Staff were amazing every day I was there. Valet guys were awesome. Room clean and comfortable. I have been to Asheville three times and every time I have stayed at the Cambria.! Highly recommend!
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Daniel Campbell Assistant General Manager, Cambria Downtown Asheville
4.0分
其他
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Clean and comfortable room, friendly staff, and great location with lots of dining options in walking distance. As someone traveling for leisure, I would have liked to have more tv options than just the local stations, but overall a great experience.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Daniel Campbell Assistant General Manager, Cambria Downtown Asheville
4.0分
其他
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The room was spotless, very tidy, the staff was very nice! My biggest complaint is the AC unit in the room was SO loud, it kept waking us up every time it would switch on. It sounded like a jet was about to take off in our room.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Daniel Campbell Assistant General Manager Cambria Hotel Downtown
3.0分
其他
The young man helping guests unload cars was less than helpful. He pushed a luggage cart toward us that had to be stopped from running into us.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Daniel Campbell Assistant General Manager Cambria Hotel Downtown
5.0分
其他
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Great location! Wonderful hotel. The staff were great! They were very accommodating as we had to change rooms due to an elderly person who could not step over a bathtub, we were very appreciative for that.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Daniel Campbell Assistant General Manager, Cambria Downtown Asheville
4.0分
其他
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The staff were very courteous and helpful. The room was comfortable and clean. The car retrieval by the valet attendants was fast but I would have preferred a self park option
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Daniel Campbell Assistant General Manager, Cambria Downtown Asheville
4.0分
其他
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Wonderful room but housekeeping comes “every other day”. Great downtown location. I asked for a sewing kit and finally young woman at the desk gave me one. The first person I asked suggested I buy one. Other than these things I really loved the hotel, great room and views and downtown location.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Daniel Campbell Assistant General Manager, Cambria Downtown Asheville
5.0分
家庭亲子
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We were greeted by Tim and Braden at the front desk and made us feel right at home. Our room was clean and had everything we needed.
The parking valet team was excellent, and the parking link had work amazing well, our car was always waiting for us.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Daniel Campbell Assistant General Manager, Cambria Downtown Asheville
5.0分
其他
The location, cleanliness and staff make this the place I stay when I visit Asheville. It’s a great value.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Daniel Campbell Assistant General Manager, Cambria Downtown Asheville
服务很棒，员工都很友好，总是面带微笑。酒店位置也很好，基本上所有著名的餐厅和咖啡馆都可以步行到达。著名的比特摩尔庄园也只有10分钟车程，非常近。强烈推荐，下次一定会再来。
Staff were amazing every day I was there. Valet guys were awesome. Room clean and comfortable. I have been to Asheville three times and every time I have stayed at the Cambria.! Highly recommend!
Clean and comfortable room, friendly staff, and great location with lots of dining options in walking distance. As someone traveling for leisure, I would have liked to have more tv options than just the local stations, but overall a great experience.
The room was spotless, very tidy, the staff was very nice! My biggest complaint is the AC unit in the room was SO loud, it kept waking us up every time it would switch on. It sounded like a jet was about to take off in our room.
The young man helping guests unload cars was less than helpful. He pushed a luggage cart toward us that had to be stopped from running into us.
Great location! Wonderful hotel. The staff were great! They were very accommodating as we had to change rooms due to an elderly person who could not step over a bathtub, we were very appreciative for that.
The staff were very courteous and helpful. The room was comfortable and clean. The car retrieval by the valet attendants was fast but I would have preferred a self park option
Wonderful room but housekeeping comes “every other day”. Great downtown location. I asked for a sewing kit and finally young woman at the desk gave me one. The first person I asked suggested I buy one. Other than these things I really loved the hotel, great room and views and downtown location.
We were greeted by Tim and Braden at the front desk and made us feel right at home. Our room was clean and had everything we needed.
The parking valet team was excellent, and the parking link had work amazing well, our car was always waiting for us.
The location, cleanliness and staff make this the place I stay when I visit Asheville. It’s a great value.