酒店回复: Dear Guest,Thank you for your feedback. I'm sorry to hear about the issues you encountered with the room. Your concerns about the smoke smell, door alignment, missing bedspread, and cleanliness are important to us. We'll address these issues with our team to improve future experiences. We appreciate you bringing this to our attention.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Guest,Thank you for your feedback! If there's anything we can do to improve your experience, please let us know.Sincerely, Hotel Manager
5.0分
商务出差
The parking areas was safe and there was food and shopping businesses close to the motel
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you felt the parking area was safe and appreciated the nearby food and shopping options.Sincerely, Hotel Manager
5.0分
家庭亲子
Nice stay and very sweet and respectful room service staffs and staff at front desk very friendly and nice
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酒店回复: It was a pleasure to have you stay with us and we look forward to seeing you soon
1.0分
其他
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Drugs,bed bugs, and roaches
This is the most disgusting place I have ever encountered. *****, dirt, bed bugs, and roaches..refused refund because they said since housekeeping didn't find it..housekeeping obviously didn't find the dirt, hairs, and roaches everywhere either. We we in the room less than minutes. This is not a safe place to stay. Didn't get pics of everything just wanted to get out fast.
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酒店回复: Dear Guest,We are deeply sorry to hear about your experience. The issues you’ve described — including cleanliness concerns and the presence of pests — are completely unacceptable and not reflective of the standards we aim to uphold. Your safety and comfort are extremely important to us, and we regret that we did not meet those expectations during your visit.We understand your frustration regarding the refund and how the situation was handled. We take all reports of this nature very seriously and have forwarded your comments to our management and housekeeping teams for immediate investigation.Sincerely, Hotel Manager
1.0分
商务出差
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Terrible , the roaches were so bad and it was so dirty we left immediately. Unfortunately ******* would not refund our money for the two rooms for multiple days .
Do not stay here
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酒店回复: The guest stayed for 8 days. There were no complaints given to Front desk or Managment.
5.0分
其他
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Shocked
We normally stay away from motel 6 of similar hotel’s but it was all available. This location was clean by a bunch of rift raft hanging out in the parking lot. Definitely shocked us with how clean it was and friendly staff. we ended up
Staying two night instead of the one night. If they would put coffee pots in the room that would be great.
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酒店回复: Dear Guest,Thank you for your review! We’re glad we exceeded your expectations with cleanliness and friendly staff, and that you extended your stay. We appreciate your suggestion about in-room coffee pots and will keep it in mind for future improvements.Sincerely, Hotel Manager
2.0分
其他
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Check in took forever. Communication was poor. The tv in the room didn’t work. They sent someone to fix it twice. The third time they reluctantly gave me a different room but the AC was weak in that room. Ice machine didn’t work. Rooms were clean but that’s the only good thing.
5.0分
其他
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Hotel heaven
My bed was comfy, my room was clean and the pool was refreshing. We stay here everytime we come to town and will continue to do so.
Its quiet at night and safe to walk around.
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酒店回复: Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you find the bed comfortable, the room clean, and the pool refreshing. It's great to know you choose to stay with us every time you're in town, and that you feel safe and enjoy the quiet at night. We look forward to welcoming you back again and again!Sincerely, Hotel Manager
这家酒店的房间和这里广告上展示的完全不一样。实际的房间根本没有那么好。而且，这家汽车旅馆现在成了当地毒贩周末使用的三家旅馆之一。酒店里根本不干净。早餐和Lobby区域跟这里的照片比起来简直就是个笑话。能告诉我，这房间到底哪里和广告上展示的房间相似了？
灾难
无烟房有烟味。门挂在门框上。没有床罩。枕头太小，需要清洁
好的
The parking areas was safe and there was food and shopping businesses close to the motel
Nice stay and very sweet and respectful room service staffs and staff at front desk very friendly and nice
Drugs,bed bugs, and roaches
This is the most disgusting place I have ever encountered. *****, dirt, bed bugs, and roaches..refused refund because they said since housekeeping didn't find it..housekeeping obviously didn't find the dirt, hairs, and roaches everywhere either. We we in the room less than minutes. This is not a safe place to stay. Didn't get pics of everything just wanted to get out fast.
Terrible , the roaches were so bad and it was so dirty we left immediately. Unfortunately ******* would not refund our money for the two rooms for multiple days .
Do not stay here
Shocked
We normally stay away from motel 6 of similar hotel’s but it was all available. This location was clean by a bunch of rift raft hanging out in the parking lot. Definitely shocked us with how clean it was and friendly staff. we ended up
Staying two night instead of the one night. If they would put coffee pots in the room that would be great.
Check in took forever. Communication was poor. The tv in the room didn’t work. They sent someone to fix it twice. The third time they reluctantly gave me a different room but the AC was weak in that room. Ice machine didn’t work. Rooms were clean but that’s the only good thing.
Hotel heaven
My bed was comfy, my room was clean and the pool was refreshing. We stay here everytime we come to town and will continue to do so.
Its quiet at night and safe to walk around.