We weren’t able to review the indoor pool area since it was closed for repairs during our stay. However, the 1-bedroom villa was exactly as described and made for a perfect romantic weekend for my wife and me. The space was clean, comfortable, and had everything we needed for a relaxing winter getaway. Overall, we were very happy with our stay and would definitely return.
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酒店回复: We appreciate your positive review and are pleased to know you had a pleasant experience. Thank you for choosing our resort.
5.0分
其他
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Exceptional Villa!! We didn’t want to leave. Spacious, kitchen fully stocked, huge shower with rain head and two additional heads. Hot water continually!! Fireplace in sitting area and bedroom gave out vented heat, large balcony, scenic view and so much more!! We are coming back, super service, attentive, friendly staff. Game room looked fun!
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酒店回复: Your satisfaction is our priority, and we're thrilled to hear you enjoyed your stay with us. Thank you for your kind words.
5.0分
情侣出游
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the room was breathtaking and the all the amenities that was included. it was a total paradise. and all at a great price. i would highly recommend this place
Gary Nathan-Wright
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酒店回复: We appreciate your review and are delighted to know you had a positive experience. Thank you for staying with us.
5.0分
情侣出游
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Very clean, nice linens, mattress, pillows. Full kitchen with large refrigerator freezer with ice maker. Towel exchange. Beautiful roomy 1 bedroom very comfortable.
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酒店回复: Thank you for your kind feedback. We're delighted to hear that your stay met your expectations.
1.0分
家庭亲子
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Our experience at Timber Ridge was less than ideal. To start, we were notified that the pools would be out of service due to construction and despite this inconvenience, they would not allow a refund. This was obviously upsetting when traveling with children. Upon arrival, we see that the room we checked into was NOT the room we booked. Instead, we received an outdated, 1 bedroom, no fireplace, basement level room. We were upset due to the false advertising, lack of transparency and dirty (blood stained sheets) room. To top it off, outside the doors reeked of cat urine. Ultimately, we found a different place to stay. Would never recommend this place.
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酒店回复: Thank you for your feedback. We sincerely apologize for not meeting your expectations during your stay. We are committed to addressing these issues and improving our services.
5.0分
家庭亲子
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This is the 3rd time my family and I stay here and we absolutely love it!great amenities and wonderful staff. The only down side this time was that the pool is being remodeled so we could not use it.
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酒店回复: We appreciate your review and are delighted to know you had a positive experience. Thank you for staying with us.
5.0分
家庭亲子
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Very clean and staff was amazing. Ashlyn took care of my booking and she is a rockstar!!! The gentleman who provided the parking pass was very nice as well (forgot his name) Rooms have everything you need. Televisions were large and so was the shower! Great view, clean environment, and friendly staff....Will definitely be coming back.
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酒店回复: We are pleased to hear that you enjoyed your stay. Thank you for your kind words and for choosing our resort.
4.0分
家庭亲子
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This was a great condo with beautiful interior. Our only problem is our room was next to a utility / work room and something in that room was clicking on every hour. Think of the loudest AC unit clicking on right outside your bedroom. Because of this, we had a sleepless night. We were only there one night but would give the property another visit and ask not to be put next to a utility room.
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酒店回复: We appreciate your review and apologize for any inconvenience you faced.
5.0分
情侣出游
We loved our stay! The place was clean, well-equipped, and close to activities and yet felt removed from the busyness of the *****. We’ll come back!
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酒店回复: We appreciate your review and are delighted to know you had a positive experience. Thank you for staying with us.
3.0分
情侣出游
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room needs racks and hooks for towels. The fact you have to ***** the beds, gather trash and run dishwasher seemed a bit absurd. wanted to charge for amenities that we would not use. came back to our room and it was filled with help having to put out a fire that was accidently set. The smell was terrible. would have liked being called as to alert us!
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酒店回复: We appreciate your constructive criticism and are sorry for any inconvenience you faced.
We weren’t able to review the indoor pool area since it was closed for repairs during our stay. However, the 1-bedroom villa was exactly as described and made for a perfect romantic weekend for my wife and me. The space was clean, comfortable, and had everything we needed for a relaxing winter getaway. Overall, we were very happy with our stay and would definitely return.
Exceptional Villa!! We didn’t want to leave. Spacious, kitchen fully stocked, huge shower with rain head and two additional heads. Hot water continually!! Fireplace in sitting area and bedroom gave out vented heat, large balcony, scenic view and so much more!! We are coming back, super service, attentive, friendly staff. Game room looked fun!
the room was breathtaking and the all the amenities that was included. it was a total paradise. and all at a great price. i would highly recommend this place
Gary Nathan-Wright
Very clean, nice linens, mattress, pillows. Full kitchen with large refrigerator freezer with ice maker. Towel exchange. Beautiful roomy 1 bedroom very comfortable.
Our experience at Timber Ridge was less than ideal. To start, we were notified that the pools would be out of service due to construction and despite this inconvenience, they would not allow a refund. This was obviously upsetting when traveling with children. Upon arrival, we see that the room we checked into was NOT the room we booked. Instead, we received an outdated, 1 bedroom, no fireplace, basement level room. We were upset due to the false advertising, lack of transparency and dirty (blood stained sheets) room. To top it off, outside the doors reeked of cat urine. Ultimately, we found a different place to stay. Would never recommend this place.
This is the 3rd time my family and I stay here and we absolutely love it!great amenities and wonderful staff. The only down side this time was that the pool is being remodeled so we could not use it.
Very clean and staff was amazing. Ashlyn took care of my booking and she is a rockstar!!! The gentleman who provided the parking pass was very nice as well (forgot his name) Rooms have everything you need. Televisions were large and so was the shower! Great view, clean environment, and friendly staff....Will definitely be coming back.
This was a great condo with beautiful interior. Our only problem is our room was next to a utility / work room and something in that room was clicking on every hour. Think of the loudest AC unit clicking on right outside your bedroom. Because of this, we had a sleepless night. We were only there one night but would give the property another visit and ask not to be put next to a utility room.
We loved our stay! The place was clean, well-equipped, and close to activities and yet felt removed from the busyness of the *****. We’ll come back!
room needs racks and hooks for towels. The fact you have to ***** the beds, gather trash and run dishwasher seemed a bit absurd. wanted to charge for amenities that we would not use. came back to our room and it was filled with help having to put out a fire that was accidently set. The smell was terrible. would have liked being called as to alert us!