We spent a few nice days at this hotel, but there are a few things future guests should be aware of: Room: Unfortunately, we were initially given the wrong room upon arrival. It was resolved, but it caused some unnecessary hassle – more attention to detail would be appreciated here. Food & Breakfast: The food was excellent – varied and very tasty! Breakfast was also a highlight, with a wide selection and fresh options. Staff & Service: The staff was consistently friendly and helpful. A big plus is the security personnel who ensure that no beach vendors enter the hotel grounds – this added a sense of safety and comfort. Cleanliness & Towels: Cleanliness was okay overall, though not perfect. The towel exchange didn’t work reliably, which was a bit disappointing. Location: The hotel is located right by the beach, which is a big advantage. However, the sun loungers are placed within the hotel area, not directly on the beach – something to keep in mind. Still, the beach is just a few steps away. Conclusion: Overall, a pleasant stay with great food and friendly staff. If you don’t mind a few organizational hiccups, you’ll likely enjoy your time here.
1.0分
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Disaster!! Me and my wife were staying at this hotel and were using their sun-beds that are in their hotel. My wife took out her golden earrings and put it in a bag with a zipper. When we came back someone unlocked the zipper and took the earrings out. When we told the management they checked the cameras after 10 times saying they need to check them and stated that no one did anything. The thing is I saw how they were checking the cameras and were skipping all the time instead of seeing it frame by frame. NEVER AGAIN!! Do not be fooled by the security guard and the bartenders there. It’s not safe. Do NOT bring anything valuable with you there or even better just avoid this hotel!!!!
5.0分
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Amazing location with beach front swimming. Beautiful pool and water bar seats and service. Saturday nights are famous for the nightclub. Quality breakfast. Overall a quality choice at an affordable price.
4.0分
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Great location and friendly staff
The location and hotel facilities were incredible(Beautiful pool and beach). The rooms were also ok. Friday party was very fun. Staff was friendly. The AC was too powerful for the power, so it kept giving error codes and going off. Maintenance checked the current but only turned the AC off and on again. Therefore the error code came back and the AC turned off after 10 minutes. I had to read the manual myself, identify the problem and set the AC on ECO mode to save power. Never had issue with the AC again but it was not as efficient.
Some tips for a better stay.
1. Set AC to eco mode (Press GEN Mode). there should be a battery icon under the degree sign on the AC if it is in ECO mode.
2. WiFi was terrible in our room, but it was great at the restaurant and chill area.
3. Would not recommend having kids there on the Fridays, the party was lit.
对于你在现场得到的东西来说太贵了。不幸的是,我们在接待处只遇到了一位好员工,另一位非常粗鲁。清洁人员再次非常乐于助人且友好。
电力(当然包括空调)每天停电几次,有时持续几个小时(但也可能是政府想要切断该地区的电力)。
此外,水总是不起作用,或者只是从水龙头里滴出来,这让我在淋浴时不开心,因为洗发水在我的头发上或在马桶上(荚式淋浴)。
不管怎样,这扇门完全是一场灾难,你总是需要两个人才能关上门,因为你必须用尽全力把门推上来才能关上它。
晚上我们的房间门坏了,当时没有人可以帮助我们(保安至少尝试过)。这意味着晚上我们把剩下的两张床推到门前,把所有能放的东西都放在床上,因为我们害怕其他人会进入房间。
幸运的是,第二天我们就得到了一个新房间。
两个房间的保险箱都不能用。我们尝试过一次早餐,对我们来说已经足够了,但不能吃,之后我们还胃痛。
游泳池很不错,但是躺椅很少,当然总是有人的。
我们于 12 月 28 日预订,预计于 1 月 13 日抵达,他之前不应该来接,但他们确实接了(第一次争议)早上 6 点抵达,没有房间给我们,因为他们在 3 小时无休止的讨论后把它租给了另一个家庭我们决定去隔壁的另一家酒店,感谢上帝,我们赢得了改变 Jambo 酒店有一家夜总会,所有东西都可以进出这家酒店 不住在那里的人可以免费进入 酒精和可能的**! 😡😡😡我们当地的司机与他们讨论,以便他可以报销我们的费用,他们半心半意地告诉他们我们已经报警了他们告诉我们旅游税和预订费按400欧元计算,我们以250欧元结算这些是暴徒逃跑
我绝对不推荐这家酒店,因为我们于 2023 年 12 月 28 日为我们 1 月 13 日抵达预订了 3 晚,他们于 2024 年 1 月 8 日以及我们凌晨 5:45 抵达时全额扣款。在接待处(事实上,如果你可以称这个地方为接待处)。 5个人拿着一张撕破的纸到达了,并徒手写下了我们的名字和到达日期。我们有一间豪华的房间,可以俯瞰海滨,令人惊讶......我们的房间已经租了,他们为我们提供了夜总会后面的房间,而且,你应该知道这个俱乐部的入口绝对不安全,因为你有来访者以及那些完全被麻醉的人的行为,他们没有进入酒店,也可以随心所欲地离开酒店。 经理向我们确认,我们的预订一切正常,但现在什么都没有准备好,也没有专业精神。 因为事实上,他给我们提供了一个房间,他甚至不知道里面有顾客。 当然,经过24小时的旅行和3小时的讨论,没有找到解决方案。 只是,这位经理说取消我们的预订,让我们看起来没有出现在酒店。全额付款后怎么可能不出现在您的酒店?这显然是他们的习惯。 酒店将被禁止。 明天我们必须和警察一起回来才能打赢官司。想象一下我们在桑给巴尔第一天的感受。
在评价这家酒店时,你必须记住你付了多少钱。房间位置很好,都靠近海滩、大海、餐厅等。有一天酒店经理来见我们,我真的很感激他的这种细致周到(我也是酒店经理,所以我会注意到这些小事)床超级不舒服,但睡了几个晚上就习惯了。浴室没有门!!只有一个浴帘,而且只能拉下一半。但积极的一面是,客房服务团队很棒——当你需要清洁时,只需把钥匙留在接待处。房间里没有蚊子!还配有冰箱和空调。我丈夫很喜欢这家餐厅,但我不能吃麸质或任何可能被麸质污染的东西,所以我实际上发了一封电子邮件来确认我是否可以在这里吃饭。结果不行。早餐我吃了水果(一片菠萝、一片西瓜和半根香蕉),晚上我试着吃东西时,女服务员在说我不能吃麸质后确认“是的,盘子里有很棒的蔬菜”——差得远。不幸的是,餐厅让这家酒店失望了。酒吧工作人员非常友好,但酒吧储备不足。朗姆酒和伏特加酒都喝完了,只喝过一次苹果酒。总的来说,我绝对会再次入住这里,即使不包括餐费!就像我说的,就价格而言,绝对值得!
晚上7点30分,我去酒店餐厅吃晚饭。这个地方非常好,但是点餐时菜单的一半不可用。我们点了章鱼,但可能是因为缺少章鱼,他们在我们的菜中添加了鱿鱼。鱿鱼很好吃,章鱼绝对太硬了。付款时他们还让我们付3000先令买一瓶苏打水,而菜单上写的是2000先令。指出这一点后,他们的回应是支付的价格与菜单上写的不符
不幸的是,体验很差——我们预订了 3 晚。周四抵达时,大部分综合体正在施工,周五派对之夜进行了大量的舞台准备,因此在这 3 个晚上中,我们有两天经历了施工和持续的噪音。我预订了海景房,我们可以看到水箱的景色(顺便说一句,这半天都不起作用) 酒吧 - 白天我什至不能点水 早餐 - 不幸的是又很差,我们得到的水果拼盘里有旧苦味前一天的水果。接待人员乐于助人且及时。星期五我们经历了有史以来最长的不眠之夜。为什么你没有在 *********** 上告知并具体说明这一点 - 在电子邮件中说我们有一个聚会是不够的。如果我们知道早上之前有一个聚会,我们就永远不会预订它。直到凌晨 4.30 为止,窗户都会从扬声器中晃动 - 这是不可接受的。我已经与 OP 穆萨先生讨论了所有问题,我被承诺他会回来找我,但几乎没有答案 - 这显然没有发生。唯一的两个优点是——靠近海滩,房间大小合适。总而言之,我再也不会预订这家酒店了。
We spent a few nice days at this hotel, but there are a few things future guests should be aware of: Room: Unfortunately, we were initially given the wrong room upon arrival. It was resolved, but it caused some unnecessary hassle – more attention to detail would be appreciated here. Food & Breakfast: The food was excellent – varied and very tasty! Breakfast was also a highlight, with a wide selection and fresh options. Staff & Service: The staff was consistently friendly and helpful. A big plus is the security personnel who ensure that no beach vendors enter the hotel grounds – this added a sense of safety and comfort. Cleanliness & Towels: Cleanliness was okay overall, though not perfect. The towel exchange didn’t work reliably, which was a bit disappointing. Location: The hotel is located right by the beach, which is a big advantage. However, the sun loungers are placed within the hotel area, not directly on the beach – something to keep in mind. Still, the beach is just a few steps away. Conclusion: Overall, a pleasant stay with great food and friendly staff. If you don’t mind a few organizational hiccups, you’ll likely enjoy your time here.
Disaster!! Me and my wife were staying at this hotel and were using their sun-beds that are in their hotel. My wife took out her golden earrings and put it in a bag with a zipper. When we came back someone unlocked the zipper and took the earrings out. When we told the management they checked the cameras after 10 times saying they need to check them and stated that no one did anything. The thing is I saw how they were checking the cameras and were skipping all the time instead of seeing it frame by frame. NEVER AGAIN!! Do not be fooled by the security guard and the bartenders there. It’s not safe. Do NOT bring anything valuable with you there or even better just avoid this hotel!!!!
Amazing location with beach front swimming. Beautiful pool and water bar seats and service. Saturday nights are famous for the nightclub. Quality breakfast. Overall a quality choice at an affordable price.
Great location and friendly staff
The location and hotel facilities were incredible(Beautiful pool and beach). The rooms were also ok. Friday party was very fun. Staff was friendly. The AC was too powerful for the power, so it kept giving error codes and going off. Maintenance checked the current but only turned the AC off and on again. Therefore the error code came back and the AC turned off after 10 minutes. I had to read the manual myself, identify the problem and set the AC on ECO mode to save power. Never had issue with the AC again but it was not as efficient.
Some tips for a better stay.
1. Set AC to eco mode (Press GEN Mode). there should be a battery icon under the degree sign on the AC if it is in ECO mode.
2. WiFi was terrible in our room, but it was great at the restaurant and chill area.
3. Would not recommend having kids there on the Fridays, the party was lit.