酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with with my team to ensure they know that we provided a clean room and that they took such great care of you. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
1.0分
商务出差
原文
翻译提供方：Google
粗鲁的
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酒店回复: I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
2.0分
商务出差
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It looks really nice and has all the amenities. The maid service was lacking, hair in the shower and soap residue and other unknown stuff that showed that they really did the bare minimum when getting the room ready.
I would overlook that if I was able to sleep. The person next door snores so loudly that ear plugs didn’t do a thing.
I called the desk several times once for a wake up call when it was 2 am and wide awake and again at 4 to cancel it when I realized I was not getting any sleep.
They never offered to move me to another room. They didn’t offer to compensate me either. It was low season and not inexpensive. When I checked out, the women admitted that the walls were very thin. Come on Marriott! I worked in the travel agency for 30 years and I definitely have to warn people.
Kids running and screaming down the halls at 6:00 AM and barking dogs. If you are catering to families and pets, sound proofing is not the place to skimp.
5.0分
家庭亲子
Beautiful new property located nearby to a variety of destinations. Plenty of restaurants in the area also.
5.0分
其他
Great, Comfortable Hotel
Comfortable room with all of the amenities needed for a short weekend stay.
5.0分
家庭亲子
Got stranded in Buckeye. Staying here was only good thing about the weekend
5.0分
情侣出游
Beautiful new property in Verrado.
Very friendly front desk staff.
酒店回复: Thank You
5.0分
家庭亲子
Fantastic property. The room was spacious and very clean.
5.0分
商务出差
Well designed, comfortable room. Good value!
3.0分
家庭亲子
Nice place except for the thin walls. Room was not super clean.
一切都很好很棒的酒店
粗鲁的
It looks really nice and has all the amenities. The maid service was lacking, hair in the shower and soap residue and other unknown stuff that showed that they really did the bare minimum when getting the room ready.
I would overlook that if I was able to sleep. The person next door snores so loudly that ear plugs didn’t do a thing.
I called the desk several times once for a wake up call when it was 2 am and wide awake and again at 4 to cancel it when I realized I was not getting any sleep.
They never offered to move me to another room. They didn’t offer to compensate me either. It was low season and not inexpensive. When I checked out, the women admitted that the walls were very thin. Come on Marriott! I worked in the travel agency for 30 years and I definitely have to warn people.
Kids running and screaming down the halls at 6:00 AM and barking dogs. If you are catering to families and pets, sound proofing is not the place to skimp.
Beautiful new property located nearby to a variety of destinations. Plenty of restaurants in the area also.
Great, Comfortable Hotel
Comfortable room with all of the amenities needed for a short weekend stay.
Got stranded in Buckeye. Staying here was only good thing about the weekend
Beautiful new property in Verrado.
Very friendly front desk staff.
Fantastic property. The room was spacious and very clean.
Well designed, comfortable room. Good value!
Nice place except for the thin walls. Room was not super clean.