The hotel is in a great location. However, I had booked through *******. Upon check-in I was charged again, thinking this was a security deposit. Two months later I am still fighting Acora/IHG to get a refund of the second charge. The hotel will not answer emails or phone calls, stating a manager is not working. The hotel chain will also not cooperate with Chase Travel to verify transactions for a refund.
在这里住了6晚。酒店很干净，位置也靠近火车站。缺点是他们每5天才会打扫一次房间。这个信息在网站上没有显示。我们不得不自己去询问信息并更换毛巾和清理垃圾。到第六晚的时候，我们发现没人打扫我们的房间。我们不得不去前台要求他们打扫。
一切都很棒！地理位置很好！房间超赞，也很干净。我们很乐意再次光顾。
The hotel is in a great location. However, I had booked through *******. Upon check-in I was charged again, thinking this was a security deposit. Two months later I am still fighting Acora/IHG to get a refund of the second charge. The hotel will not answer emails or phone calls, stating a manager is not working. The hotel chain will also not cooperate with Chase Travel to verify transactions for a refund.