We really enjoyed our stay! The room felt just like our apartment back in New York, which made it extra comfortable. Staff and cleanliness were great. The only thing we noticed was a a lot of humidity in the room and the clothes felt wet most time.
5.0分
情侣出游
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This place was a great find for our 1st time to San Juan/Contado Beach, PR! My wife and I went to celebrate our 1 year wedding anniversary and really wanted a place close to the beach but also close to dining options, shopping, etc. Lots of construction was going on to the building next door (only during week days/business hours). The elevator (only 1 was operable during our stay) was super slow and a little sketchy - not going to lie. There were times I just took the stairs to the 5th floor because the elevator door would just shut but never go anywhere and I did NOT want to get stuck. Also, the beach is a block away (definitely a perk!) and they advertised you get 2 free beach loungers and an umbrella w/ your booked stay at HiBird, but we had to pay for an umbrella our first day because they apparently ran out, which I thought was a bit odd? The room itself was a King Suite and was super spacious and cute. We would have liked to have a balcony, but that was probably our only gripe about the room itself. Would for sure stay again. :)
5.0分
其他
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We had a wonderful time at HiBird! If you’re looking for a clean, central and convenient spot in San Juan, this is an ideal one. The staff were very friendly and accommodating, rooms well maintained, and for the price, it was a great stay. My girlfriend and I really enjoyed our 3 nights at HiBird.
5.0分
其他
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This place is superb! The rooms are simple yet chic and clean. Very clean! This place is spotless. There is a small restaurant on site that I did not try, but they had some home made desserts that were amazingly fresh and delicious. Good coffee too! But the most important thing is the staff. I felt like family. Sounds cliche but in this case that was 100% true. When you call, a person answers. No robots no AI. They keep distance but also remember your name and chat as much as you want or not. Hector was a highlight of this trip and I appreciate all the tips, recommendations and honest suggestions on things to do and eat around the area. I will definitively return here, in fact I tried to extend my stay but I couldn’t. Great place on the heart of Condado PR
5.0分
朋友出游
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The room and bathroom were big and clean. I liked the seating area as you walked into the room. The shelving unit outside the bathroom blocks the lighting. The room has a coffee unit and a small refrigerator, but could use a microwave. Per one staff member, they claim it's a fire hazard to have a microwave in the room, so they plan on putting a microwave in the lobby area.
The staff was excellent, very helpful and accommodating.
5.0分
朋友出游
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Hibird is definitely a vibe. Nice quiet spot with a great homey feel to it. Very clean. Staff is great. Amenities are good. Great location. 10/10 stay. And the concession stands in the lobby are clutch when you need em.
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酒店回复: Thank you so much for the review! We're delighted to hear that Hibird delivered the quiet, cozy, and homey atmosphere you were looking for — it's exactly the experience we strive to create. We're also thrilled that our cleanliness, location, and amenities met your expectations, and that our team left a positive impression.We're glad you enjoyed the convenience of our lobby grab and go — perfect for satisfying those anytime cravings! Your 10/10 rating means the world to us, and we truly look forward to welcoming you back for another exceptional stay.
我们一开始找酒店费了点劲。圣胡安的街道标识不明显。不过，一旦我们联系上前台，他们就非常乐于助人。套房既舒适又干净。泳池水温适宜，热水浴缸也够热。晚上泳池区人不多。酒店内的餐厅非常好。工作人员在帮我们叫出租车方面也提供了很多帮助。唯一美中不足的是，隔壁工地早上有点施工噪音。
房间和设施都非常干净整洁。住宿环境舒适宜人，我一定会再次入住。酒店设有24小时便利店。
地理位置优越，位于阿什多夫大道，房间设施齐全。
伟大的
We really enjoyed our stay! The room felt just like our apartment back in New York, which made it extra comfortable. Staff and cleanliness were great. The only thing we noticed was a a lot of humidity in the room and the clothes felt wet most time.
This place was a great find for our 1st time to San Juan/Contado Beach, PR! My wife and I went to celebrate our 1 year wedding anniversary and really wanted a place close to the beach but also close to dining options, shopping, etc. Lots of construction was going on to the building next door (only during week days/business hours). The elevator (only 1 was operable during our stay) was super slow and a little sketchy - not going to lie. There were times I just took the stairs to the 5th floor because the elevator door would just shut but never go anywhere and I did NOT want to get stuck. Also, the beach is a block away (definitely a perk!) and they advertised you get 2 free beach loungers and an umbrella w/ your booked stay at HiBird, but we had to pay for an umbrella our first day because they apparently ran out, which I thought was a bit odd? The room itself was a King Suite and was super spacious and cute. We would have liked to have a balcony, but that was probably our only gripe about the room itself. Would for sure stay again. :)
We had a wonderful time at HiBird! If you’re looking for a clean, central and convenient spot in San Juan, this is an ideal one. The staff were very friendly and accommodating, rooms well maintained, and for the price, it was a great stay. My girlfriend and I really enjoyed our 3 nights at HiBird.
This place is superb! The rooms are simple yet chic and clean. Very clean! This place is spotless. There is a small restaurant on site that I did not try, but they had some home made desserts that were amazingly fresh and delicious. Good coffee too! But the most important thing is the staff. I felt like family. Sounds cliche but in this case that was 100% true. When you call, a person answers. No robots no AI. They keep distance but also remember your name and chat as much as you want or not. Hector was a highlight of this trip and I appreciate all the tips, recommendations and honest suggestions on things to do and eat around the area. I will definitively return here, in fact I tried to extend my stay but I couldn’t. Great place on the heart of Condado PR
The room and bathroom were big and clean. I liked the seating area as you walked into the room. The shelving unit outside the bathroom blocks the lighting. The room has a coffee unit and a small refrigerator, but could use a microwave. Per one staff member, they claim it's a fire hazard to have a microwave in the room, so they plan on putting a microwave in the lobby area.
The staff was excellent, very helpful and accommodating.
Hibird is definitely a vibe. Nice quiet spot with a great homey feel to it. Very clean. Staff is great. Amenities are good. Great location. 10/10 stay. And the concession stands in the lobby are clutch when you need em.