酒店回复: Thank you for your feedback and for sharing your experience with us.We’re glad to hear you appreciated the spacious room and the two-room setup, but we’re sorry that other aspects did not fully meet your expectations. Our breakfast selection is generally well-rated by guests, but we understand that during a longer stay, more variety would have been appreciated.Regarding the pools, their dimensions are listed accurately (the resort pool has a depth of 1.5 m), though photos can sometimes give a different visual impression. As for the star classification, it follows Romanian tourism standards, which can indeed differ from those in other countries.Your comments help us identify areas for improvement, and we hope you’ll give us the chance to offer you a better experience in the future.
3.0分
朋友出游
原文
翻译提供方:Google
酒店的战略位置,结构稍显过时,早餐一般,工作人员非常冷且不友好
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酒店回复: Grazie per aver condiviso la tua esperienza con noi. Siamo lieti di sapere che hai trovato la posizione dell'hotel strategica per i tuoi bisogni.Ci dispiace, però, apprendere che la struttura potrebbe sembrare datata e che la colazione non abbia pienamente soddisfatto le tue aspettative. Il tuo feedback è prezioso per noi e sarà sicuramente preso in considerazione per migliorare i nostri servizi.Ci rammarichiamo anche per il fatto che il personale non abbia trasmesso la calda accoglienza che ci teniamo a offrire. Prendiamo sul serio le tue osservazioni e faremo del nostro meglio per garantire che ogni ospite si senta genuinamente benvenuto durante il suo soggiorno.Speriamo di poterti ospitare nuovamente in futuro e di avere l'opportunità di superare le tue aspettative.Cordiali saluti,
4.0分
商务出差
原文
翻译提供方:Google
安静的区域。
你可以在餐厅吃得很好
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酒店回复: Thank you dear Pieter for your review and appreciation and we are looking forward to welcoming you with the next occasion .
1.0分
商务出差
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I am sorry to say that this beautifull place has a terrible staff, I went there with my company an forgot in my room 2 pairs of shoes in a dresser. Both pairs were in a bag and when I called the hotel 2 days after I checked out( because I unpacked only 2 days after I forgot about the shoes) and told them my problem, they said that they found only one pair of shoes. Of corse, the shoes that were found were not as new, pretty or expensive as the shoes they did not found. I called the manager but he seemed like he did not care, as if this situation was normal. Shame on you guys, we wonder why Romania is avoided by many, well, you guys seem to prove them right. Very very dissapointed!
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酒店回复: Dear guests, Unfortunately, the second pair of sneakers was not found. All lost items in our locations that were found were shipped to the owners. It is possible that the sneakers you are talking about may have been lost elsewhere. Until now, we have not had clients who have not recovered their forgotten things in our locations.
这家酒店住一两晚还不错。
我们在Conacul & Ambient酒店住了五天,对千篇一律的早餐感到厌倦。
房间很漂亮,宽敞,而且有两个房间,很棒。
除此之外,它没什么特别的……泳池比照片上看起来小得多。
罗马尼亚的五星级酒店根本比不上德国的😉。
酒店的战略位置,结构稍显过时,早餐一般,工作人员非常冷且不友好
安静的区域。
你可以在餐厅吃得很好
I am sorry to say that this beautifull place has a terrible staff, I went there with my company an forgot in my room 2 pairs of shoes in a dresser. Both pairs were in a bag and when I called the hotel 2 days after I checked out( because I unpacked only 2 days after I forgot about the shoes) and told them my problem, they said that they found only one pair of shoes. Of corse, the shoes that were found were not as new, pretty or expensive as the shoes they did not found. I called the manager but he seemed like he did not care, as if this situation was normal. Shame on you guys, we wonder why Romania is avoided by many, well, you guys seem to prove them right. Very very dissapointed!