酒店回复: Dear Guest,Thank you for your kind review. We're delighted to hear that you enjoyed the elegant Chinese-style décor and found the environment comfortable and convenient—especially with the dining options and supermarket nearby. We're also pleased that our team’s hospitality made a positive impression on you.We appreciate your feedback and look forward to welcoming you back for another great stay.Warm regards,Pan Pacific Serviced Suites Nairobi
酒店回复: Dear Guest,Thank you for choosing Pan Pacific Serviced Suites, Nairobi.It was a great pleasure hosting you and we are glad that you enjoyed your stay.We appreciate the beautiful sentiments and we hope to welcome you back to our premise.Sincerely,Management
酒店回复: Dear Guest,Thank you for choosing Pan Pacific Serviced Suites Nairobi and for taking the time to write us a review. We are glad to hear that you enjoyed the overall experience, including the location and comfort of the apartment. We apologize for the minor issues you encountered and appreciate your understanding. We will also pass along your comments regarding staff support to ensure continuous improvement. We hope to welcome you back in the future for a more pleasant stay.Sincerely,
点评来源 Trip.com
5.0分
一卧室豪华特大床套房
情侣出游
酒店安保做得非常好，住在这里很安全，楼下有超市和中餐馆，生活便利。
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酒店回复: Hi Lanlanmeimei, Thank you for your thoughtful review! We're glad to know you felt safe and enjoyed the convenience of having supermarkets and restaurants nearby. Your comfort and peace of mind mean everything to us — we look forward to hosting you again soon.
酒店回复: Dear Guest,Thank you for choosing Pan Pacific Serviced Suites Nairobi. We are glad you loved how clean our property is. We wish you well and look forward to welcoming you back soon.Sincerely,
装修中式艺术风格，很典雅。主要楼下也方便吃饭，超市，啥都有。环境很好，服务员也比较热情，房间电器都是中文，国货
非洲最佳服务公寓。安全、舒适、干净、服务很好。交通也非常方便，设施很新，住宿标准的两房一厅公寓。可以做饭，可以在阳台抽烟。
酒店房间很新很大，非常适合家庭入住。我住了两晚两居室公寓，前台的Beta和打扫房间的女孩都非常乐于助人且专业，强烈推荐。
发布于肯尼亚
服务：有些摩擦但是都很好的解决，中途有一次按门铃开得太快，突然有人进来，然后马上退出去。 前台能够安排我们提前入住。感觉因为是很大的公寓，所以沟通到解决有点久，这也是服务公寓的通病。我认为应该给前台的女士加工资来弥补他们的后勤人员不足，前台女士真的很加分。
设施：上楼要分两部电梯，要刷卡，比较安全。
位置：非常好，楼下也有餐厅什么的，很适合家庭来住，出行打车也方便。
卫生：房间里被子很舒服，但是我觉得枕头有点高。
酒店安保做得非常好，住在这里很安全，楼下有超市和中餐馆，生活便利。
位置很好 早晨也不错
这不是一家酒店，而是一个公寓式住宿，所以你不能指望有酒店那样水准的服务，但清洁和安保等服务都足够了。房间很宽敞，视野也很好，住得很舒服。
套房很棒，设施齐全，干净整洁。
肯尼亚最佳酒店
还行吧，干净的