酒店回复: 尊敬的宾客：
感谢您完成关于您近期入住我们酒店的调查问卷。
您的惠顾对我们至关重要，我们重视您的反馈。告诉我们您对此次入住的满意之处以及我们可以改进的地方，将有助于我们在未来为您和其他宾客提供更卓越的体验。我们希望您能尽快再次光临。
再次感谢您抽出时间完成调查问卷。感谢您对我们品牌的忠诚。
此致，
前台经理
Best Western Plus Mohali
It was my second stay in the hotel really appreciate the effort given by the staff i would personally like to appreciate mr sachin from the housekeeping department.he took care of our every need i will recommend to choose best western plus for their stay thank you sachin Room no. 515
5.0分
其他
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Hello dear team my last stay in west western plus Mohali is very great and joyful I really enjoyed the service and the staff behavior the housekeeping person Mr. Vishal Verma is very sincere and helpful person and giving excellent service.
5.0分
其他
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I would like to shaer feedback last I have stayed in room no.209 and I am really happy with the hotel services and I would like to recommend name vishal Verma from housekeeping department he is very good person and good eye for detail always make neat and clean rooms Thanku
5.0分
其他
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Had a great stay. The rooms were clean and spacious and the food was delicious. Big thanks to Palak for guidng us. It was a great experience overall, would highly recommend it.
1.0分
其他
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The hotel is located quite far from the main city, making commuting inconvenient. The staff behavior was disappointing — they often seemed unprofessional and engaged in unnecessary conversations about guests. I stayed here for around 10 days in September 2025. The food quality needs major improvement; there is very little variety in the menu, and the buffet items are often served cold. The management also appears indifferent to guest feedback or service quality. Overall, the experience was below expectations. I would not recommend this hotel unless you have no other option.
5.0分
其他
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I book the venue for my wedding everything was good. I had the best experience because of Vishal Verma from housekeeping team. When I talk to him he said that he is new but he is so professional and expert and so polite. He deserve a raise….kudos to the team. Thanks Aman
房间干净，地理位置好，服务也很友好。
太棒了！
特大床，干净舒服，wifi流畅。
地点好，安静舒适，离机场近。
酒店本身不错，有游泳池和健身房。好像有一个spa，但还是不明白什么时候开放。关于食物：很多印度传统食物，水果（西瓜，甜瓜和木瓜），蔬菜（西红柿和黄瓜）。给孩子找到不辣的食物并让他们吃是极其困难的。工作人员很有礼貌而且很贴心。看着他们整理我孩子的玩具特别可爱，谢谢。缺点是酒店周围正在施工。没有路可走，又吵又脏。电力经常开关，互联网也是如此。有洗衣服务，但精致的物品最好自己洗。实在是没地方晒。床很大，很舒服，床垫和枕头都超级好，我睡得很好。房间很干净，酒店本身也很干净。
It was my second stay in the hotel really appreciate the effort given by the staff i would personally like to appreciate mr sachin from the housekeeping department.he took care of our every need i will recommend to choose best western plus for their stay thank you sachin Room no. 515
Hello dear team my last stay in west western plus Mohali is very great and joyful I really enjoyed the service and the staff behavior the housekeeping person Mr. Vishal Verma is very sincere and helpful person and giving excellent service.
I would like to shaer feedback last I have stayed in room no.209 and I am really happy with the hotel services and I would like to recommend name vishal Verma from housekeeping department he is very good person and good eye for detail always make neat and clean rooms Thanku
Had a great stay. The rooms were clean and spacious and the food was delicious. Big thanks to Palak for guidng us. It was a great experience overall, would highly recommend it.
The hotel is located quite far from the main city, making commuting inconvenient. The staff behavior was disappointing — they often seemed unprofessional and engaged in unnecessary conversations about guests. I stayed here for around 10 days in September 2025. The food quality needs major improvement; there is very little variety in the menu, and the buffet items are often served cold. The management also appears indifferent to guest feedback or service quality. Overall, the experience was below expectations. I would not recommend this hotel unless you have no other option.
I book the venue for my wedding everything was good. I had the best experience because of Vishal Verma from housekeeping team. When I talk to him he said that he is new but he is so professional and expert and so polite. He deserve a raise….kudos to the team. Thanks Aman