酒店回复: Dear Jeovanny,We sincerely apologize for the issues you experienced with housekeeping and front desk service. Your feedback will help us improve our guest services.Sincerely,EvaMoulton Inn & Suites By OYO Near Shiner TX
1.0分
朋友出游
原文
翻译提供方：Google
我一点也不喜欢
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酒店回复: Dear Juan,We’re sorry your experience did not meet expectations. Your feedback is important and will help us make necessary improvements.Sincerely,EvaMoulton Inn & Suites By OYO Near Shiner TX
5.0分
其他
原文
翻译提供方：Google
最好的选择
干净，味道好，工作人员友善。
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酒店回复: Gracias por su comentario que nos alegró el día. Estos comentarios como los suyos son lo que nos motiva a seguir esforzándonos para mejorar en el futuro. Saludos, Lisa
3.0分
家庭亲子
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This little hotel has such a lovely family-owned charm, which we really appreciate. With just a few small updates—like refreshing the carpet, linens, and pillows, and adding a touch more attention to bathroom detail—it could feel truly wonderful. It’s a nice property in a sweet small town, and with those little improvements, it has the potential to be truly great.
4.0分
其他
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The 2 staffers were friendly, inn clean, yet very dated, lack of lighting in the room, breakfast was not much, coffee was not hot, no one was there to make more. Also breakfast was taken down before time because lack of interest from customers.
5.0分
其他
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Attended a motorcycle Rally in a nearby city, it was a 30 minute ride each way to the event. Stayed at this hotel four days, the staff was excellent and the stay was comfortable for an event. I would recommend.
3.0分
其他
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Never Again
The room would not cool down to a comfortable setting. The carpet was stained and afraid to walk without some form of footwear. Towels were stained and we did not shower due to uncleaned towels. Staff was never in the office to ask question and address concerns
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酒店回复: Dear Paul,Thank you for taking the time to share your feedback. We apologize for the issues you experienced during your stay, including the room temperature, stained carpet, and towels. We take cleanliness and guest comfort very seriously, and we will be addressing these concerns with our team. We also apologize for the lack of availability of our staff and will work to ensure better communication in the future. We appreciate your input and hope you will consider giving us another opportunity to serve you better.Best regards,The Moulton Inn & Suites By OYO Team
5.0分
其他
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Prized price. The rooms were recently upgraded.Trendy decor. Instead of tiny bottles of hygiene products hard to open like other places, here they had a dispensable shampoo/conditioner and body wash in the shower using rich products for their fine guests.
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酒店回复: Dear Carrol,Thank you for your wonderful feedback! We’re delighted you enjoyed the upgraded rooms, trendy decor, and our convenient dispensable hygiene products. We strive to provide a comfortable and thoughtful experience for all our guests at Moulton Inn & Suites By OYO and hope to welcome you back soon.Best regards,Moulton Inn & Suites By OYO Team
1.0分
其他
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STAY AWAY
We reserved this hotel months in advance for a festival only to have them cancel on us last minute leaving us scrambling to find other accomdatioba. I would NEVER RECOMMEND THEM as this was unacceptable
5.0分
家庭亲子
New owners are so nice and made the stay wonderful. Looking forward to coming back!
他们不打扫房间，接待处也没有工作人员，你必须打电话
我一点也不喜欢
最好的选择
干净，味道好，工作人员友善。
This little hotel has such a lovely family-owned charm, which we really appreciate. With just a few small updates—like refreshing the carpet, linens, and pillows, and adding a touch more attention to bathroom detail—it could feel truly wonderful. It’s a nice property in a sweet small town, and with those little improvements, it has the potential to be truly great.
The 2 staffers were friendly, inn clean, yet very dated, lack of lighting in the room, breakfast was not much, coffee was not hot, no one was there to make more. Also breakfast was taken down before time because lack of interest from customers.
Attended a motorcycle Rally in a nearby city, it was a 30 minute ride each way to the event. Stayed at this hotel four days, the staff was excellent and the stay was comfortable for an event. I would recommend.
Never Again
The room would not cool down to a comfortable setting. The carpet was stained and afraid to walk without some form of footwear. Towels were stained and we did not shower due to uncleaned towels. Staff was never in the office to ask question and address concerns
Prized price. The rooms were recently upgraded.Trendy decor. Instead of tiny bottles of hygiene products hard to open like other places, here they had a dispensable shampoo/conditioner and body wash in the shower using rich products for their fine guests.
STAY AWAY
We reserved this hotel months in advance for a festival only to have them cancel on us last minute leaving us scrambling to find other accomdatioba. I would NEVER RECOMMEND THEM as this was unacceptable
New owners are so nice and made the stay wonderful. Looking forward to coming back!