酒店回复: Dear Guest,Thank you very much for your outstanding review. We’re delighted to know that you enjoyed our prime location, spacious and clean rooms, and the unique experience of our complimentary Nyonya afternoon tea. We’re also pleased that our service left a positive impression on you.We truly appreciate your kind words and look forward to welcoming you back for another memorable stay at The George Penang by The Crest Collection.Best regards,The George Penang
酒店回复: Dear Guest,Thank you very much for your wonderful review and for choosing to stay with us. We’re delighted to hear that you enjoyed our location, room facilities, and the friendliness of our team—especially our Chinese-speaking staff. Your recommendation truly means a lot to us.We appreciate your feedback regarding the street noise. While this is something that can occasionally affect city-center hotels, we’re glad it didn’t overshadow your overall experience. Your comment will help future guests, and we will continue to look for ways to improve comfort.Thank you once again for your kind words. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,The George Penang
酒店回复: Dear Guest,Thank you very much for your wonderful and detailed review. We are delighted to hear that you enjoyed our convenient location, stylish design, and thoughtful touches such as the Nyonya afternoon tea and indoor swimming pool. We’re also glad that our Chinese-speaking receptionist made your stay more comfortable.Your detailed recommendations of nearby attractions and dining will surely be helpful to other travelers, and we truly appreciate you sharing them. We look forward to welcoming you back for another enjoyable stay at The George Penang by The Crest Collection.Best regards,The George Penang
酒店回复: 尊敬的宾客：
感谢您与我们分享您的详细反馈。我们很高兴听到您觉得房间宽敞，床和枕头舒适，并赞赏客房内的娱乐设施和便利的地理位置。
然而，我们非常抱歉您在入住期间遇到的不足之处，尤其是在客房清洁标准、客房照明以及前台团队的服务方面。请放心，我们已将您的意见转达给相关部门，以便立即跟进，因为这并不是我们努力提供的服务水平和对细节的关注。
我们非常重视您对枕头选择、客房使用手册以及我们团队更清晰的沟通等设施提出的建设性反馈，并将在持续提升宾客体验的过程中予以考虑。
我们希望有机会再次欢迎您，并为您提供许多宾客都喜爱的无缝舒适住宿体验。
此致，
管理层
The George Penang by The Crest Collection
酒店回复: 尊敬的Moonjung，
感谢您抽出时间与我们分享您的反馈。我们很高兴听到您赞赏我们在乔治城的优越地理位置，并认为这里方便您探索该地区。
我们非常重视您对泳池布局和水上设施的评价。您的反馈非常重要，我们将认真考虑这些问题，以进一步提升宾客体验。
感谢您的支持，并希望未来能再次欢迎您，享受更美好的住宿体验。
此致，
槟城乔治酒店（The George Penang by The Crest Collection）
点评来源 Trip.com
1人觉得有用
5.0分
豪华特大床房
独自旅行
房间设计风格简洁大方，有东南亚风格的橱。
游泳池在中庭，不会很吵。
服务都很好。位置也很好。推荐。
窗外的确有施工工地，有时候比较响。不影响休息。
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酒店回复: Dear Valued Guest,Thank you very much for your wonderful review and perfect rating! We’re delighted to hear that you loved the room design, service, and our central location. It’s great to know you also enjoyed the peaceful atmosphere around the pool.We appreciate your understanding regarding the nearby construction noise, and we’re glad it didn’t affect your rest. We look forward to welcoming you back to The George Penang again soon.Warm regards,The George Penang by The Crest Collection
酒店回复: Dear Tiffany,Thank you for your wonderful review and perfect rating. We’re delighted to hear that you enjoyed our convenient location and the atmosphere at our lobby bar with live music.We’re glad you had a pleasant stay and hope to welcome you back to The George Penang again soon.Warm regards,The George Penang Management Team
酒店回复: Dear Guest,Thank you for your wonderful review and excellent rating. We are delighted to know that you enjoyed our central location, unique heritage building, and complimentary Nyonya Afternoon Tea. It is always encouraging to hear that our hotel’s environment and service have added value to your stay in Penang.We truly appreciate your kind words and look forward to welcoming you back for another memorable experience.
酒店回复: Dear Guest,Thank you very much for your outstanding review and for sharing such kind words about your stay with us. We are delighted that you and your mother enjoyed the convenient location, comfortable environment, and clean rooms.It brings us great joy to know that the complimentary Nyonya Afternoon Tea added to your experience and that your mother had a wonderful holiday in Penang. Creating memorable moments for our guests and their loved ones is always our greatest reward.We sincerely appreciate your recommendation and look forward to welcoming you and your family back again soon.
酒店位置优越，四周网红打卡点众多，吃喝游览都很方便。酒店服务很好，房间宽敞整洁，赠送的娘惹下午茶丰富，有特色。下次还会住。
地理位置很好，很多热门美食店就在附近步行可到。
预定的是3人房，唯一不足的是房间是临街，晚上汽车和早上开了扩音器祷告声很响，一定要自备耳塞！但个人觉得瑕不掩瑜，水龙头的水甚至可以直饮，厕所很大还有浴缸，还送了minibar两杯小酒，有华人员工沟通顺畅，都很亲切热情，非常推荐
酒店前两年才装修过，地理位置好，出行便利，在古城十字路口处，前台有中文接待，入住赠送精美娘惹下午茶，室内游泳池颜值高，房间小巧不失精致，设计师酒店蛮有格调，去侨生博物馆、蓝屋、壁画街、步行十几分钟可达，周围特色小馆多春茶室、万香饼家过马路即可，出门右转30米有家咖啡糕点装修有格调，下午茶时段本地人也去得多，光大TOP1大楼傍晚进去，可以看日落美景，对了，酒店附近还有家“老六酸菜鱼”，口味地道，中国胃可以解馋…总之，槟城，值得一去，乔治酒店
房间很宽敞，至少可以摊开4个行李箱。床和枕头都很舒服，可惜只有一种枕头。
入住时前台说会让行李员把行李送到我们房间，但等了一个小时还没动静。房间有点太暗了，纸巾盒上有灰尘。浴袍和浴室瓷砖有异味。
前台让人很失望。没有介绍任何酒店服务/设施。以前住Park Royal时，工作人员也没说什么，但至少房间里有一整本服务手册可以看。晚上向前台询问延迟退房费用，他竟然不知道，让我们早上再打电话问。我们取行李时，他们还问我们要行李牌，但入住时根本没给我们。前台给人的感觉很不热情。
房间虽然宽敞，但即使所有灯都打开了，还是有点暗。喜欢电视上有YouTube。房间有点霉味，所以不得不把空调开得很冷。要是能有记忆棉枕头就好了，那种对颈椎更好。
位置还行，步行几分钟就能到坎贝尔街。打Grab去各个地方基本都3美元左右，到机场大概8美元。整体体验尚可，但作为一家五星级酒店，我期待的更多。
市中心不错的酒店，去哪里都很方便。房间非常宽敞，适合家庭入住。早餐还行，咖喱面很好吃。如果再来市区度假，还会选择这里。
酒店位于乔治市，地理位置绝佳，去其他地方也很方便。游泳池有点小，而且从客房走廊能直接看到，所以没去用。客房里没有瓶装水，需要去走廊尽头的饮水机接水，这点不太方便。
房间设计风格简洁大方，有东南亚风格的橱。
游泳池在中庭，不会很吵。
服务都很好。位置也很好。推荐。
窗外的确有施工工地，有时候比较响。不影响休息。
地点非常的好，去哪里都方便，无论打车还是步行都可以。点睛之笔是大厅旁边有设一个小酒吧，还有live band，歌手唱的中文和英文歌，累了就在楼下喝点小酒。
位置：地处市中心，去往各个网红景点都十分方便。打车基本在10分钟以内，5-6马币左右
环境：酒店本身是历史建筑，后经翻新成酒店，建筑本身很有特色，是取经打卡地之一，会有很多人在门前取景留影
性价比：9月是槟城的雨季，时晴时雨。这个价格性价比很高，还有娘惹特色下午茶赠送。
带着年近八十的老妈玩槟城，选择住在George Town的乔治酒店主要是出行非常方便，环境舒适，房间也干净。酒店还提供免费下午茶☕️，娘惹点心颜值高又好吃，老妈在槟城度过了一个愉快的假期！