酒店回复: Thank you so much for your wonderful review! We're thrilled to hear that you and your family had such a positive experience during your stay. It’s great that the location and amenities exceeded your expectations, and we’re glad you found the apartment comfortable and well-equipped. We truly appreciate your feedback on the cleanliness, service, and the convenience of the area. It sounds like you were able to make the most of your time in London! We’d love to welcome you back anytime.

酒店回复: 感谢您抽出宝贵时间来评价您的住宿。酒店式公寓的作用是为客人提供比酒店房间更温馨、更宽敞的舒适住宿，但酒店没有责任在您入住期间提供水、洗发水和沐浴露等物品。我们在您办理入住时为您提供此服务，作为礼貌，之后您需要提供自己的服务，我们破例为您提供了更多服务。我们没有提及我们提供每日清洁服务，因此您这么认为很奇怪。每周提供 3 次客房清洁服务，每天收集垃圾。我们在您出发前与您联系的原因是为了了解您是否需要延长住宿时间，或者您是否需要延迟退房，原因是我们有很多客人不遵守我们的退房规定-外出次数。我们想明确表示，我们会​​尽一切努力确保为客人提供舒适的住宿体验，我们的公寓以其清洁度和提供的服务而闻名。

酒店回复: 感谢您抽出宝贵时间来评价您的住宿。我们很高兴您喜欢您的公寓以及该地区提供的当地设施。为了便于将来参考，前门位于惠灵顿路 28-32 号，但我们很乐意让您从酒店后面进入。我们期待您尽快再次入住。

酒店回复: Thank you for taking the time to review your stay with us. We are delighted that you enjoyed the peace and serenity of the local area, and look forward to welcoming you back to stay with us very soon.

酒店回复: Thank you for taking the time to review your stay with us. We are delighted that you enjoyed the local area and your apartment, and look forward to welcoming you back again very soon.

酒店回复: Dear Dolores,Thank you so much for your lovely review! It was an absolute pleasure having you as our guest, and we truly hope to welcome you back again soon.Warm regards, Sanctum Team