酒店回复: Hello, Valued Guest,Thank you for your perfect 10/10 review! We are thrilled you had such a wonderful stay and look forward to welcoming you back soon.Kind regards,Sara DrammehGuest Relations Associate
1.0分
其他
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This place was horrible. I do not recommend d staying here! We did not feel safe. The side door was propped open late at night and some questionable adults were coming and going into the building. When we called the front desk to report, the man dismissed our concern. We cancelled for 2nd night due to safety concerns and they are refusing to refund our money. I would not stay at this place!
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酒店回复: Hello, Valued Guest,We are very sorry to hear about your experience and understand your safety concerns. This is not the level of service or security we aim to provide. Your feedback has been shared with our management team for immediate review and follow-up with staff to ensure guest safety remains our top priority. We appreciate you bringing this to our attention and will be looking into the matter further.Regards,Sara DrammehGuest Relations Associate
2.0分
家庭亲子
Staff was friendly but after returning to the room late at night, we found 5 live roaches in the bathroom. Kind of ruined our stay.
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酒店回复: Hello, Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the issue you encountered in your room; this does not meet the standard of cleanliness we uphold. Your comments have been shared with our team for immediate review, and we appreciate you bringing this to our attention.Kind regards,Sara DrammehGuest Relations Associate
1.0分
朋友出游
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This was by far the worst place I have ever seen in my life! For the price I paid, it was horrifying. I walked in to two cockroaches crawling around. Had it not been midnight, I would have demanded a refund and left. I got up to a dirty bath tub and dirty towels! It was so bad! I also opened the refrigerator to get my cheese out and there were over three cockroaches in the refrigerators. Please never stay here! They totally need to demolish the place.
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酒店回复: Hello, Valued Guest,Thank you for taking the time to share your feedback. We are very sorry to hear about your experience; this does not reflect the standards we maintain. Your concerns have been shared with our management and housekeeping teams for immediate review. We appreciate you bringing these issues to our attention.Kind regards,Sara DrammehGuest Relations Associate
1.0分
家庭亲子
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Worst hotel I’ve ever stayed at. Very dirty. Entire property smelled terrible. Room not well cleaned. Toilet dirty upon arrival. Shower curtain moldy. Did not match pictures at all. Had some coffee in the lobby but was not willing to eat or drink anything made here. Clearly no one cares about maintaining this property. Would not stay here again even if it was free.
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酒店回复: We’re very sorry to hear about your experience. This is not the level of cleanliness or service we aim to provide. Your feedback is being shared with our housekeeping and management teams to address these concerns immediately. Thank you for bringing this to our attention.
1.0分
其他
This place really was disgusting. Little details from the flooring to light sockets were in disrepair. It was gross all around
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酒店回复: We’re sorry to hear about your experience. We appreciate you bringing these concerns to our attention, and we’ll make sure our team reviews the issues you mentioned to improve the condition and cleanliness of our rooms.
4.0分
家庭亲子
Booked a room with two queen size beds. Was told there were only king size beds available.
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酒店回复: We apologize for the inconvenience with your room type. Unfortunately, availability can sometimes change unexpectedly, but we understand your frustration and will work to prevent this from happening in the future. Thank you for bringing it to our attention.
1.0分
其他
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This property looks nice from the outside. Granted, they are remodeling, but everything was dirty and/or disgusting. Hallways were dirty, bathroom had not been cleaned (hair on the sink), and the bed sheets were stained and dirty (pillows looked like they had makeup rubbed off on them). Only positive was when we asked for cancelation and refund the front desk quickly obliged.
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酒店回复: Thank you for your feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. This is not the standard we strive to uphold, and we will be addressing these concerns with our housekeeping team to ensure improvements are made. We appreciate you noting the helpfulness of our front desk staff and your understanding as we work through remodeling. Your feedback is valuable and will help us improve for future guests.
5.0分
其他
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Motel
This Motel was very clean. It was easy to get to with lots of parking. The customer service called me early on the day of my reservation with concerns because they were full. We worked it out with getting a smaller room.
我住了三个星期，他们没有一天打扫我的房间，直到我下楼告诉他们，他们才倒垃圾。
好的
This place was horrible. I do not recommend d staying here! We did not feel safe. The side door was propped open late at night and some questionable adults were coming and going into the building. When we called the front desk to report, the man dismissed our concern. We cancelled for 2nd night due to safety concerns and they are refusing to refund our money. I would not stay at this place!
Staff was friendly but after returning to the room late at night, we found 5 live roaches in the bathroom. Kind of ruined our stay.
This was by far the worst place I have ever seen in my life! For the price I paid, it was horrifying. I walked in to two cockroaches crawling around. Had it not been midnight, I would have demanded a refund and left. I got up to a dirty bath tub and dirty towels! It was so bad! I also opened the refrigerator to get my cheese out and there were over three cockroaches in the refrigerators. Please never stay here! They totally need to demolish the place.
Worst hotel I’ve ever stayed at. Very dirty. Entire property smelled terrible. Room not well cleaned. Toilet dirty upon arrival. Shower curtain moldy. Did not match pictures at all. Had some coffee in the lobby but was not willing to eat or drink anything made here. Clearly no one cares about maintaining this property. Would not stay here again even if it was free.
This place really was disgusting. Little details from the flooring to light sockets were in disrepair. It was gross all around
Booked a room with two queen size beds. Was told there were only king size beds available.
This property looks nice from the outside. Granted, they are remodeling, but everything was dirty and/or disgusting. Hallways were dirty, bathroom had not been cleaned (hair on the sink), and the bed sheets were stained and dirty (pillows looked like they had makeup rubbed off on them). Only positive was when we asked for cancelation and refund the front desk quickly obliged.
Motel
This Motel was very clean. It was easy to get to with lots of parking. The customer service called me early on the day of my reservation with concerns because they were full. We worked it out with getting a smaller room.