The front desk staff was wonderful. Check-in was smooth, the room was clean, and we didn't have any issues until we got back to the room on the second day. Our AC went out, no idea why, the front desk staff was amazing and allowed us to move rooms but it was so late that it wasn't ideal. Not the staff's fault but the hotel could use some love. We found lights that didn't work in the second room. And some of the USB plugs in both rooms didn't work.
4.0分
家庭亲子
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Check in was easy and informative. Pool water was green, so we didnt swim. Room was nice and clean. Breakfast was good, but server had a hard time keeping up with the coffee for the crowd.
2.0分
情侣出游
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A pool was advertised. The door to the pool room was locked. And the water in the pool looked green.
The complementary breakfast was the worst oatmeal I’ve ever seen and you could not even get it off the spoon
3.0分
其他
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booked two queen beds but was told there were none available when we arrived. If there were none, I would have expected a phone call to let me know. Also, only one washcloth in the room
1.0分
其他
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We were in our room for about fifteen minutes and a women walked in our room unannounced. Said oops my bad and left. Management didnt seem to care when we checked out. They said someone would reach out. No one did
3.0分
其他
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July 4th weekend
First off, I’ll offer a little grace since our stay was Saturday July 5th and I’m sure the week was busy with the Holiday. The hotel seemed to be understaffed and employees overworked.
After check in, we arrived in our room and I immediately noticed the the bed looked rumpled and I could see that the sheet was untucked this prompted my investigation on the sheets. The pillows were rumpled and when I pulled back the top sheet there was food crumbs and hair. I requested new bedding and Krystal at the desk promptly made it right. The A/C in our room needed maintenance. It took until 2 am to get the temp down to 73° it felt humid and it smelled for ****.
Overall the beds were comfortable and the hotel itself is in good shape. We had an early start the next morning so we didn’t have breakfast but the dining area looked clean. There’s not a lot of options for hotels in the area and the others were all booked.
In a pinch, I’d stay there again .
4.0分
其他
Breakfast, when measured by usual Holiday Inn standards, was a little off.
3.0分
其他
Holiday inn
1st room wasnt cleaned and bed wasnt made and there was trash in all bins. Didnt get amything for my troubles even a sorry.
1.0分
其他
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Walked in and the entry light didnt work. The usb charging port by the bed did not work. Flushed the toilet and was filling really slow. Looked in tank and it was growing things inside. The sink drained really slow. Breakfast was until went at 8 to get food and thsy were out of most of it. Went back at 830 and nothing had been refilled.
使满意。
The front desk staff was wonderful. Check-in was smooth, the room was clean, and we didn't have any issues until we got back to the room on the second day. Our AC went out, no idea why, the front desk staff was amazing and allowed us to move rooms but it was so late that it wasn't ideal. Not the staff's fault but the hotel could use some love. We found lights that didn't work in the second room. And some of the USB plugs in both rooms didn't work.
Check in was easy and informative. Pool water was green, so we didnt swim. Room was nice and clean. Breakfast was good, but server had a hard time keeping up with the coffee for the crowd.
A pool was advertised. The door to the pool room was locked. And the water in the pool looked green.
The complementary breakfast was the worst oatmeal I’ve ever seen and you could not even get it off the spoon
booked two queen beds but was told there were none available when we arrived. If there were none, I would have expected a phone call to let me know. Also, only one washcloth in the room
We were in our room for about fifteen minutes and a women walked in our room unannounced. Said oops my bad and left. Management didnt seem to care when we checked out. They said someone would reach out. No one did
July 4th weekend
First off, I’ll offer a little grace since our stay was Saturday July 5th and I’m sure the week was busy with the Holiday. The hotel seemed to be understaffed and employees overworked.
After check in, we arrived in our room and I immediately noticed the the bed looked rumpled and I could see that the sheet was untucked this prompted my investigation on the sheets. The pillows were rumpled and when I pulled back the top sheet there was food crumbs and hair. I requested new bedding and Krystal at the desk promptly made it right. The A/C in our room needed maintenance. It took until 2 am to get the temp down to 73° it felt humid and it smelled for ****.
Overall the beds were comfortable and the hotel itself is in good shape. We had an early start the next morning so we didn’t have breakfast but the dining area looked clean. There’s not a lot of options for hotels in the area and the others were all booked.
In a pinch, I’d stay there again .
Breakfast, when measured by usual Holiday Inn standards, was a little off.
Holiday inn
1st room wasnt cleaned and bed wasnt made and there was trash in all bins. Didnt get amything for my troubles even a sorry.
Walked in and the entry light didnt work. The usb charging port by the bed did not work. Flushed the toilet and was filling really slow. Looked in tank and it was growing things inside. The sink drained really slow. Breakfast was until went at 8 to get food and thsy were out of most of it. Went back at 830 and nothing had been refilled.