Hotel was clean, room was good, night desk clerk was crabby, treating me suspicious because I didn't know the license plate number. I thought that was unnecessary. I thought it was overpriced considering other places I've stayed for much less. Breakfast options weren't very good. I would have appreciated some cheese or salsa for eggs and bagels were stale. Room was clean but nothing fancy. Again for the price I kind of expected nicer. On the plus side, they did offer yogurt, which is always thoughtful for a lighter option. I would stay again but not for that price
3.0分
商务出差
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Property is immaculately clean on the inside. The cleaning staff are a total delight warm, friendly, and responsive. On the other hand, checking in and checking out the gentleman behind the counter, dressed unprofessionally and seemed to be more interested in surfing the Internet on his phone then engaging in any meaningful way. At one point, he sat down while I was working on my reservation surfing on his phone and left me waiting until he was finished.. on two different occasions. I caught a glimpse of his phone and it certainly had nothing to do with his responsibilities. He seemed to care less about his job then one could imagine.. I ran into him again at checkout, but he seemed totally disinterested. Once more in any opportunity he had was glued to his phone. I needed a room for another night and decided to go elsewhere.
5.0分
其他
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Overall facility was very nice and still looked new. Our bathroom though had floor tiles with cracks and major missing grout issues. Front desk staff was extremely friendly and helpful at check-in! Parking was plentiful and close.
Was really disappointed with breakfast. Minimal hot choices and slim amounts of others. The institutional pre-cooked eggs, potatoes, and sausage patties were barely warm and looked like they were just dumped out of the bag they were shipped from the supplier in. I realize and appreciate it's free, and we travel a lot eating probably the same type of food, but in this situation it was so poorly presented and maintained. Perhaps the maintenance man was tasked with food responsibilities that morning? (no insult intended to the maintenance man). Other than that, and we didn't stay there for the free breakfast, we'd stay there again. And of course the hotels closeness to "The Big Texan Steakhouse" can't be overlooked!
房间相当干净，设施齐全。（不过马桶清洁得不够彻底。）多个枕头很柔软，非常感谢。可惜的是，停车场里一直有个派对，持续了一整晚，汽车音响震耳欲聋，服务员也跟着一起唱歌。我把车挪开了，因为后面感觉不安全。工作人员似乎都精疲力竭，冷漠无情，麻木不仁。我亲眼目睹工作人员在早餐吧台插队，抢在客人前面。后来，我找不到前台办理退房手续，才发现他就是那个在大堂“狼吞虎咽”的人。他几乎懒得从盛宴中抬起头来——只是咕哝了一声，“把你所有房间的钥匙都给我”。非常不专业。*早餐吧台的服务员和夜班经理似乎都玩忽职守。隔壁停大型卡车的泥土停车场需要铺好。*值得一提的是，万圣节主题和电影最受欢迎！
我们预订了一间行动不便客房，确认后却没有入住，行动非常困难。问他们怎么安排，他们只是耸耸肩。我们发现拉昆塔酒店不适合残疾人入住。某些州的房间在二楼。紧急情况下无法使用电梯，所以根本没法逃生。问他们怎么安排，他们回答说“我不知道，算了”。现在正在寻找新酒店
我们是万豪金卡会员，过去三年来曾多次入住这家酒店。在这次入住之前，前台的服务一直非常出色。每次都是同一个人为我们服务，直到这次入住。我丈夫提出的合理要求，酒店却拒绝了，而且没有任何理由或可行的方案。我们决定在阿马里洛寻找另一家能够满足我们旅行需求的酒店。
很棒的一晚住宿。我们有两个小孩。我们给宝宝准备了一张旅行婴儿床。我们订的是一张特大床，带一张沙发，孩子们睡前有地方玩耍。
工作人员乐于助人，态度友好。房间干净舒适。停车场停车非常安全。这是我们第二次入住这里了。
没有意见
好的
Hotel was clean, room was good, night desk clerk was crabby, treating me suspicious because I didn't know the license plate number. I thought that was unnecessary. I thought it was overpriced considering other places I've stayed for much less. Breakfast options weren't very good. I would have appreciated some cheese or salsa for eggs and bagels were stale. Room was clean but nothing fancy. Again for the price I kind of expected nicer. On the plus side, they did offer yogurt, which is always thoughtful for a lighter option. I would stay again but not for that price
Property is immaculately clean on the inside. The cleaning staff are a total delight warm, friendly, and responsive. On the other hand, checking in and checking out the gentleman behind the counter, dressed unprofessionally and seemed to be more interested in surfing the Internet on his phone then engaging in any meaningful way. At one point, he sat down while I was working on my reservation surfing on his phone and left me waiting until he was finished.. on two different occasions. I caught a glimpse of his phone and it certainly had nothing to do with his responsibilities. He seemed to care less about his job then one could imagine.. I ran into him again at checkout, but he seemed totally disinterested. Once more in any opportunity he had was glued to his phone. I needed a room for another night and decided to go elsewhere.
Overall facility was very nice and still looked new. Our bathroom though had floor tiles with cracks and major missing grout issues. Front desk staff was extremely friendly and helpful at check-in! Parking was plentiful and close.
Was really disappointed with breakfast. Minimal hot choices and slim amounts of others. The institutional pre-cooked eggs, potatoes, and sausage patties were barely warm and looked like they were just dumped out of the bag they were shipped from the supplier in. I realize and appreciate it's free, and we travel a lot eating probably the same type of food, but in this situation it was so poorly presented and maintained. Perhaps the maintenance man was tasked with food responsibilities that morning? (no insult intended to the maintenance man). Other than that, and we didn't stay there for the free breakfast, we'd stay there again. And of course the hotels closeness to "The Big Texan Steakhouse" can't be overlooked!