I stayed at the Roadway Inn in Benton Arkansas on Thursday 9/18/25. It was a terrible experience. The front lobby was a mess and reeked of a foul stench along with the hallway leading to my room and my room as well. I went to the front desk and ask the clerk if she had a can of disinfectant spray. Unbelievably she did and now I know why. I sprayed my entire room down. The towels smelled of the same foul stench that the room smelled of. Not clean at all. Very filthy. I’ve stayed at a lot of hotels and motels, but this was by far the worst. When I turned in my room key to the owner at the front desk this morning I told him that the City of Benton in Arkansas health department needs to shut him down. I want a refund on my card please.
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酒店回复: we offer to cancel this person's room 3 times, hope your travels are safe. PR
2.0分
其他
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Disappointed
The room appeared to be clean but there were bugs. They were in the refrigerator, bathtub, on top of the dresser etc. The bed was not very comfortable. The desk person was very pleasant, but we won't stay there again. Just once I wish the pictures they show you when you are looking for a hotel were true to the hotel. We won't stay there again.
3.0分
商务出差
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The building could use some maintenance. The room was clean and it was quiet. There was no shampoo, conditioner, or body wash in the room, only bar soap. No hair dryer or iron. The trash was not emptied the three days I was there. The owner’s son saw me on day two and asked if I had gotten fresh towels (which I hadn’t) and made sure to get me some. Since I was traveling alone, they kept an eye on me which was nice.
5.0分
商务出差
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Stayed for 5 Days/nights
I must admit I was unsure, but I loved it. Very quiet! My room was quite large with a king bed. It had 2 desks, a dinette, fridge, microwave and direct tv. Staff did not bother me. They emptied my trash while I was gone to sessions and touched nothing else. I quite enjoyed not being at a crowded hotel! I will definitely stay here again when I go for sessions next summer!
酒店回复: thanks so much, no refund needed, hope your travels are safe. PR
3.0分
商务出差
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You can tell it is a familiar owned business. They had a new credit card system that b was not working. He did get it fixed later in the evenong. My room was very clean. The air worked great. The bed was good and the shower had hot water. It has not been updated in a while. I wished that it least had coffee in the morning. The gentleman was very polite and helpful. We were here doing a flea market.
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酒店回复: thanks so much...hope your travels are safe and we will be adding free breakfast soon, but YALL DONT NEED A DEPOSITE HERE.
5.0分
商务出差
Staff was very friendly and helpful . Property was a little outdated, but it was clean and well kept..
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酒店回复: WOW,thanks so much for the feedback,hope your travels are safe. PR
5.0分
其他
It's a good budget hotel that is in a good location with clean rooms.
1.0分
商务出差
Very run down and had roaches crawling on the wall, very mudty moldy smells.
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酒店回复: we offer refunds before you check inn, and after you see the room, and we have no deposit and the best rates, HOPE YOUR TRAVELS ARE SAFE. PR
这位先生受到了非常热情的欢迎
好的
I stayed at the Roadway Inn in Benton Arkansas on Thursday 9/18/25. It was a terrible experience. The front lobby was a mess and reeked of a foul stench along with the hallway leading to my room and my room as well. I went to the front desk and ask the clerk if she had a can of disinfectant spray. Unbelievably she did and now I know why. I sprayed my entire room down. The towels smelled of the same foul stench that the room smelled of. Not clean at all. Very filthy. I’ve stayed at a lot of hotels and motels, but this was by far the worst. When I turned in my room key to the owner at the front desk this morning I told him that the City of Benton in Arkansas health department needs to shut him down. I want a refund on my card please.
Disappointed
The room appeared to be clean but there were bugs. They were in the refrigerator, bathtub, on top of the dresser etc. The bed was not very comfortable. The desk person was very pleasant, but we won't stay there again. Just once I wish the pictures they show you when you are looking for a hotel were true to the hotel. We won't stay there again.
The building could use some maintenance. The room was clean and it was quiet. There was no shampoo, conditioner, or body wash in the room, only bar soap. No hair dryer or iron. The trash was not emptied the three days I was there. The owner’s son saw me on day two and asked if I had gotten fresh towels (which I hadn’t) and made sure to get me some. Since I was traveling alone, they kept an eye on me which was nice.
Stayed for 5 Days/nights
I must admit I was unsure, but I loved it. Very quiet! My room was quite large with a king bed. It had 2 desks, a dinette, fridge, microwave and direct tv. Staff did not bother me. They emptied my trash while I was gone to sessions and touched nothing else. I quite enjoyed not being at a crowded hotel! I will definitely stay here again when I go for sessions next summer!
You can tell it is a familiar owned business. They had a new credit card system that b was not working. He did get it fixed later in the evenong. My room was very clean. The air worked great. The bed was good and the shower had hot water. It has not been updated in a while. I wished that it least had coffee in the morning. The gentleman was very polite and helpful. We were here doing a flea market.
Staff was very friendly and helpful . Property was a little outdated, but it was clean and well kept..
It's a good budget hotel that is in a good location with clean rooms.
Very run down and had roaches crawling on the wall, very mudty moldy smells.