I assumed the hotel must be maintained well seeing its location. However it was extremely unhygienic.
2.0分
其他
My car was damagege at parking area due to no security at parking. High price on food. Room was very old look. Not maintain properly
5.0分
其他
Basically good room and excellent service.
Recommend to visit.
4.0分
家庭亲子
a wonderful stay there in, some little amenities should be care of, happy stay . delicious food delivered by bojanam, enjoying stay here. .
4.0分
家庭亲子
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In the middle of the city, spacious room, parking available, good & cooperative staff. Vegetation food available in the hotel itself branded as bojanam. Rooms were clean and hotel has also maintained the cleanliness. Hot water was not accessible.
2.0分
情侣出游
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hotel looks good from outside but interior of rooms are older and just renewed.myself booked a super deluxe room but the reception boy allotted me a simple deluxe room, later I confirmed it from the hotelboy. overall not worthy for money.
1.0分
家庭亲子
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I had very few reviews to make up my mind but in the absence of any good hotels decided to book City Palace. Everything about it was terrible. One has to climb a flight of stairs to reach the 1st floor where the Reception is. The lift is available from the first floor. After the check in we moved into the room only to find it dirty with an A/C without a deflector, it had a gaping hole. Worst of all there was no water in the washroom. After 6 reminders and more than 2 hours we got a trickle. In the meantime a bucket was arranged. We came across other guests complaining about water issues. The restaurant does serve good tasty food but opens for limited hours. Our nightmare lasted one night with the entire time worrying if we would get water in the morning. To our relief the water stopped flowing only after we were ready to check out. This hotel is only suitable for wedding parties with most rooms catering to such people. For others Gopalpur on Sea located around 15 kms away would be a better choice. Only plus is a private parking which can accommodate quite a few vehicles.
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酒店回复: Dear Sir, Greetings from Hotel City Palace !!! We are really sorry for what you had to face during your stay at our hotel, On that day our management was facing a problem which was really unavoidable and we in a tenure of 9 years of operation were facing the problem for the first time, Further, our management is upgrading room amenities,and F&B management is completely changing, and lift is operational from the basement as of now, We are really up to making your stay good the next time you visit.
1.0分
家庭亲子
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There was no water for almost full day and the response of hotel staff is very rude. They are asking customer to leave the hotel if they have any issue with out refund of money for the booking. Worst place to stay and waste of money.
3.0分
其他
No hand wash provided tv was not working staff are good and supportive lift was not working allowed
5.0分
独自旅行
Staff and amenities is good. Located very near to the railway station 🚉 and well connected to road.
I assumed the hotel must be maintained well seeing its location. However it was extremely unhygienic.
My car was damagege at parking area due to no security at parking. High price on food. Room was very old look. Not maintain properly
Basically good room and excellent service.
Recommend to visit.
a wonderful stay there in, some little amenities should be care of, happy stay . delicious food delivered by bojanam, enjoying stay here. .
In the middle of the city, spacious room, parking available, good & cooperative staff. Vegetation food available in the hotel itself branded as bojanam. Rooms were clean and hotel has also maintained the cleanliness. Hot water was not accessible.
hotel looks good from outside but interior of rooms are older and just renewed.myself booked a super deluxe room but the reception boy allotted me a simple deluxe room, later I confirmed it from the hotelboy. overall not worthy for money.
I had very few reviews to make up my mind but in the absence of any good hotels decided to book City Palace. Everything about it was terrible. One has to climb a flight of stairs to reach the 1st floor where the Reception is. The lift is available from the first floor. After the check in we moved into the room only to find it dirty with an A/C without a deflector, it had a gaping hole. Worst of all there was no water in the washroom. After 6 reminders and more than 2 hours we got a trickle. In the meantime a bucket was arranged. We came across other guests complaining about water issues. The restaurant does serve good tasty food but opens for limited hours. Our nightmare lasted one night with the entire time worrying if we would get water in the morning. To our relief the water stopped flowing only after we were ready to check out. This hotel is only suitable for wedding parties with most rooms catering to such people. For others Gopalpur on Sea located around 15 kms away would be a better choice. Only plus is a private parking which can accommodate quite a few vehicles.
There was no water for almost full day and the response of hotel staff is very rude. They are asking customer to leave the hotel if they have any issue with out refund of money for the booking. Worst place to stay and waste of money.
No hand wash provided tv was not working staff are good and supportive lift was not working allowed
Staff and amenities is good. Located very near to the railway station 🚉 and well connected to road.