The hotel staff was outstanding they were attentive and handled my housekeeping request. I would recommend this hotel to anyone staying in the area. My room was clean well stocked and everything appeared to work as expected. The shower pressure and temperature was perfect.
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酒店回复: Dear Guest,Thank you for sharing such wonderful feedback. We’re delighted to hear that our staff, room quality, and amenities all met your expectations. It’s great to know your housekeeping needs were promptly handled and that you enjoyed the shower and overall comfort of your stay. We truly appreciate your recommendation and look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
3.0分
其他
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The room and staff was okay but the breakfast was not what we expected. My family booked 5 rooms in that hotel. The breakfast was not what we're used to having. Next time, we will select a different hotel.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to know the room and staff met your expectations, but we’re truly sorry to hear that our breakfast did not. We understand how important a good breakfast is—especially when traveling with family. Your comments are valuable, and we’ll be reviewing them with our team to improve. We hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
3.0分
商务出差
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Shower was NOT clean at all. Dirt and hair all over. Tub drain is was going down slow. Other than that the Room seemed very clean. Front desk was very courteous and text me for any issues. Of course didnt see shower til later. Breakfast only had hard boiled eggs. No other eggs, no other hot food. TOASTER was not working correctly. Took like 8mins to get some very light toast.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found the room clean and the front desk courteous, but we’re sorry to hear about the shower and breakfast issues. Your comments help us improve, and we’ll address these concerns right away.Sincerely, Hotel Manager
5.0分
情侣出游
Really enjoyed my stay. Room was clean and spacious. Jessica was very accommodating, professional and made our stay enjoyable.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We’re glad you enjoyed the clean, spacious room and that Jessica made your stay even better. We’ll be sure to pass along your kind words to her!Sincerely, Hotel Manager
1.0分
其他
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We didnt stay when booked it advertized inside and outside pool and when we got there to check in the front desk told me they had remodeled and remoced the pools.
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酒店回复: Dear Guest,We’re very sorry for the confusion regarding our pool availability. We understand how disappointing this must have been and apologize for any inconvenience caused. Your feedback will be shared with our team to ensure accurate information is provided in the future.Sincerely, Hotel Manager
4.0分
家庭亲子
Our room was clean - and the hotel itself was very clean. I thinl there should be more options for breakfast. There was no fruit, eggs, etc.
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酒店回复: Thank you for taking the time to do a survey on your recent stay with us. I am sorry that we do not have more options for breakfast, with the Spark brand we have a Bagel Bar option which does not include any hot items. We do offer three different types of fresh fruit daily.
5.0分
其他
Great staff great room overall experience was great
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed your room, found our staff great, and had an overall excellent experience. Providing comfortable accommodations with attentive service is very important to us. We truly appreciate your stay and look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
5.0分
其他
Overall great customer service
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酒店回复: Dear Guest,Thank you for your kind words! We’re glad our team made your stay enjoyable and hope to welcome you back soon.Sincerely, Hotel Manager
3.0分
家庭亲子
Meh! Nothing spectacular
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad your stay met your basic expectations, though we understand it may not have been particularly memorable. Guest input is important to us as it helps us identify areas where we can enhance the experience. We appreciate your visit and hope to provide an even better stay in the future.Sincerely, Hotel Manager
这地方太差劲了，床都没铺好，床单就扔在椅子上，整个酒店都弥漫着一股化学药剂的味道。
The hotel staff was outstanding they were attentive and handled my housekeeping request. I would recommend this hotel to anyone staying in the area. My room was clean well stocked and everything appeared to work as expected. The shower pressure and temperature was perfect.
The room and staff was okay but the breakfast was not what we expected. My family booked 5 rooms in that hotel. The breakfast was not what we're used to having. Next time, we will select a different hotel.
Shower was NOT clean at all. Dirt and hair all over. Tub drain is was going down slow. Other than that the Room seemed very clean. Front desk was very courteous and text me for any issues. Of course didnt see shower til later. Breakfast only had hard boiled eggs. No other eggs, no other hot food. TOASTER was not working correctly. Took like 8mins to get some very light toast.
Really enjoyed my stay. Room was clean and spacious. Jessica was very accommodating, professional and made our stay enjoyable.
We didnt stay when booked it advertized inside and outside pool and when we got there to check in the front desk told me they had remodeled and remoced the pools.
Our room was clean - and the hotel itself was very clean. I thinl there should be more options for breakfast. There was no fruit, eggs, etc.
Great staff great room overall experience was great
Overall great customer service
Meh! Nothing spectacular