酒店回复: Dear Jorge,Thank you for sharing your experience. We are delighted to hear that our front desk, housekeeping, and laundry teams were attentive to everything you needed. It is also great to know that you enjoyed a quiet and comfortable stay. We truly appreciate your kind words.Sincerely, Hotel Manager
1.0分
商务出差
原文
翻译提供方:Google
蟑螂汽车旅馆
酒店房间里虫子成灾,总体来说体验很差。我祈祷以后再也不用住那里了,尤其是考虑到我付的价钱。
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酒店回复: Dear Guest,We're very sorry to hear about your experience and sincerely apologize for the condition of your room. This is not the standard we strive to maintain, and your feedback will be shared with management for immediate attention. We appreciate you bringing this to our attention.Sincerely, Hotel Manager
酒店回复: Dear Guest,We sincerely apologize for your experience and the issues you encountered during your stay. Your feedback is invaluable to us, and we take these matters seriously. Please reach out to our management team directly at [contact information] so we can resolve this situation and address your concerns. Thank you for bringing this to our attention.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for commenting. We're wonderfully delighted to hear that you found friendly staff service, a clean room, a nice location, and a good stay. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope that you would recommend us and look forward to welcoming you again.Sincerely,Hotel Manager.
2.0分
其他
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When we first arrived there was no running water. We were also told that we had to check in with the front desk because there was an issue, but they wouldn't clarify what it was. It turns out that they confused my reservation with another and had us in the wrong room for the wrong days. After I was finally able to sort that out, there was no adjustment of the wrong room. The room was moderately clean but showed serious signs of deterioration. The maintenance and housekeeping staff were very friendly and helpful.
2.0分
其他
Room was clean but the smell. It said it was smoke free. My husband and I could not rest good because of the smell, it was on the sheets too. Never again
5.0分
其他
This place was pretty nice, especially for the price. I often stay at LQ about 10 miles away but this is nicer and the staff was very friendly and helpful.
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酒店回复: Dear Guest,Thank you for your kind words! We’re glad to hear you found us nicer and enjoyed our friendly staff. We look forward to welcoming you back anytime!Sincerely, Hotel Manager
3.0分
情侣出游
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The manager was awesome. Very friendly. Answered the phone when we called. Location was convient. However, the bathtub was nasty, the water pressure nonexistent, and constant parties all hours of the night in the next room...which is really not the owners fault. Housekeeping was the housekeeper picking up the garbage but not replacing toilet paper or sweeping the floor.
So, ive been in worse and it was decent for the cost.
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酒店回复: Dear Guest,Thank you for your honest and balanced feedback. We're glad to hear the manager was friendly and the location convenient. We apologize for the cleanliness and maintenance issues, as well as the noise disturbance. Your comments will be shared with our team to help us improve the guest experience. We appreciate your understanding and hope to do better next time.Sincerely, Hotel Manager
2.0分
其他
Room had a strong odor and staff not overly friendly - shower was either too hot or too cold
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during your stay — particularly the odor in the room, the inconsistent water temperature, and the service from our team. This is certainly not the standard we aim to provide.Please know that your comments have been shared with the relevant departments so we can take immediate steps to address these concerns. We truly value your feedback and would appreciate the chance to welcome you back for a much-improved experience.Sincerely, Hotel Manager
房间很脏。浴室肯定没打扫过,厕纸也没补充,淋浴把手都掉了,浴缸里到处都是头发,浴帘很脏,浴室门也脏得要命。我和妻子只好去买了清洁用品来打扫浴室,还喷了所有门把手。我们试着用百洁布擦门,但一点用都没有。这个周末我都没睡好。我以后再也不会住汽车旅馆6号了,也不会推荐任何人住。这家旅馆唯一的优点就是附近有很多餐馆和商店。
我需要的任何帮助他们都尽力满足了。从前台到客房服务再到洗衣,无一例外。而且我入住期间一直都很安静。非常感谢大家!
蟑螂汽车旅馆
酒店房间里虫子成灾,总体来说体验很差。我祈祷以后再也不用住那里了,尤其是考虑到我付的价钱。
入住后,我去了房间,说不行。不到一小时,我又找到了另一家酒店,然后退房了。他们告诉我不用付房费,结果这家“不干净的避风港”却从我的卡里扣款了,现在还拒绝退款。如果你被这家酒店的照片和虚假评论所蒙骗,赶紧逃走吧。
价格和位置都物超所值。可轻松前往所有 280 购物中心、州际公路和市中心。入住快速,员工友好。房间非常干净但简单。窗帘已经过时了,感觉门从来没有锁过,但总的来说正是我需要的。房间虽然简陋,但很坚固,非常适合睡个好觉和洗澡,然后出去做城里的其他事情。
When we first arrived there was no running water. We were also told that we had to check in with the front desk because there was an issue, but they wouldn't clarify what it was. It turns out that they confused my reservation with another and had us in the wrong room for the wrong days. After I was finally able to sort that out, there was no adjustment of the wrong room. The room was moderately clean but showed serious signs of deterioration. The maintenance and housekeeping staff were very friendly and helpful.
Room was clean but the smell. It said it was smoke free. My husband and I could not rest good because of the smell, it was on the sheets too. Never again
This place was pretty nice, especially for the price. I often stay at LQ about 10 miles away but this is nicer and the staff was very friendly and helpful.
The manager was awesome. Very friendly. Answered the phone when we called. Location was convient. However, the bathtub was nasty, the water pressure nonexistent, and constant parties all hours of the night in the next room...which is really not the owners fault. Housekeeping was the housekeeper picking up the garbage but not replacing toilet paper or sweeping the floor.
So, ive been in worse and it was decent for the cost.
Room had a strong odor and staff not overly friendly - shower was either too hot or too cold