酒店回复: Dear Mr./Ms/ HanxiaorongtongxueThank you very much for your detailed and heartwarming review. We are truly delighted to know that you enjoyed our superb location near the beach and Terminal 21, as well as our spacious and bright rooms with fully equipped kitchen facilities suitable for families.It is especially rewarding to hear that you appreciated the fantastic pool view, the friendliness of our staff, and our thorough housekeeping standards. Your kind words about the excellent value for money and your intention to stay with us again mean a great deal to our entire team.Thank you as well for your high recommendation. We very much look forward to welcoming you back for another memorable stay in the near future.Warm regards,Panicha SaengyojarnAssistant Guest Service Manager
5.0分
海景尊贵一室房
情侣出游
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雅高旗下的超值公寓式酒店
开业3年设施都超级新 号称希尔顿平替💎
位置真的绝绝子 过个马路就是尚泰百货
步行5分钟到海边/步行街 吃喝玩乐超方便
🛏️入住体验:
尊享海景公寓房间炒鸡宽敞~
适合家庭出行或连住几天
最爱大浴缸和家电齐全的配置
在泰国能拥有冰箱微波炉+洗衣机+全套厨具
幸福感直接拉满💯
ps:浴室没有配吹风机插座和单独护发素
小缺点但不影响整体体验~
🌊酒店亮点:
1. 顶层无边泳池真的太绝了!
2. 日落美景无需去海边 这里就能打卡最美夕阳🌇
3. 高区隔音不错 虽然临街但不会被吵到
(除非遇到摩托炸街...)
4. 儿童友好看到很多亲子活动介绍
🍽️餐饮篇:
早餐种类比较少 味道一般般
不过周边美食实在太多啦
正好可以留着肚子吃地道泰式美食😋
⚠️小贴士:
1. 周边路窄人车混行 高峰期走路比打车快
2. 靠近酒吧街 人员比较复杂
3. 附近环境比较老旧 没有T21区域干净
建议对环境特别在意的朋友慎选~
总体来说 这家真的没什么硬伤
性价比和位置都炒鸡能打💥
是芭提雅市区住宿的不二之选!
9 / 12
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酒店回复: Dear Mr./Ms. AilvxingdelimaojiangThank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us.We are delighted to know that you found our apartment hotel to be of excellent value and appreciated our modern facilities. It is wonderful to hear that you enjoyed our prime location, just steps away from Central Festival and within walking distance to the beach and Walking Street, making your stay both convenient and enjoyable.We are especially pleased that the Sea View Executive Apartment suited your needs perfectly. Your kind comments about the spacious layout, large bathtub, and fully equipped appliances — including the refrigerator, microwave, washing machine, and complete kitchenware — truly mean a lot to us. We are glad these features enhanced your stay.Thank you as well for highlighting our rooftop infinity pool and the beautiful sunset views. It is always rewarding to know our guests create memorable moments there. We are also happy that you found the higher floors well soundproofed and appreciated our family-friendly atmosphere.At the same time, we sincerely appreciate your constructive feedback regarding the bathroom facilities and breakfast variety. Please rest assured that your comments about the hairdryer outlet, conditioner, and breakfast selection have been shared with the relevant teams for further review and improvement.Your practical tips for future travelers are also very helpful, and we truly value your balanced and honest perspective.Thank you once again for recommending us as a top choice in downtown Pattaya. We look forward to welcoming you and your family back for another wonderful stay in the near future.Warm regards,Panicha Saengyojarn Assistant Guest Service Manager
4.8分
行政一室房
情侣出游
房间配有厨房和洗衣机,厨房的锅碗瓢盆和厨具都很齐全,
洗衣机具有烘干功能,对于夏天炎热天气旅游非常有用,每天洗衣服带烘干,很方便
厨房可以每天自己做早餐,推荐给吃不惯西式菜品的伙伴们
位置就在市中心,central 后面,门口打车很方便
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酒店回复: Dear valued guest, Thank you so much for the review during visit Somerset Pattaya. We are glad the daily laundry convenience made your trip more comfortable. It’s also wonderful to hear that having a fully equipped kitchen allowed you to enjoy your preferred breakfast providing that 'home away from home' feeling is exactly what we strive for.We look forward to welcoming you back to the heart of the city soon.Best Regards,Chunlika KhamlaGuest Service Manager
酒店回复: Dear Valued guest,Thank you very much for sharing your wonderful feedback with us.We are truly delighted to hear that you enjoyed our convenient location, especially the easy access to the beach through Central Pattaya. It is also rewarding to know that you found your room clean and tidy, and that our front desk team was able to assist you proactively with your luggage.We are especially pleased that you enjoyed our breakfast, particularly the chicken noodle soup — your kind words will certainly be shared with our culinary team. It is also great to know that you had a pleasant time at the pool and found it clean and well maintained.Your satisfaction means a great deal to us, and your encouraging comments motivate our team to continue delivering excellent service. We sincerely look forward to welcoming you back for another truly satisfying stay in the near future.Warm regards,Panicha Saengyojarn Assistant Guest Service Manager
酒店回复: Dear Valued guest,Thank you very much for your fantastic and detailed feedback. We are truly delighted to hear that your stay with us was the best part of your trip to Pattaya.We’re so pleased that you enjoyed our excellent location, just across from Central World and within easy reach of Pattaya Beach. It’s wonderful to know that the convenience of nearby food, drinks, and transportation made your stay even more enjoyable.We are also delighted that you appreciated our spacious and modern facilities, as well as the beautiful balcony views and sunshine. Your lovely comment about drying laundry in no time truly made us smile!Most importantly, thank you for recognizing our warm and professional team. We are especially happy that you noticed the effort put into celebrating Chinese New Year, as we always strive to create memorable experiences for our guests.Your kind words mean a great deal to all of us. We sincerely look forward to welcoming you back again on your next visit to Pattaya.Warm regards,Panicha SaengyojarnAssistant Guest Service Manager
酒店回复: Dear Mr. /Ms. Xiaoheiyachibai Thank you very much for taking the time to share your comments with us.We understand that the room and balcony size did not fully meet your expectations. Please kindly note that our entry-level rooms are designed in a standard size, and the balcony layout follows the building’s original building structure. We recognize that each guest may have different expectations regarding space and layout.Your feedback is truly appreciated and will be taken into consideration. Thank you again for sharing your experience with us.Kind regards,Panicha Saengyojarn Assistant Guest Service Manager
酒店回复: Dear Mr./Ms. BeijingtupangziThank you very much for taking the time to share such a detailed review of your stay with us. We’re delighted to hear that you enjoyed our central location, nearby amenities, and found our facilities, service, and rooftop pool to be highlights of your experience.Regarding your comment about the one-bedroom suite, we appreciate your feedback and understand your disappointment. Our one-bedroom suites are priced based on their larger size, layout, and additional living space, while sea-view availability depends on the room’s location and building structure. We regret if this was not clearly communicated beforehand and that the view did not meet your expectations.Your feedback is truly valuable to us, and we will take it into consideration to improve clarity in our room descriptions and guest communication. We sincerely appreciate your insights and hope to have the opportunity to welcome you again and provide an even more satisfying experience in the future.Best regards,PanichaAssistant Guest Service Manager
酒店回复: Dear joejoe_819,Thank you so much for taking time to telling us about your stay at Somerset Pattaya. We are happy to learn that your family enjoy stay and more than that is happy to hear that you will be back to stay with us. We are looking forward to welcoming you back to stay with us in the near future. Best Regards,Chunlika KhamlaGuest Service Manager
酒店回复: Dear Valued guest,Thank you for taking the time to share your feedback with us. We regret to learn that your stay did not meet your expectations and that you felt disappointed with several aspects of your experience.Regarding the room design, our bathrooms are arranged according to the original building structure, and we understand that this may not be convenient for all guests. Your comment has been noted and shared with the relevant team for consideration.We are also sorry to hear that your service requests were not handled in a timely manner. This is certainly not the level of attentiveness we aim to provide, and we will review this matter internally to improve our communication and follow-up procedures.Cleanliness is very important to us, and we appreciate you bringing your concerns to our attention. Your feedback has been forwarded to our housekeeping team to ensure closer inspections and better standards are consistently maintained.While we regret that your overall impression was negative, we truly appreciate your honest comments, as they help us identify areas for improvement. We wish you pleasant travels ahead and thank you again for sharing your experience.Warm regards,PanichaAssistant Guest Service Manager
酒店回复: Dear Valued guest,Thank you very much for taking the time to share your kind feedback with us.We are delighted to hear that you enjoyed our convenient location right across from Central Department Store Pattaya branch, with easy access to shopping, dining options, and the nearby beach. It is also wonderful to know that you appreciated the beautiful scenery, our attentive team, and the plentiful breakfast selection.Your encouraging words truly mean a lot to all of us. We are thrilled to know that you would definitely return, and we sincerely look forward to welcoming you back again for another memorable stay.Warm regards,Panicha Saengyojarn Assistant Guest Service Manager
芭提雅Somerset酒店位置绝佳,临近海滩和Terminal 21。房间宽敞明亮,设施齐全,带厨房适合家庭。泳池景观棒,员工友善,卫生打扫彻底。性价比超高,下次来还住这里,极力推荐!
雅高旗下的超值公寓式酒店
开业3年设施都超级新 号称希尔顿平替💎
位置真的绝绝子 过个马路就是尚泰百货
步行5分钟到海边/步行街 吃喝玩乐超方便
🛏️入住体验:
尊享海景公寓房间炒鸡宽敞~
适合家庭出行或连住几天
最爱大浴缸和家电齐全的配置
在泰国能拥有冰箱微波炉+洗衣机+全套厨具
幸福感直接拉满💯
ps:浴室没有配吹风机插座和单独护发素
小缺点但不影响整体体验~
🌊酒店亮点:
1. 顶层无边泳池真的太绝了!
2. 日落美景无需去海边 这里就能打卡最美夕阳🌇
3. 高区隔音不错 虽然临街但不会被吵到
(除非遇到摩托炸街...)
4. 儿童友好看到很多亲子活动介绍
🍽️餐饮篇:
早餐种类比较少 味道一般般
不过周边美食实在太多啦
正好可以留着肚子吃地道泰式美食😋
⚠️小贴士:
1. 周边路窄人车混行 高峰期走路比打车快
2. 靠近酒吧街 人员比较复杂
3. 附近环境比较老旧 没有T21区域干净
建议对环境特别在意的朋友慎选~
总体来说 这家真的没什么硬伤
性价比和位置都炒鸡能打💥
是芭提雅市区住宿的不二之选!
房间配有厨房和洗衣机,厨房的锅碗瓢盆和厨具都很齐全,
洗衣机具有烘干功能,对于夏天炎热天气旅游非常有用,每天洗衣服带烘干,很方便
厨房可以每天自己做早餐,推荐给吃不惯西式菜品的伙伴们
位置就在市中心,central 后面,门口打车很方便
酒店位置非常非常方便,如果要去海边的话可以直接穿过central pattaya商场,不需要在外面走路晒太阳。房间干净整洁,前台服务很好,会主动帮忙拿行李。早餐也很不错,特别是鸡肉汤粉很好吃~泳池也非常好,很干净,非常满意的酒店!
地理位置极佳 对面就是central world和芭提雅海滩 下楼招手就可以叫突突车 总之吃喝玩都不愁
很满意酒店的设施 都很新很敞亮 在阳台上就能看见芭提雅的海 阳台的日照真好呀 晒洗的衣物一会儿就干了
工作人员都很热情和专业 并且感觉酒店在很用心的庆祝春节呢
是这次泰国行最满意的酒店 以后来芭提雅还会选这家
房间不大,有个小阳台,离21航站楼有点远,走路20分钟全是***,带孩子有点尴尬,建议坐突突车,酒店楼下可以随手招,楼顶的泳池非常非常小,但我们去的时候只有我们一个人玩,所以很棒!
在芭提雅第二大道繁华区域,去哪里都方便,步行可达海边步行街20分钟、6巷10分钟、runway夜市10分钟、21terminal20分钟、海边2分钟等等,位置不错。楼下到处都是按摩的,对面就是大商场。酒店档次也不低,算是当地很高级的酒店了,设施和服务都无可挑剔。楼顶的泳池很出片。但是不满意的也是不理解的是,一室房并不是海景房,在低层,看不见海,却比海景房还贵不少,前台解释说一室比海景房大所以贵。我本来看别人晒图还以为能看见海呢,看不到很失望。
带着老父亲和囡囡来芭提雅放松,这里真是太方便啦,对面就是商场,出了商场就是海滩,酒店旁边马杀鸡吃饭应有尽有,出行便利,房间内还有洗衣机大冰箱省去了很多折腾的时间,下次还来哈哈住了9天远远不够
没问题,这里再为你准备了一个版本。这个版本语气更直接、更侧重于“避雷”的警示作用,适合发布在大众点评、携程、Booking或小红书等平台。
️ 避雷警告:别被照片骗了,这是我在泰国住过最差的酒店!
本来想开开心心度假,结果被这家酒店搞坏了心情。为了不让大家像我一样踩雷,必须把真相说出来:
- 反人类设计:浴室连个插座都没有!想吹个头发都要把插头拉到客厅,不仅麻烦还担心漏电,这种低级错误在20xx年的酒店里实在不应该。
- 服务态度恶劣:喊水没人送,要求换床单直接被无视。我在前台反馈了几次,工作人员要么装听不懂,要么就是口头答应转身就忘,完全不把客人当回事。
- 卫生不忍直视:房间看着还行,细看吓一跳。地毯有不明污渍,墙角有蜘蛛网,床单闻起来还有股霉味。这样的环境,我真的不敢脱鞋上床。
总结:设施老旧、服务冷漠、卫生糟糕。花着度假的钱,受着受气的罪。除非你只是想找个地方凑合一晚,否则请绕道,芭提雅有的是比这好得多的选择!
希望这个版本能帮你把心里的火发出来!如果需要更短或更侧重某一方面(比如只强调卫生),也可以告诉我。
酒店对面就是中央百货巴堤雅分店,购物和吃饭都非常多迭择和方便,距离海滩也很近。酒店风景很漂亮,服务员很贴心,早歺的食品也很丰富。下次可以再来。