酒店回复: Dear Valued Guest,Thank you for your detailed and heartwarming feedback.We’re delighted to hear that you enjoyed the spacious, clean, and well-maintained room, and we truly appreciate your kind words about our staff. It’s wonderful to know that our team was able to accommodate your request and create an extra-comfortable bed setup for you — your comfort is always our priority.We're also glad you appreciated the artistic atmosphere of the hotel, the thoughtful touches like snacks and water in the lobby, and our complimentary wellness facilities including the indoor pool, Turkish bath, and sauna.It’s great to hear that you found our location convenient for exploring the Old City, and that our breakfast left a positive impression. Thank you once again for your kind words — we would be thrilled to welcome you back to Mercure Bukhara Old Town in the near future.Warm regards,Miragha J.S.Property Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your balanced and candid feedback. We appreciate your recognition of our convenient Old Town location, cleanliness standards, and the variety offered at breakfast, as these are core pillars of our value proposition.That said, we note your concerns regarding room size and perceived value for money. As a heritage-area property, our room layouts are thoughtfully designed to align with Old Town architectural constraints while prioritizing comfort and functionality. Nevertheless, your comments are duly acknowledged and will be factored into our ongoing product optimization and pricing strategy reviews.We also appreciate you highlighting the indoor swimming pool on the ground floor, which remains a key amenity for guests seeking relaxation after exploring the city.Your insights help us challenge assumptions and refine our guest experience roadmap. We hope to have the opportunity to welcome you again and deliver a stay that exceeds expectations on every touchpoint.With regards,Miragha J.S.Property Manager
酒店回复: Dear Valued Guest,Thank you very much for your kind review and thoughtful feedback. We’re delighted to hear that you enjoyed our relaxing pool and sauna, as well as the convenient location near the Old City.It’s wonderful to know that you appreciated our restaurant and found it to offer great value and quality across all meals. Your kind words truly motivate our team to continue providing the best possible experience for every guest.We look forward to welcoming you back soon for another pleasant stay.Warm regards,Miragha J.S.Property ManagerMercure Bukhara Old Town
酒店回复: Dear ShiAlinaya,Thank you so much for your kind and detailed feedback! We’re very happy to hear that you enjoyed the environment and design of Mercure Bukhara Old Town, and that our service left a positive impression.We truly appreciate your note about the hot water in the shower — our technical team has been informed and will work to ensure this is resolved for future guests. It’s great to know that, despite being slightly outside the very center, our location was still convenient for your visit to the old city.Your warm words about our team and their willingness to assist at any time — even late at night — mean a lot to us. We will be sure to share your compliments with them.We hope to welcome you again soon on your next journey to Bukhara!Warm regards,Mikhail ChesnokovRooms Division Manager
酒店回复: Dear Ms Rachel,Thank you sincerely for choosing to stay at Mercure Bukhara Old Town and for sharing your kind feedback.We’re delighted to hear that you appreciated the hotel’s distinctive local architectural style, as well as the quality of our service and dining offerings. We're also pleased that the outdoor seating near the entrance added convenience and comfort for social moments with friends — creating a warm and inviting atmosphere is exactly what we strive for.We truly look forward to welcoming you back in the future for another memorable stay.Miragha J.S.Property ManagerMercure Bukhara Old Town
房间挺大，干净整洁。 给酒店服务员点赞，特意给我们把2张床合在一起，特意换了一个大床垫，成了舒服的超大床😀 酒店艺术感很强。 门厅还准备了贴心小吃和饮水。 室内游泳池，土耳其浴和桑拿免费使用。 步行不到20分钟能到布哈拉老城中心。自助早餐丰盛好吃，一百元出头还是挺值的。
酒店在老城，走路到老城核心景点比较近走路大约30分钟。酒店房间整洁卫生，早餐丰富，但房间面积较小，酒店一楼有泳池，房价性价比不高。
酒店很漂亮，一走进去就想把每个角落都拍下来，餐厅的食物也很美味。我去了水疗中心（做了磨砂按摩），技师非常棒。还有带土耳其浴室的泳池。唯一的缺点是淋浴间的地板很冷，而且没有加热毛巾架来烘干衣物。员工非常热情友好！
设施：泳池不大但人也不多，可以休闲游一小会儿，有桑拿房很舒服。
环境：处于在古城的边缘，又可以直接打到车的位置。从酒店散步到古城中心，大约10~15分钟吧。综合起来我认为是很方便的。
服务：特别推荐酒店的餐厅。三餐都可以在餐厅解决。性价比非常高。
酒店很漂亮，非常好！它是我见过最美的泳池。不过，价格还是稍微有点贵。
酒店很漂亮，虽然离布哈拉最主要的旅游区有点远，但走走也值得。酒店不提供浴帽、润肤露等洗漱用品（尽管预订时有注明）。我们没有在酒店用早餐。我会推荐这家酒店。
给未来住客一个小建议：酒店约400米外，Sulaymon Murodov 大道对面，还有另一家名为 THE PLOV 的餐厅。那家餐厅很大，当地人很喜欢去，而且获得了不少质量奖项。
环境：美居的环境是真的不错，装修风格房间布局都还挺满意的。
设施：卫生间的淋浴一开始放不出热水，需要打开洗脸池的水热水才出的来，其他都还挺好的
位置：虽然不在布哈拉古城的中心位置，但是因为古城不大，走走过去也不是很远
服务：服务还是很好的，一进门就有人招呼，行李还是服务员人肉走楼梯搬上去的，晚上十点多想吃东西了餐厅也都还是营业的，服务态度也很好还主动给我们毯子。
总体来布哈拉还是挺推荐住这里的。
我预订了城市景观房，结果却给了一间面墙房。酒店的房间简直就是没有窗户的**！浴室里不是淋浴，而是浴缸。房间在1楼，但实际上是1.5层，因为没有电梯，所以得自己提行李。前台的服务态度极差，他们似乎一点也不欢迎客人，也不愿意满足客人的需求。
这酒店完全不符合其所属连锁品牌的标准……
在美居布哈拉古城酒店住了两晚，很有当地建筑特色的一家酒店，服务和餐饮出品都不错。门口走廊还有桌椅，跟朋友在室外小聚聊天很方便。
酒店的装修很有格调。员工对客人很周到。房间宽敞，床垫睡着很舒服。房间每天都会打扫。如果需要，还可以提供熨斗和熨衣板。早餐美味丰盛。