIX. We look forward to welcoming you back for a more comfortable experience.Kind Regards,Tawfiq MostafaCluster General Manager

酒店回复: Dear TangCxiaojie,Thank you for taking the time to share your thoughtful feedback following your recent stay with us.We are pleased to hear that you found the room clean and well-equipped, and that our convenient location and multilingual staff contributed to a positive experience. We also appreciate your kind words regarding the service you received on arrival—it’s wonderful to know our team could assist you promptly and helpfully.Your comment regarding the absence of cups has been noted, and we will certainly look into ensuring this is addressed for future guests.We look forward to welcoming you back as your first choice in Adelaide.Kind Regards,Bobo WanBuilding Manager

酒店回复: Dear Valued Guest,Thank you for your kind feedback and for awarding us a perfect 10/10 rating. We are delighted to hear that you enjoyed your stay, found the room new and clean, and appreciated our central location next to the pedestrian street. It is wonderful to know that you plan to stay with us again in the future.Thank you for choosing Realm Apartments by CLLIX. We look forward to welcoming you back for another comfortable and convenient stay.Kind Regards,Tawfiq MostafaCluster General Manager

酒店回复: Dear Valued Guest,Thank you sincerely for your glowing review and for taking the time to share such a detailed account of your stay at Realm Apartments by CLLIX.It brings us great joy to know that your experience was so positive—from the spacious and stylish apartment layout to the comfort of the bedding and the quality of the in-room amenities, including the capsule coffee machine. We are delighted that these small touches contributed to a comfortable and energizing start to your days.We are especially pleased that our central location allowed you to enjoy the surrounding cafes, restaurants, and nearby attractions with ease. It is always our aim to provide both convenience and comfort for our guests, and your comments affirm that we are achieving that goal.Your kind words regarding our team are greatly appreciated. Providing warm, efficient, and attentive service is very important to us, and we are glad to hear that you felt well looked after throughout your stay.We look forward to welcoming you back on your next visit to Adelaide. It would be our pleasure to host you again.Kind Regards,Bobo WanBuilding Manager

酒店回复: Dear Shuijing1hao,Thank you for sharing your feedback and for rating your stay 7.5/10. We are pleased to hear that you enjoyed our great location as well as the spacious living room and bedrooms.We sincerely appreciate your suggestions regarding the dining table and the addition of an electric rice cooker. Your comments are valuable, and we will review these points with our team to explore how we can enhance the convenience and comfort of our apartments for future guests.Thank you for staying with us and for choosing Realm Apartments by CLLIX. We look forward to welcoming you back and providing an even better experience.Kind Regards,Tawfiq MostafaCluster General Manager

酒店回复: 尊敬的 Em-em Garcia： 感谢您的反馈，并给予我们 10/10 的满分评价。很高兴您喜欢这次住宿，并且觉得这里位置非常便利。 非常感谢您的评价，我们期待您再次光临，享受愉快的住宿体验。 此致， Tawfiq Mostafa 楼宇经理

酒店回复: Dear Valued Guest,Thank you for your detailed feedback and for rating your stay 9.5/10. I am delighted to hear that you enjoyed the apartment’s layout, the spacious bathrooms, and the excellent location on the city center’s pedestrian street, as well as the spectacular views from the 36th floor.I apologise for the condition of the balcony doors and windows and appreciate you bringing this to our attention. We will ensure this is addressed to maintain the highest standard of cleanliness. Regarding toiletries, we recommend guests bring their own toothbrush and slippers for convenience, as these are not provided.Your comments are greatly valued, and we look forward to welcoming you back for another enjoyable stay.Kind Regards,Tawfiq MostafaBuilding Manager

酒店回复: Dear Zhuyun,Thank you for your detailed review and for rating your stay 4.7/5. We are pleased to hear that you found the room nice and clean, with a well-equipped kitchen that allowed for cooking. We appreciate your feedback regarding the bed configuration, and we are glad that we could resolve this for you.Additionally, we are delighted to know that you valued our Chinese-speaking service and the availability of the gym. Your comments are greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future. If there is anything we can assist you with, please do not hesitate to reach out.Kind Regards, Tawfiq Mostafa Building Manager