Room was not clean (wiped floor down with a towel because my shoes were sticking it too … and the towel was absolutely filthy !!) valet parking inconvenient with many hotel goers waiting for their cars for a long time … breakfast was amazing best free breakfast at a hotel I’ve ever had … lighting in room awful, 2 doors in bathroom constantly slamming into each other not a good design … Soprano restaurant just eh did not love it lol the hotel restaurant in lobby was very good I got the pulled pork sandwich and it was delicious ! I probably would not stay here again
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酒店回复: Thank you so much for sharing your experience with us, while we are happy to hear you enjoyed our fresh complimentary breakfast we are saddened to hear of your frustrations with the cleanliness of the room and the valet parking. I will be passing this feedback along to our management so we can look into this. We want to thank you so much for staying with us and we do hope you decide to stay with us again so we can deliver on the 10/10 experience you deserve.
5.0分
其他
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Inviting, clean, and thoroughly enjoyable
Fantastic, real breakfast. Super attentive staff. Close enough to walk anywhere you want to go in downtown but also out of the bustle enough to be relaxing.
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our breakfast, attentive staff, and convenient location—close to downtown yet peaceful and relaxing. Your kind words truly mean a lot to us.We look forward to welcoming you back on your next visit!Best regards,
5.0分
家庭亲子
Great location for walking city! Amazing rooftop. Could add healthier options for breakfast.
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酒店回复: Thank you so much for your kind words about our location and rooftop — we’re thrilled you enjoyed both! We also appreciate your helpful feedback regarding healthier breakfast options. We’re always looking to improve and will definitely take this into consideration for the future.We hope to welcome you back soon!
5.0分
其他
We were traveling through on our way to Charleston. It was a quick visit, but the hotel was nice and a great location.
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酒店回复: Thank you so much for sharing your experience with us, we are so happy you enjoyed your stay. We look forward to seeing you again very soon on your next trip to Asheville.
5.0分
其他
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It was great. Felt like a new hotel. My kids liked the pool with the jets. Breakfast was great with a lot of options. The coffee, omelettes and fresh waffles were the excellent.
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酒店回复: Thank you so much for sharing your experience with us, we are so glad you enjoyed your stay and took advantage of our fresh complimentary breakfast. We are also very happy to hear your little ones had such fun, every hotel should have a pool plain and simple. Thank you so much for staying with us and we look forward to welcoming you back when your travels bring you to Asheville.
5.0分
其他
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Love the rooftop view of mountains
Comfortable suite. Nice breakfast, and evening happy hour. I'm not fond of valet parking but only option given. Beautiful view from the rooftop restaurant. Vegan options would be appreciated at the restaurant.
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酒店回复: Thank you for taking the time to share your feedback! We’re glad you enjoyed your comfortable suite, breakfast, and evening happy hour, as well as the beautiful views from our rooftop restaurant.We understand that valet parking isn’t everyone’s favorite option, and we appreciate your patience with this. Your suggestion for more vegan options at the restaurant is very helpful — we’re always looking to enhance our menu to better serve all guests and will definitely share your feedback with our culinary team.We hope to welcome you back soon for another enjoyable stay!
5.0分
其他
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Best Embassy Suites Ever
Our stay was amazing, the hospitality was great and the rooms where execellent/clean. The roof top restaurant is amazing and great experience and a free happy hour drink is just a small bonus. Highly recommend and would stay again, no doubt.
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酒店回复: Thank you so much for sharing your experience with us, we are so happy you enjoyed your stay with us. We are also glad you took advantage of our rooftop restaurant Soprana that serves some of the best pizzas and has the best views of the Blue Ridge Mountains in Asheville. Our manager's reception is such an important perk of our hotel and one we are really fortunate to have. Thank you so much again for staying with us and we look forward to welcoming you back when your travels bring you to Asheville.
这家酒店很不错。离市中心很近，步行就能到。去Tupelo Honey吃早午餐这种地方都很方便。楼顶有个不错的餐厅，可惜我们没订到位置。在阿什维尔住上几晚，这里是个不错的选择。
我们太喜欢这家酒店了！我们当时正在参观比特摩尔庄园和格罗夫公园酒店。地理位置绝佳。酒店是全新的，装修非常雅致。工作人员友好热情，乐于助人。卡西迪简直太棒了！她竭尽全力让我们的住宿体验完美无缺。我们很高兴找到了这家酒店。
早餐不错，房间宽敞，地理位置优越，停车免费。一切都我喜欢！屋顶的景色也很棒。
Room was not clean (wiped floor down with a towel because my shoes were sticking it too … and the towel was absolutely filthy !!) valet parking inconvenient with many hotel goers waiting for their cars for a long time … breakfast was amazing best free breakfast at a hotel I’ve ever had … lighting in room awful, 2 doors in bathroom constantly slamming into each other not a good design … Soprano restaurant just eh did not love it lol the hotel restaurant in lobby was very good I got the pulled pork sandwich and it was delicious ! I probably would not stay here again
Inviting, clean, and thoroughly enjoyable
Fantastic, real breakfast. Super attentive staff. Close enough to walk anywhere you want to go in downtown but also out of the bustle enough to be relaxing.
Great location for walking city! Amazing rooftop. Could add healthier options for breakfast.
We were traveling through on our way to Charleston. It was a quick visit, but the hotel was nice and a great location.
It was great. Felt like a new hotel. My kids liked the pool with the jets. Breakfast was great with a lot of options. The coffee, omelettes and fresh waffles were the excellent.
Love the rooftop view of mountains
Comfortable suite. Nice breakfast, and evening happy hour. I'm not fond of valet parking but only option given. Beautiful view from the rooftop restaurant. Vegan options would be appreciated at the restaurant.
Best Embassy Suites Ever
Our stay was amazing, the hospitality was great and the rooms where execellent/clean. The roof top restaurant is amazing and great experience and a free happy hour drink is just a small bonus. Highly recommend and would stay again, no doubt.