The first day breakfast was very disappointing. Few choices; turkey sausage was poor tasting and there were no eggs. I mentioned this to the attendant and shortly he did go and get some. They were pre-made egg patties. Yuk. We skipped the next day and tried again on day 3 and it was better but still average at best. Otherwise the room, bed, bath, staff were all very good.
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酒店回复: Thanks for letting us know where you feel we can improve. We are sorry to hear that our free breakfast didn't hit the spot.
5.0分
商务出差
The rooms are excellent condition like no one was ever been used it before. Unbelievable value for this price range
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酒店回复: Thank you for taking the time out to fill out this survey. We are glad that you enjoyed your stay here with us. We are looking forward to seeing you again. We appreciate your business. Have a great day!!
5.0分
其他
Driving through
Clerk was very quick to check me in as I was tired of driving all day. The room was perfect for the restful night I expected.
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酒店回复: Thank you for taking the time out to fill out this survey. We are glad that you enjoyed your stay here with us. We are looking forward to seeing you again. We appreciate your business. Have a great day!!
5.0分
情侣出游
Very clean property! Very clean room! Very friendly staff! Will definitely stay again.
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酒店回复: Thank you for taking the time out to fill out this survey. We are glad that you enjoyed your stay here with us. We are looking forward to seeing you again. We appreciate your business. Have a great day!!
4.0分
商务出差
My only complaint was the shower curtain which I brought up with the reception desk.
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酒店回复: Thank you for taking the time out to fill out this survey. We are glad that you enjoyed your stay here with us. We are looking forward to seeing you again. We appreciate your business. Have a great day!!
员工服务非常出色，每个人都展现出了卓越的客户服务水平。Tyna 和 Carmen 的工作能力尤其强。如果我有机会再去 Houma，我一定会再次光顾。这家店远胜其他分店。感谢聘用这支优秀团队的人。
房间干净整洁，设施齐全，配备熨斗、迷你冰箱等。前台接待员——如果我是酒店老板，我一定会把她挖走。她各方面都非常出色。
工作人员很不负责，对我在入住期间遇到的问题漠不关心。我侄女吐在了床上和枕头上。我下楼去前台告诉工作人员，一位女士给了我一张床单，说我可以自己换。我提醒她枕头也弄脏了，她说她会尽量帮我找一些。过了一段时间，我都没见到她。于是我又下楼去前台，看到她和负责早餐的女士正在聊天，还玩手机。所以我就没再跟她们说什么了。我们入住期间，客房服务一天都没来过。我们没有垃圾袋，垃圾桶也没有，冰箱也坏了。
顶部的舒适和早餐
房间舒适，可以看到停车场，安静。
游泳池和健身房好像都有，我们没有尝试过。
早餐很特别，有很多选择，你可以在一个小休息室里吃所有的东西。
预订前请仔细考虑
请在预订时慎重考虑。我丈夫早上醒来发现身上爬满了德国小蠊，而我当天早上穿衣服时也发现了三只蟑螂。由于我们没有拍照记录蟑螂的情况，酒店拒绝赔偿我们112美元的房费，也没有任何折扣。我分别和经理Nichole以及她的前台接待员（据说叫Kelly）谈过。我们住在路易斯安那州南部，我完全理解你们的处境，但是当我提出问题时，请不要回复说我应该拍照。我平时很少抱怨，但这次我真的非常抱歉，请你们为酒店和你们的行为负责。你们几天前请了灭虫公司来，所以可能已经清除了所有虫子。但我不应该遭受这种服务，也不应该遇到如此恶心的虫子！请不要把你们的服务问题或待客之道归咎于我。客户服务是第一要务，真的吗？
Very nice place to stay but breakfast is average.
The first day breakfast was very disappointing. Few choices; turkey sausage was poor tasting and there were no eggs. I mentioned this to the attendant and shortly he did go and get some. They were pre-made egg patties. Yuk. We skipped the next day and tried again on day 3 and it was better but still average at best. Otherwise the room, bed, bath, staff were all very good.
The rooms are excellent condition like no one was ever been used it before. Unbelievable value for this price range
Driving through
Clerk was very quick to check me in as I was tired of driving all day. The room was perfect for the restful night I expected.
Very clean property! Very clean room! Very friendly staff! Will definitely stay again.
My only complaint was the shower curtain which I brought up with the reception desk.