酒店回复: Dear Guest,Thank you very much for taking the time to share your feedback.We are sorry to hear that you were not feeling well during your stay, and we hope you have fully recovered.While our policies sometimes limit our flexibility, we are very glad to know that you still enjoyed our service, cleanliness, and facilities. Your kind words mean a lot to our team and encourage us to keep improving.We look forward to welcoming you again under better circumstances in the future.Warm regards,Front Desk Team
酒店回复: Dear guests,Thank you very much for staying with us! We're very happy to hear that you enjoyed your time in Osaka. Thank you for your wonderful feedback. We're glad to hear that you were satisfied with the room facilities! We hope that you had a great time with your family while exploring Osaka. The hotel is close to Shinsaibashi and nearby subway stations, so it is very convenient to get around. We hope that you made many precious memories. Thank you for using our luggage delivery service as well! With our option same-day delivery to Kyoto, you can travel light and easy between cities. Thank you very much for your detailed review. It was a pleasure to have you stay with us. We are looking forward to welcoming you again in the future!Kind regards,MIMARU Osaka Shinsaibashi NORTHFront Desk Team
家庭房不错 … 交通便利 有厨房可以弄点吃饭 出门就是地铁 便利店 非常适合家庭 服务人员英文很好 沟通无障碍 态度也很热情
房间还是很大的，整体感觉也比较干净，床不软不硬挺舒服的，高低床很稳，小朋友睡上去不会发生出嘎吱嘎吱的声响，高低床旁边有充电的和小夜灯。另外位置很好，旁边几十米就有罗森，走路去心斋桥很方便。整体感觉不错！
我们是一家四口入住的，房间虽小，但是格局非常满意👍。周围交通也比较便利，楼下20米就是地铁口。由于没有坐地铁，所以也不知道这站是不是方便。哦，对了，地铁地下街也很方便。有美食，咖啡。距离我们喜欢的几家美食店步行大概十分钟。总体来说非常满意👍
安静、干净、服务周到，我二年级的小孙女特别喜欢酒店的上下铺。
开始我说我感冒了，尽量不要和闺蜜两母子一间房，但是可能日本酒店的处事比较固执不能退房，但是服务态度很好，环境卫生设施都很不错😊
宽敞干净的公寓。离地铁站很近，有电梯直达。下次还会再来！
两大两小完全够住，主要有厨具，很方便有孩子的家庭。离长崛桥地铁站三分钟，离心斋桥十分钟，可以从地下通道走过去。工作人员很友好，卫生也打扫的很干净。还可以从酒店直接安排寄行李到下一个京都酒店，价格2300日元一件，当天晚上八点前送达。
很愉快的入住体验，会推荐朋友，房间很干净，而且安静，距离地铁站也不远，还有黑门市场也挺近的。连续住了3天
好酒店。地理位置优越，交通便利，附近商店也很多。员工超棒，总是乐于助人，提供建议。我们住得很舒服。
工作人员服务很棒，入住的房间也超级好😁，出行也非常方便，出门就有地铁，度过了一次非常愉快的旅行。