酒店回复: Dear Our Beloved Guest,Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.If you have any further inquiries or would like to make a reservation for your next stay, feel free to contact us.Sincerely,Willy SUDERESGeneral Manager
酒店回复: Dear Beloved Guest, Horas From A Truly Unique ExperienceThank you very much for taking the time to share your thoughts about your recent stay with us. We sincerely appreciate all feedback, as it provides us with valuable insight into areas where we can improve.We are truly sorry to hear that your experience was affected by interactions with one of our team members. Please accept our heartfelt apologies if any of our staff made you feel uncomfortable or impacted the quality of your stay. At Marianna Resort, we are committed to providing warm, honest, and respectful service to all our guests, and we regret if we fell short of those standards during your visit.Please rest assured that your comments have been shared with our management team and will be addressed with the utmost care and seriousness. At the same time, we’re grateful that you found our accommodation and facilities to be satisfactory.We genuinely hope to have the opportunity to welcome you again in the future, so we can provide you with the kind of stay and service we pride ourselves on. Sincerely, Willy SUDERESGeneral Manager
酒店回复: Dear Beloved Guest, Horas From A Truly Unique ExperienceThank you for taking the time to share your feedback. We sincerely apologize that your recent stay did not meet your expectations.Regarding the operational hours of our facilities, our Front Office team always informs guests at check-in, and there is clear signage at the pool area indicating opening and closing times. This policy is in place to ensure the safety and comfort of all our guests.As for bringing outside food and beverages, in line with five-star hotel standards, consumption of outside items in our dining outlets is not permitted. However, guests are allowed to consume them in their rooms while adhering to the hotel’s regulations. This policy helps us maintain the quality of service, cleanliness, and overall guest experience.We truly appreciate your feedback and will use it to improve our services moving forward. We hope to have the opportunity to welcome you again and provide a much better experience in the future.Sincerely, Willy SUDERESGeneral Manager
也算是周边最佳酒店了，位置绝佳，湖景房景色非常赞，尤其最后给了带露台的房子，非常之舒适。早餐品种丰富，选择繁多。注意酒店在岛上，上岛的船是有时间限制的，开船不等人。没有船就得绕一个大圈才能上岛的。
这家湖畔酒店是萨摩西岛唯一一家五星级酒店。它很新，大概只有两年历史。地理位置很优越，距离安巴里塔渡轮码头（从巴拉巴特来的渡轮会停靠在那里）大约9分钟车程。房间虽然不大但很干净实用。沐浴露、洗发水和身体乳闻起来非常好闻，就像是精油的味道。酒店还有一个码头，可以玩水上运动，比如水上摩托、双体船、独木舟和游艇。自助早餐种类很多，甚至还有苦瓜汁和其他传统草药饮品。
我最近有幸住了一次，总体印象非常好。
🛏️ 房间舒适度与清洁度
• 房间很舒适，空间宽敞，可以放松身心。
• 房间非常干净，床单洁净，地板一尘不染，家具也保养得很好。
🌅 绝美景色
• 房间的景色令人惊叹——无论是夜晚的城市灯光，还是白天的广阔地平线，窗外美景都令人心旷神怡。
工作人员非常棒。他们尽力帮助我实现了来多巴湖（Samosir岛）的期待。我很乐意为这些服务花钱。也许早餐可以提升一下品质，而不是只追求数量。我一定会再回到这家度假村，下次希望能住到视野更好的房间。谢谢你们让我的假期如此难忘。
我们在这座美丽的度假村住了两晚。刚好赶上度假村成立两周年纪念日，真是个欢乐的庆祝活动！
位于图库图区的酒店很棒。我们分到的房间洗手盆有裂缝，阳台玻璃有裂缝，阳台地上还有吃剩的糖果/棉花糖。浴室对于这个星级的酒店及其价格来说太小了。我们付了溢价预订了多巴湖景房，本期待着能看到一些细节，结果却很失望。我们被分到了侧翼的房间，所以虽然能看到湖景，但并不壮观，也没有达到我们的预期。早餐不错，员工友好，无边泳池很漂亮但水不是温的。
住宿环境什么的还是ok的，就是人有问题，大家记得那个很坏有肥胖的女经理，我很讨厌他一直说谎，他让我这次旅途很不愉快
一家新酒店，虽然小巧但很干净，并且我需要的一切都有。工作人员很棒，位置也非常好，你可以在酒店外面租一辆摩托车，沿着安静的小街道骑行。
总的来说，我们住得很愉快。房间很干净，不过以这个价格来说有点小。员工友善又乐于助人。早餐种类丰富，屋顶咖啡馆是个不错的放松场所，尽管餐饮价格有点高。度假村的布局感觉有点紧凑，因为它建在梯田上。我们有点怀念Tuk Tuk（图克图克）特有的那种温馨的当地村庄氛围——这里的感觉有点普通。不过，考虑到Tuk Tuk（图克图克）同级别酒店选择有限，这家度假村算是个不错的选择，我还会考虑再来入住。
太不值这个价格 我从来不写点评 这次真的太失望 接近800块钱 一个小房间啥也看不到 泳池6点关闭正好回来想游一圈 结果关闭了 啤酒贵的要死70块人民币一瓶 自己超市买了两瓶 结果告诉不能自带酒水 到处都抢钱的感觉 就是装修新一点 其他太差！