酒店回复: Dear Valued Guest,Thank you so much for your wonderful review and for giving us a perfect score! We are truly delighted to hear that you had such a fantastic stay at ibis Chiang Mai Nimman Journeyhub.It’s great to know that our convenient location near Nimman Road, surrounded by restaurants, cafés, and popular attractions, made your trip even more enjoyable. We’re also very happy that you appreciated the cleanliness and thoughtful room design, as well as the comfort of our beds.Your kind words about our friendly and professional front desk team mean a lot to us—they work hard to make every guest feel welcomed. We're also pleased that the complimentary Wi‑Fi made your stay even more convenient.Thank you again for your high praise and for recommending us. We would be thrilled to welcome you back on your next visit to Chiang Mai.Warm regards,Boondarik W.Operations Executiveibis Chiang Mai Nimman Journeyhub

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback with us. We are truly delighted to know that you enjoyed our convenient location and, most importantly, the outstanding service from our team. Your kind words about our front desk colleague and the friendliness of all staff are greatly appreciated and will be shared with the team as encouragement.We also appreciate your honest comments regarding the room size, window availability, and seasonal pricing. December is indeed a peak travel period in Chiang Mai, which can affect room rates. However, your feedback is very valuable to us as it helps us better understand our guests’ expectations.If you have any suggestions on how we could improve your experience or better meet your needs in the future, we would be very happy to hear them. Your input is important to us.We sincerely hope to have the opportunity to welcome you back to ibis Chiang Mai Nimman Journeyhub again and provide you with an even more comfortable stay.Warm regards,Boondarik W.Operations Executive ibis Chiang Mai Nimman Journeyhub

酒店回复: Dear Valued Guest,Thank you very much for your excellent rating and thoughtful feedback! We are delighted to hear that you had a pleasant stay at ibis Chiang Mai Nimman Journeyhub and enjoyed our convenient location, clean rooms, and friendly service.It’s wonderful to know that you appreciated the comfort of our facilities and the quiet atmosphere at the rooftop pool — perfect for a relaxing moment. Your kind words truly encourage our team to continue providing warm hospitality and memorable experiences for all our guests.We look forward to welcoming you back on your next visit to Chiang Mai for another enjoyable and comfortable stay.Warm regards,Boondarik W.Operations Executiveibis Chiang Mai Nimman Journeyhub

酒店回复: Dear Valued Guest,Thank you very much for sharing your feedback and for highlighting our convenient location near Maya and Nimman Market. We are pleased to hear that this aspect added convenience to your stay.However, we are truly sorry for the inconvenience you experienced regarding the cleanliness of your room. The condition of the pillowcases and blanket you described is far below our standards, and we sincerely apologize for the discomfort this caused.Please rest assured that your comments have already been shared with our housekeeping team for immediate review and corrective action. We are reinforcing our room inspection procedures to ensure all linens and bedding are thoroughly checked and replaced before each guest arrival.We would also like to kindly inform you that we were unable to locate your booking in our system. If possible, please provide us with your reservation details so we can further investigate the issue and ensure appropriate follow-up.We deeply appreciate your feedback, as it helps us continuously improve our service. We truly hope you will consider staying with us again so we can deliver a much better experience on your next visit.Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub

酒店回复: 亲爱的娜娜： 非常感谢您给予我们如此精彩的评价！我们很高兴您喜欢干净舒适的客房、我们友好的员工以及靠近玛雅购物中心和宁曼海明路的便利位置。 我们也很高兴得知您喜欢酒店的免费咖啡，并觉得早餐美味可口。您的好评对我们意义重大，我们很高兴您下次来清迈还会选择入住我们酒店。 期待您的再次光临！ 此致， Boondarik W. 运营主管 宜必思清迈宁曼路酒店

酒店回复: Dear Nini2000,Thank you very much for your kind review and for staying with us at ibis Chiang Mai Nimman Journeyhub! We're thrilled to hear that you enjoyed the clean and compact room, our convenient location, the rooftop swimming pool, and the 24-hour coffee service. It’s also wonderful to know that our front desk team made a positive impression — we’ll be sure to share your kind words with them.Regarding your comments about the room size and window — while our rooms are designed to be compact, they are equipped with all the necessary amenities to ensure comfort. The windows are fixed due to the building’s structure, but we have ensured proper ventilation is in place to maintain air quality.Thank you again for your valuable feedback and recommendation. We look forward to welcoming you back on your next trip to Chiang Mai!Warm regards,Boondarik W.Operations Executiveibis Chiang Mai Nimman Journeyhub

酒店回复: Dear Valued Guest,Thanks so much for your fantastic rating and for sharing your experience with us at ibis Chiang Mai Nimman Journeyhub! We’re really happy to hear you enjoyed our complete facilities and found everything clean and comfortable.We appreciate your understanding about the restroom size and are glad it still worked well for you. It’s great to know our location was convenient and peaceful during the night, and close to the business center.Also, a big thanks for your kind words about our front desk team—we’re thrilled they could assist you with courier and laundry services.Looking forward to having you stay with us again soon!Warm regards,Boondarik W.Operations Executiveibis Chiang Mai Nimman Journeyhub

酒店回复: 尊敬的 Khun Pawit， 非常感谢您抽出时间分享您的积极反馈。我们很高兴您觉得宜必思清迈宁曼路枢纽酒店干净舒适，而且位置便利，步行即可轻松抵达宁曼区。 我们的团队致力于为所有宾客提供愉快便捷的住宿体验，很高兴我们达到了您的期望。我们非常感谢您的好评，并希望在您下次前往清迈时再次欢迎您。 如果您下次入住时有任何需要我们帮助的地方，请随时联系我们。 此致， Boondarik W. 运营主管 宜必思清迈宁曼路枢纽酒店