酒店回复: Dear Guest,Thank you for your feedback. We are truly sorry to hear about your experience and the concerns you raised regarding cleanliness and safety. This is not the standard we aim to uphold. Your comments will be addressed with our team to improve our service and ensure a better experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
其他
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Sketchy at best
The only thing this hotel has going for it is the location. There is no staff at the actual hotel making it feel secluded and unsafe. It was dark and dingy with bugs in the hallways. The room itself wasn’t terrible the carpet seemed cleanish but the whole place gave me the icks. The room had 2 towels for 3 people, the pillows were terrible and the shower handle was broken. It was impossible to get the temperature right. We will not stay here or any other econo lodge in the future. Budget friendly shouldn’t mean total dump. It needs to be gutted and entirely redone. Do not stay here if you are a woman traveling alone. The front desk staff at the Quality inn were kind enough. The rest of the experience went downhill from there
2.0分
其他
The place is a dump. It was clean but really run down. Smelt moldy and cigarette smoke. Ok in desperate place to stay but otherwise avoid it
2.0分
其他
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1. The room key needed to be replaced because it did not work.
2. The television remote, held together with tape, only allowed turning the TV on and off. The TV was stuck on the Disney channel.
3. Either the waffle mix or the milk caused diarrhea.
4. Sign at front door said handicapped persons needing assistance should press button (doorbell), but there was no doorbell installed.
3.0分
其他
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Things were broken, towels had stains, had to go to the quality in next door for the front desk, weeds grown up to my knees outside, hair dryer was broken, my non-smoking room smelled like smoke, but besides all that it was actually good. At least it’s a safe area, has comfortable beds, and was cheap. Really didn’t need much more than a good and cheap place to sleep so I was satisfied.
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酒店回复: Dear Joshua,Thank you for your detailed feedback. We are glad you found the beds comfortable, the area safe, and the stay affordable. We will address the maintenance, cleanliness, and odour issues to improve the experience for our future guests while continuing to provide a safe and comfortable environment. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
家庭亲子
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There was no reception in the Econo Lodge. I have to go the Quality Inn to check in and go back to Econo Lodge. The room I got has entire room was wet and carpet was soaked with water. The room was in the ground floor. I am very much disappointed.
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酒店回复: Dear Rishi,Thank you for sharing your experience. We are glad you took the time to provide details about your stay. Your comments about the check-in process and the condition of the room have been noted for attention. We value your feedback and will use it to improve the overall guest experience. We look forward to welcoming you back. Sincerely, Hotel Manager
1.0分
商务出差
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First thing... they don't have a front desk at the hotel. You gotta go to the quality inn to check in, ask for towels, or other things. They had constant fire alarms go off in the hotel due to guests doing whatever they are doing. I had constant situations wherei literally had DND on my door and the worker would still come in my room after i spefically request no housekeeping. They went up on the rate without notice. They didn't accommodate me considering i stayed 2 months and only because the location had more than the other hotel i could've went to. I chose to stay for that reason only considering i could've gotten a cheaper hotel closer to my job. They say they got breakfast on they page, but once i got here i founded out they don't serve breakfast no more and on for the guest at the quality inn even though that's what they page promoted at the time of me making the reservation. Horrible all around and i would recommend better. Take caution.
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酒店回复: Dear Arthur,Thank you for providing detailed feedback. We understand your concerns regarding the check-in process, housekeeping requests, rate changes, fire alarms, and advertised amenities. Your comments highlight several areas that need attention and will be reviewed with the team. Guest comfort and accurate information are priorities we continue to work on improving. We hope you'll consider giving us another opportunity to give you a much-improved stay. Sincerely, Hotel Manager
2.0分
其他
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This place sucks
First, there is a $200 deposit that isnt mentioned anywhere on the app, if you want anything from front desk, you have to walk up to a neighboring hotel. Asked for towels and they acted like we were asking for a 5 course meal. No vending machines in the building. And although you have to walk to the other hotel for check in, towels, etc., wasnt allowed to get the continental breakfast. Overall, terrible choice.
2.0分
其他
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At check in you are required to pay an additional security deposit even if you book thru an app- which it does not list. You have to check in and out at a neighboring hotel. The appliances and fixtures were covered in fingerprints and dust. There is actual vine growing in our wall by the ac unit. There were barking dogs most of the night. Would not stay again but not the worst either.
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酒店回复: Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by the additional deposit and the check-in process. We’re also sorry to hear about the cleanliness and noise issues you experienced. Your comments will be shared with our team to help improve our services. We appreciate you bringing these matters to our attention.Sincerely, Hotel Manager
2.0分
情侣出游
There's no staff on hand, you have to o check in at the hotel next door. I wouldn't stay here again unless I had no other choice.
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酒店回复: Dear Jason,Thank you for your feedback. We apologise for any inconvenience caused by the check-in process and lack of on-site staff. We are reviewing this to improve guest convenience. We appreciate your understanding and hope to better serve you in the future.Sincerely, Hotel Manager
如果我可以给负分，我会
除非你别无选择，否则不要住在这里。图片与实际酒店不符。它很脏、发霉、有异味。毛巾、枕头和床罩不够好。床单上有洞。毛巾上沾满了污渍，浴室可能好几年没打扫过了。没有工作人员。你必须在山上的酒店办理入住手续。
Sketchy at best
The only thing this hotel has going for it is the location. There is no staff at the actual hotel making it feel secluded and unsafe. It was dark and dingy with bugs in the hallways. The room itself wasn’t terrible the carpet seemed cleanish but the whole place gave me the icks. The room had 2 towels for 3 people, the pillows were terrible and the shower handle was broken. It was impossible to get the temperature right. We will not stay here or any other econo lodge in the future. Budget friendly shouldn’t mean total dump. It needs to be gutted and entirely redone. Do not stay here if you are a woman traveling alone. The front desk staff at the Quality inn were kind enough. The rest of the experience went downhill from there
The place is a dump. It was clean but really run down. Smelt moldy and cigarette smoke. Ok in desperate place to stay but otherwise avoid it
1. The room key needed to be replaced because it did not work.
2. The television remote, held together with tape, only allowed turning the TV on and off. The TV was stuck on the Disney channel.
3. Either the waffle mix or the milk caused diarrhea.
4. Sign at front door said handicapped persons needing assistance should press button (doorbell), but there was no doorbell installed.
Things were broken, towels had stains, had to go to the quality in next door for the front desk, weeds grown up to my knees outside, hair dryer was broken, my non-smoking room smelled like smoke, but besides all that it was actually good. At least it’s a safe area, has comfortable beds, and was cheap. Really didn’t need much more than a good and cheap place to sleep so I was satisfied.
There was no reception in the Econo Lodge. I have to go the Quality Inn to check in and go back to Econo Lodge. The room I got has entire room was wet and carpet was soaked with water. The room was in the ground floor. I am very much disappointed.
First thing... they don't have a front desk at the hotel. You gotta go to the quality inn to check in, ask for towels, or other things. They had constant fire alarms go off in the hotel due to guests doing whatever they are doing. I had constant situations wherei literally had DND on my door and the worker would still come in my room after i spefically request no housekeeping. They went up on the rate without notice. They didn't accommodate me considering i stayed 2 months and only because the location had more than the other hotel i could've went to. I chose to stay for that reason only considering i could've gotten a cheaper hotel closer to my job. They say they got breakfast on they page, but once i got here i founded out they don't serve breakfast no more and on for the guest at the quality inn even though that's what they page promoted at the time of me making the reservation. Horrible all around and i would recommend better. Take caution.
This place sucks
First, there is a $200 deposit that isnt mentioned anywhere on the app, if you want anything from front desk, you have to walk up to a neighboring hotel. Asked for towels and they acted like we were asking for a 5 course meal. No vending machines in the building. And although you have to walk to the other hotel for check in, towels, etc., wasnt allowed to get the continental breakfast. Overall, terrible choice.
At check in you are required to pay an additional security deposit even if you book thru an app- which it does not list. You have to check in and out at a neighboring hotel. The appliances and fixtures were covered in fingerprints and dust. There is actual vine growing in our wall by the ac unit. There were barking dogs most of the night. Would not stay again but not the worst either.
There's no staff on hand, you have to o check in at the hotel next door. I wouldn't stay here again unless I had no other choice.