酒店回复: Dear Guest, We would like to thank you for this great review about your recent stay and for choosing us for your stays in Tokyo. It is a pleasure to receive your wonderful feedback. We are delighted to hear that you enjoyed the location, the view and our service. We look forward to welcoming you back to HOTEL GROOVE SHINJUKU in the near future.
酒店回复: Dear Guest, We would like to thank you for this great review about your recent stay and for choosing us for your stays in Tokyo. It is a pleasure to receive your wonderful feedback. We look forward to welcoming you back to HOTEL GROOVE SHINJUKU in the near future.
酒店回复: Dear Guest, thank you for your recent stay and for taking the time to share your excellent review with us. We are grateful for the perfect rating you gave us! We are also delighted to hear that you enjoyed the location, the room and our service. We look forward to welcoming you back to HOTEL GROOVE SHINJUKU.
酒店回复: Dear Guest, thank you very much for choosing to stay with us and for sharing such detailed feedback. We are glad to hear that you enjoyed the view from the 35th floor and were satisfied with our overall service. At the same time, we sincerely apologize for the inconveniences you experienced. We are sorry that the room size and luggage space did not meet your expectations, and that the arrangement of the twin beds and the bathroom glass door caused discomfort. We also appreciate your comments regarding the amenities, housekeeping request process, and the handling of the sleepwear. Your feedback is extremely valuable, and we will share it with the relevant teams to improve our guest experience.Thank you again for taking the time to let us know your thoughts. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.
酒店回复: Dear Guest, We would like to thank you for this great review about your recent stay and for choosing us for your stays in Tokyo. It is a pleasure to receive your wonderful feedback. We look forward to welcoming you back to HOTEL GROOVE SHINJUKU in the near future.
酒店回复: Dear Guest, Thank you very much for your wonderful review of your stay at HOTEL GROOVE SHINJUKU.. We are delighted to hear that you enjoyed your room with its bright floor-to-ceiling windows, and that it exceeded your expectations for a Japanese hotel. It is also great to know that you found our location convenient for exploring the city, and that you were able to enjoy the vibrant nightlife nearby. Your kind words mean a lot to our team, and we sincerely hope to have the pleasure of welcoming you back to our hotel for another memorable stay in the future.
5.0分
豪华特大床房
家庭亲子
位置非常好 非常方便 酒店也很新 设施卫生都不错 住宿很舒服！ 景色也很好。will come back for sure!
展开
酒店回复: Dear Guest, thank you for your recent stay and for taking the time to share your excellent review with us. We are grateful for the perfect rating you gave us! We look forward to welcoming you back to HOTEL GROOVE SHINJUKU.
酒店回复: Dear Guest, Thank you very much for sharing your feedback. We are truly sorry to hear that your stay began with an uncomfortable experience. That said, we are glad to know that after several phone calls over the course of two days, the situation was ultimately resolved amicably and that you were able to feel somewhat more at ease. We sincerely appreciate your patience and your valuable comments, which help us improve our services for future guests.
酒店回复: Dear Guest, we are grateful for your exceptional feedback regarding your recent stay with us. I am very proud of our staff, especially Li san and your gracious recognition of our team's efforts is deeply valued. We look forward to welcoming you back to HOTEL GROOVE SHINJUKU
位置就是新宿妥妥的C位！出门便是最热闹的地方，但是房间却又很安静～这次入住的是30层，房间窗外景色绝了，可以眺望晴空塔，还能看到哥斯拉🤣住了三晚，每天都打扫得很干净。从前台，到接待小哥，到保洁人员都会英语，沟通无阻，而且服务态度很好，让人舒心～下次来东京还会选择这间酒店入住的😊
1、最大亮点就是位置，特别方便，晚上周边无比热闹，人流熙熙攘攘，但也没有不安全。2、住在30层，正对晴空塔，完美拍夜景，东京的繁华一览无余。3、基本全是外国人，早餐比较精致，提供洗漱用品和睡衣。
位置超好，在新宿新地标楼上，从羽田坐大巴出来直到酒店楼下，去迪士尼只需步行15分钟到新宿巴士总站就有直达大巴，去哪都超级方便的。
房间大小在日本算ok了，可以打开行李箱。
前台工作人员英文挺好的，都脸带笑容。
新宿最高楼里面的酒店 住的35f view很好
房间有点太小了 行李箱放不开
两张单人床是紧紧连在一起的
护肤品是dhc 之前京都酒店是pola和雪肌精
卫生间玻璃门 不隔音
其他服务不错 但是打扫卫生需要自己和前台说 另外睡衣尽管丢到脏衣篮 第二天打扫人员好像还是会捡起来叠好放床上
酒店是23年新建的，就在东京歌舞伎町楼上，所以，晚上很热闹，出门就是各种大型商厦和小吃店，药妆店也很近，买啥都方便。麦当劳新巴克咖啡都在附近。酒店房间不算很大，但布局合理，卫生间、冲淋和和洗漱都分开，起居很方便。
在东京真的找到了我的本命酒店，超爱！首先房间落地窗，非常明亮干净，虽然房间不大，但是一改我对日本酒店老旧压抑的印象！地理位置优越，去哪儿都有地铁或JR，我们两个女生每天晚上11点都去旁边堂吉诃德扫货，然后再去排一碗一蘭拉面，回到酒店都要凌晨一点了，但是街上依旧很热闹！房间隔音很好，非常安静！
位置非常好 非常方便 酒店也很新 设施卫生都不错 住宿很舒服！ 景色也很好。will come back for sure!
这次入住其实有很不愉快的经历，但是后来历经两天打了无数电话联系，最终最终被和平解决了，心情一般般了吧！
酒店非常好，强烈推荐！房间很宽敞，床很大，能看到日本的城市全景。酒店位于歌舞伎町，可以直接在酒店门口搭乘巴士。如果乘坐JR到新宿站，步行拖着行李箱过来也很方便。这家酒店就是歌舞伎町塔（Kabukicho tower）。
环境：这边离新宿地铁站不算近～但边上新宿西口站挺近的～入住登记大堂在18楼～可以人工也有机器自助的
设施：基本需求都有～餐点貌似一直都有的在17楼
服务：重点说一下服务～是真的好～这边特别提下叫李晨的大哥～会中文～有麻烦搞不清楚都能得到帮助～这次得到很大的帮助～超级给力
酒店员工这边都很客气～超级友善～👍👍👍
总体体验不错的～