酒店回复: 尊敬的宾客:
感谢您完成关于您近期入住我们酒店的调查问卷。
您的惠顾对我们至关重要,我们重视您的反馈。告诉我们您对此次入住的满意之处以及我们可以改进的地方,将有助于我们在未来为您和其他宾客提供更卓越的体验。我们希望您能尽快再次光临。
再次感谢您抽出时间完成调查问卷。感谢您对我们品牌的忠诚。
此致,
前台经理
Best Western Plus Mohali
Nice hospitality,very great team I have such a wonderful experience and thanks to housekeeping team did great job room was very clean and lobby also good looking and tidy special neha from housekeeping hopes to visit again thanks to best western plus Hope I will visit hotel again Thank you so much Neha
5.0分
其他
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I had a great experience at this hotel the housekeeping staff kalpna pundir courteous attentive and always ready to help her positive attitude really made our stay more pleasent
5.0分
其他
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Very pleasant stay..Really nice rooms but the things that makes this such a good place to stay are the staff ..isha from front office help us a lot I mistakenly book room for may but she help us to amend the booking all of the people are incredibly helpful and generous with their time and advice
3.0分
其他
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My overall experience with staff ,food and hospitality is good . Me and my colleague were in the same room we checked out in morning after that the reception staff called us and said the hair dryer is missing from your room when i told that i didn't used and didn't see because i had no need. Receptionist said but it was there when you checked in i said but i didn't saw after that i told if you want to you can check the bags then the male staff start checking the bag which was very pathetic way. This is how they treat the guest. Else everything was good
1.0分
其他
Very bad behaviour with guest and service is very poor Don't use this hotel for busines meetings and for stay #poormanagment
5.0分
其他
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It was my second stay in the hotel really appreciate the effort given by the staff i would personally like to appreciate mr sachin from the housekeeping department.he took care of our every need i will recommend to choose best western plus for their stay thank you sachin Room no. 515
房间干净,地理位置好,服务也很友好。
太棒了!
特大床,干净舒服,wifi流畅。
地点好,安静舒适,离机场近。
酒店本身不错,有游泳池和健身房。好像有一个spa,但还是不明白什么时候开放。关于食物:很多印度传统食物,水果(西瓜,甜瓜和木瓜),蔬菜(西红柿和黄瓜)。给孩子找到不辣的食物并让他们吃是极其困难的。工作人员很有礼貌而且很贴心。看着他们整理我孩子的玩具特别可爱,谢谢。缺点是酒店周围正在施工。没有路可走,又吵又脏。电力经常开关,互联网也是如此。有洗衣服务,但精致的物品最好自己洗。实在是没地方晒。床很大,很舒服,床垫和枕头都超级好,我睡得很好。房间很干净,酒店本身也很干净。
Nice hospitality,very great team I have such a wonderful experience and thanks to housekeeping team did great job room was very clean and lobby also good looking and tidy special neha from housekeeping hopes to visit again thanks to best western plus Hope I will visit hotel again Thank you so much Neha
I had a great experience at this hotel the housekeeping staff kalpna pundir courteous attentive and always ready to help her positive attitude really made our stay more pleasent
Very pleasant stay..Really nice rooms but the things that makes this such a good place to stay are the staff ..isha from front office help us a lot I mistakenly book room for may but she help us to amend the booking all of the people are incredibly helpful and generous with their time and advice
My overall experience with staff ,food and hospitality is good . Me and my colleague were in the same room we checked out in morning after that the reception staff called us and said the hair dryer is missing from your room when i told that i didn't used and didn't see because i had no need. Receptionist said but it was there when you checked in i said but i didn't saw after that i told if you want to you can check the bags then the male staff start checking the bag which was very pathetic way. This is how they treat the guest. Else everything was good
Very bad behaviour with guest and service is very poor Don't use this hotel for busines meetings and for stay #poormanagment
It was my second stay in the hotel really appreciate the effort given by the staff i would personally like to appreciate mr sachin from the housekeeping department.he took care of our every need i will recommend to choose best western plus for their stay thank you sachin Room no. 515