Absolutely ridiculous. So bad was the guest relations. I had a booking for yesterday for 2 people on twin sharing basis. We reached the property by 2am. The girl at the reception told us that the club house is full. She made us wait till 3 am and finally allocated an apartment in same campus. The apartment was so lousy with bathroom doors not closing and bed room doors not closing. Rooms were not furnished with no bed linens or blankets. No bathroom towels or soap. Since it was 3 am in the morning, we didn’t have any options but to take what was available. She apologised in the morning with what happened regarding the confusion of not providing me room in spite of confirmed reservations. Today morning they confirmed room reservation at club side rooms. After work we reached the property around 8 pm. Around 10.30 we went to the coofffee shop and we wanted to pick up couple of sodas from fridge provided for guest. We were told by the same lady that there is no key to fridge and she cannot help me. This is so ridiculous and even after paying so much money for a lousy set up, we could not get even a soda. For an experienced traveller like me and being a company who have rented out an apartment with them on ***** term basis, very sorry to state that this is so unbecoming of the management and staff to behave so rudely and irresponsibly to guest . If this is the behaviour to guest who have spend at least 25 previous nights, it’s to any one’s imagination how they will behave to guests with relatively fewer experience. It’s high time management look into this facts and do training of staff especially the night staff to the basics of hospitality
3.0分
家庭亲子
The room is good stay is always nice here but this time it’s smell very bad in the bathroom and service need to improve too
5.0分
其他
The rooms were great service was also good the food though limited options with interms of menu and as well as buffet breakfast was good
5.0分
家庭亲子
It’s the best hotel in ponneri they have everything pool gym badminton etc amnesties are all there in perfect condition
1.0分
其他
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Worst experience. For the whole night i had to catch mosquitoes and had no sleep. 100s of mosquitoes and other insects inside the room. No call bell / intercom
no room service poor breakfast
4.0分
其他
The stay was good. Neatly maintained. Good ambience. Swimming pool could have been maintained well.
4.0分
其他
It was very pleasant and awesome stay there. We enjoyed in the pool and experienced good terrace and balcony views
Ponneri gymkhana club 是一家基础型酒店，房间干净整洁，员工友好热情。如果您预算有限，这里是短期住宿的好选择，但不要期待任何额外设施。
Ponneri gymkhana 服务公寓是最好的，设施一流，我非常喜欢，看护人也非常谦虚、诚实、真诚，这里的食物很棒，还有各种健身房和医疗保健设施
好的
Absolutely ridiculous. So bad was the guest relations. I had a booking for yesterday for 2 people on twin sharing basis. We reached the property by 2am. The girl at the reception told us that the club house is full. She made us wait till 3 am and finally allocated an apartment in same campus. The apartment was so lousy with bathroom doors not closing and bed room doors not closing. Rooms were not furnished with no bed linens or blankets. No bathroom towels or soap. Since it was 3 am in the morning, we didn’t have any options but to take what was available. She apologised in the morning with what happened regarding the confusion of not providing me room in spite of confirmed reservations. Today morning they confirmed room reservation at club side rooms. After work we reached the property around 8 pm. Around 10.30 we went to the coofffee shop and we wanted to pick up couple of sodas from fridge provided for guest. We were told by the same lady that there is no key to fridge and she cannot help me. This is so ridiculous and even after paying so much money for a lousy set up, we could not get even a soda. For an experienced traveller like me and being a company who have rented out an apartment with them on ***** term basis, very sorry to state that this is so unbecoming of the management and staff to behave so rudely and irresponsibly to guest . If this is the behaviour to guest who have spend at least 25 previous nights, it’s to any one’s imagination how they will behave to guests with relatively fewer experience. It’s high time management look into this facts and do training of staff especially the night staff to the basics of hospitality
The room is good stay is always nice here but this time it’s smell very bad in the bathroom and service need to improve too
The rooms were great service was also good the food though limited options with interms of menu and as well as buffet breakfast was good
It’s the best hotel in ponneri they have everything pool gym badminton etc amnesties are all there in perfect condition
Worst experience. For the whole night i had to catch mosquitoes and had no sleep. 100s of mosquitoes and other insects inside the room. No call bell / intercom
no room service poor breakfast
The stay was good. Neatly maintained. Good ambience. Swimming pool could have been maintained well.
It was very pleasant and awesome stay there. We enjoyed in the pool and experienced good terrace and balcony views