酒店回复: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We are delighted to hear that you found your room clean, well-equipped, convenient for your stay and that you appreciated not needing a travel adapter. Our team is also pleased that you enjoyed our central location with easy access to Bencoolen MRT and nearby attractions like the Singapore National Museum, Fort Canning Park, Little India, Kampong Glam and Bugis.We also appreciate your comments regarding the room size and soundproofing. Your feedback is valuable and will help us continue to improve the comfort of our guests.It is wonderful to know that you felt our hotel offered great value for money during your stay. We look forward to welcoming you back on your next visit to Singapore.Warmest Regards, Leonard Toh | Assistant Manager
酒店回复: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We are delighted to hear that you enjoyed our excellent location. Being within walking distance to Merlion Park, the National Museum of Singapore, the National Gallery Singapore, Fort Canning Park and Clarke Quay allows our guests to explore many of Singapore’s key attractions conveniently on foot. We are also pleased that you found the nearby dining options, public transport connections and accessibility between MRT stations and bus stops to be convenient and value-for-money.It is especially encouraging to know that our front desk team’s Chinese-speaking service and warm hospitality made a positive impression on you. We will certainly share your kind words with the team.At the same time, we appreciate your honest feedback regarding the room size and the mirror placement. As we are a centrally located city hotel, our rooms are designed to be compact; however, we understand that space and layout comfort are important to our guests. Your suggestion about adjusting the mirror position is duly noted and we will share this with our management team for consideration.Thank you once again for your constructive comments. We are grateful for your balanced feedback and hope to welcome you back for another pleasant stay in the future.Warmest Regards, Leonard Toh | Assistant Manager
酒店回复: Dear Sir/Mdm,Thank you for taking the time to share such a detailed review. We’re delighted to hear that you enjoyed our central location and found it convenient for exploring nearby attractions, dining options, and public transport. It’s great to know the triple room met your needs and that you felt it was well-equipped and good value for Singapore. We appreciate your feedback regarding the soundproofing and will certainly take it into consideration as we continue to improve our guest experience. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future.Warmest Regards,Had Firdaus | Assistant Manager
酒店回复: Dear Feilaifeiqudedagongmeinv,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re glad to hear that you found our location convenient and we truly appreciate your loyalty as a returning guest.However, we are very sorry to learn about the noise issues you experienced during your stay. We sincerely apologize for the inconvenience caused by the room being near the elevator and the lack of soundproofing which affected your rest. We understand how important a quiet environment is and we regret that this impacted your experience.Your feedback is extremely valuable and we will share it with our management team to review room assignments and explore ways to improve noise insulation for future guests. We hope you might reconsider staying with us in the future so we can provide a more restful and comfortable experience.Warmest Regards, Leonard Toh | Assistant Manager
酒店回复: Dear Sir/Mdm,Thank you very much for your wonderful and detailed review! We’re delighted to hear that you enjoyed our incredibly convenient location near Bencoolen MRT and the nearby food options, as well as the easy access to local attractions.We’re also pleased to know that our Mandarin-speaking staff helped make communication smooth and that you found the room comfortable, well-equipped, and good value for money despite its size.Thank you for your kind recommendation and confidence in booking with us. We truly appreciate your support and hope to welcome you back again soon!Warmest Regards,Had Firdaus | Assistant Manager
酒店回复: Dear Sir/Madam,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen.We sincerely apologize for the distress and discomfort you experienced during your stay. Finding insects in the room, especially on the bed and pillow is extremely concerning and does not reflect the standards of cleanliness and comfort we strive to maintain.Please be assured that your feedback has been escalated to our housekeeping for immediate investigation and corrective action including a thorough inspection and treatment of the affected area. We take such matters very seriously and are committed to ensuring a safe and hygienic environment for all our guests.We truly regret that this incident impacted your experience and appreciate you informing us as it helps us address the issue promptly and prevent recurrence. We hope you will consider giving us another opportunity to provide you with the high standard of stay you deserve in the future.Warmest Regards,Leonard Toh | Assistant Manager
酒店回复: Dear Lienahu,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We truly appreciate your kind comments about the cleanliness of the room and our convenient location. Being close to Marina Bay with a subway station just steps away, as well as nearby supermarkets, money exchange services and local eateries is something many of our guests find valuable and we’re pleased that it contributed positively to your experience.We also understand your concerns regarding room size and value for money. As space is at a premium in Singapore, room sizes and pricing can reflect the city’s overall market conditions. That said, we continuously review our offerings to ensure we provide the best possible comfort, service and overall experience for our guests.Your feedback is important to us and we truly appreciate your balanced comments. We hope to have the opportunity to welcome you back and provide an even better stay in the future.Warmest Regards,Leonard Toh | Assistant Manager
0.6分
高级大床房(带阳台)
家庭亲子
建议携程可以把这家酒店下架了。
又贵又不好,小的可怜。
我去,早餐还借的隔壁餐厅的,早餐又少,人又多。
房间能热出痱子,空调调下去,它自己又变成通风。
都不好意思说住的这么贵的酒店,晚上出去看旁边酒店都比它好,投诉了携程。
能不能好好选下供应商,商家拍的照片也是够骗人的。
就这么大点儿,隔音也差的,反正很糟糕。
展开
酒店回复: Dear Sir/Mdm,Thank you for taking the time to share your feedback. We are truly sorry to hear how disappointed you were with your stay and that the experience did not meet your expectations, particularly given the price paid.We regret that the room size, temperature control, soundproofing, and breakfast arrangement caused you discomfort. Your comments regarding the air-conditioning, breakfast crowding, and overall value perception are taken very seriously and have been shared with our management and relevant teams for review. We also understand your concerns about how the hotel is presented online and will continue working with our partners to ensure photos and descriptions accurately reflect the guest experience.We sincerely apologize for the frustration this stay caused and appreciate you bringing these issues to our attention. While we regret that we were unable to meet your expectations on this occasion, your feedback is important and will help us improve moving forward.Thank you again for sharing your experience.Warmest Regards,Had Firdaus | Assistant Manager
4.7分
高级大床房
独自旅行
1.酒店服务很好,前台有会说中文的,原本是大床房升级了房型变成双床房
2.酒店设施比较老,无矿泉水是可以直接饮用的矿泉水
3.不隔音
4.卫生干净整洁
5.交通便利附近有早餐店,食阁,机场坐地铁可以直达
展开
酒店回复: Dear Sir/Mdm,Thank you very much for taking the time to share your detailed feedback. We’re pleased to hear that you were satisfied with our service and cleanliness, and that our front desk team was able to assist you in Chinese and arrange a room upgrade for your stay.We also appreciate your honest comments regarding the facilities and soundproofing. Your feedback is very valuable to us and helps us identify areas where we can continue to improve. We’re glad that the convenient transportation, nearby breakfast options, food centres, and direct MRT access from the airport added to the overall comfort of your stay.Thank you again for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Warm regards,Ryan TanFront Office Manager
5.0分
三人间
家庭亲子
每次开车到新加坡,我只会选择入住Mi Hotel , 第一可以把车停在酒店停车场,第二酒店对面就是明古连地铁站,第三地铁站边上就有个美食城,你可以选择不同的美食。
入住这酒店主要靠近地铁站,而且明古连站口去牛车水,金沙,圣陶沙,哪里都方便。推荐。
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酒店回复: Dear YVESYEOH, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re delighted to hear that you appreciated our convenient parking, the close proximity to the MRT station and the nearby food options. It’s great to know that our location made it easy for you to explore popular attractions like Chinatown, Marina Bay Sands and Sentosa. We truly appreciate your recommendation and we look forward to welcoming you back on your next visit.Warmest Regards, Leonard Toh | Assistant Manager
房间很小,干净卫生,设施齐全,不需要带转换插头,隔音略差,容易听到走廊的声音,酒店位置很好,门口就是蓝线的明古连站地铁口,附近也有另外两条线的地铁口,新加坡国家博物馆、福康宁公园就在附近两百米,走路去小印度、甘榜格南、武吉士都很近,这几天在新加坡都是早出晚归,酒店只是晚上休息,性价比高
位置非常好,到鱼尾狮公园、新加坡国家博物馆、新加坡美术馆、福康宁公园、克拉码头等等,都可以步行到达,酒店对面右手边就是一家很大的类似国内商场负一楼那种餐饮,两个人一顿早饭可以七八十人民币解决。酒店在两条地铁站中间,周边公交站也多,地铁公交出行非常方便。酒店前台都有中文服务,也很热心。整个酒店除了房间很小没啥缺点了。哦,还有一个,一个床正对面贴了一个镜子,睡觉感觉不舒服,建议还是往左挪一点别正对床就好。
酒店位置非常好,50米左右有mat。附近有新加坡排名第三的管理大学,可以步行到富康宁公园、国际博物馆、新加坡美术馆、克拉码头….,酒店附近有2个食阁,亚坤、吐司工坊也在附近,位置非常便利,我们住的三人房17平,房间虽小,但设施倒也齐全,房间隔音确实不好,建议带好耳塞,其他都不错,当然价格在新加坡也算是非常合适的。总体感觉还是可以的。
不是第一次住这家了,虽然房间很小,但是位置是很方便的。结果这次给我安排到一个紧挨电梯的房间,白天不怎么在房间没注意,到了要睡觉的时候就听到电梯上上下下叮叮咚咚,吵得不行。隔音非常非常差,隔壁用吹风机和电视的声音也很清楚。两晚没休息好,再也不会选这家了。
位置超级便利,离明古连地铁站只有步行2分钟的路程,而且出站不用过马路;工作人员很多都会中文,交流无障碍,房间是有点小,但是冷气很足,饮水、拖鞋、洗漱用品、保险箱、冰箱、吹风机全都有;酒店对面就是食阁和711;离酒店差不多步行十分钟的距离就有亚坤、一家人和killiney;也是差不多步行十分钟就是新加坡国家博物馆和福康宁公园。性价比超高,安心定!
床上有那种蚂蚁一样的小虫子,枕头上见过,床上见过,一早醒来一睁眼一堆东西在动,赶紧抽纸全捏死了,忘了拍照。后来一天又从墙上爬上来一只赶紧拍了一张,就是这种大小的小虫子小蚂蚁,估计都是床底下爬上来的
新加坡物价还是太高了,这样紧凑的房间要1300元,性价比似乎差点。但是干净整洁,区位很赞,距离湾区很近,旁边就有地铁站,对面有超市和换现金的,旁边有小餐馆,很方便。
建议携程可以把这家酒店下架了。
又贵又不好,小的可怜。
我去,早餐还借的隔壁餐厅的,早餐又少,人又多。
房间能热出痱子,空调调下去,它自己又变成通风。
都不好意思说住的这么贵的酒店,晚上出去看旁边酒店都比它好,投诉了携程。
能不能好好选下供应商,商家拍的照片也是够骗人的。
就这么大点儿,隔音也差的,反正很糟糕。
1.酒店服务很好,前台有会说中文的,原本是大床房升级了房型变成双床房
2.酒店设施比较老,无矿泉水是可以直接饮用的矿泉水
3.不隔音
4.卫生干净整洁
5.交通便利附近有早餐店,食阁,机场坐地铁可以直达
每次开车到新加坡,我只会选择入住Mi Hotel , 第一可以把车停在酒店停车场,第二酒店对面就是明古连地铁站,第三地铁站边上就有个美食城,你可以选择不同的美食。
入住这酒店主要靠近地铁站,而且明古连站口去牛车水,金沙,圣陶沙,哪里都方便。推荐。