酒店回复: Dear Guest,Thank you for sharing your experience. We are truly sorry to hear about the unfortunate incident during your stay. Guest safety is our top priority, and we regret this occurred. Your feedback has been shared with our management team to improve security measures immediately.Sincerely,Hotel Manager
5.0分
其他
原文
翻译提供方：Google
非
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酒店回复: Dear Guest,Thank you for sharing your wonderful experience. We are delighted you enjoyed your stay and appreciated the comfort and service provided. Your kind words motivate our team to continue delivering memorable experiences. We look forward to welcoming you back soon for another exceptional visit.Sincerely,Hotel Manager
1.0分
其他
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Room was not clean. Walk barefoot and have completely dirty black on bottom of feet. Sheets had stains. No heat. Told office at 8am first morning and no one ever fixed it or offered us a different room. Bugs everywhere. People sleeping in cars in parking lot setting car alarms off. Absolutely no water pressure. Phone did not work.
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酒店回复: Dear Guest,We sincerely apologize for the issues you experienced during your stay. Cleanliness, comfort, and safety are our top priorities, and it is clear we fell short. Your detailed feedback will help us address these concerns and make improvements to ensure a better experience for all future guests.Sincerely,Hotel Manager
5.0分
其他
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For one night on a budget, this exceeded our expectations. Room was clean and had all we needed, a little worn in places but for the price we were happy. Staff were great. Would use again.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are delighted your stay exceeded expectations, and that you found the room clean and well-equipped. We appreciate your compliments about our staff and look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Manager
3.0分
其他
TV kinda ******, fridge made a knocking noice so we had to unplug it, a/c was very loud, had no toiletries or coffee maker but bed was comfortable
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad you found the bed comfortable but apologize for the issues with the TV, fridge, air conditioning, and missing amenities. Your comments help us improve, and we will address these concerns to provide a better experience for future guests.Sincerely,Hotel Manager
4.0分
家庭亲子
The Motel grounds and room was very clean. The staff were polite and helpful. Overall I was pleased with my accommodation choice. I would stay there again.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad to hear you found the motel and your room very clean, and that our staff were polite and helpful. Your kind words are appreciated, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager
1.0分
其他
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When we got there the first thing we saw was roaches scattering when we turned the light on. We took pictures and immediately went to the front and checked out. There were holes on the comforter from cigarette burns. Burn marks on the chair. I wouldn’t recommend this hotel at all. I’m so glad we noticed this right away. I wouldn’t want my family sleeping in those conditions.
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酒店回复: Dear Guest,Thank you for your review. We appreciate you sharing your experience and sincerely apologize for the inconvenience you faced. We take your concerns about cleanliness and room condition seriously and will address them promptly to ensure a more comfortable and pleasant stay for all future guests.Sincerely,Hotel Manager
5.0分
其他
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Check in/out was quick and easy. The room was clean just in need of some repair. Ceiling around bathroom light had paint peeling off. Bathroom door hits the toilet when you open/close it.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the easy check-in/out and clean room. We appreciate your comments about the bathroom and will address the maintenance issues promptly.Sincerely, Hotel Manager
3.0分
商务出差
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Could be much cleaner. Stayed for 5 nights and they never mopped the floors. The comforters could use a good cleaning as well. The granite counter top was broken in multiple places and poorly glurd back together.
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酒店回复: Dear Guest,Thank you for sharing your thoughts about your recent stay. We are glad you chose our hotel and appreciate your detailed feedback. We regret the cleanliness and maintenance concerns you experienced and will address them promptly to improve the overall comfort and quality for future guests.Sincerely,Hotel Manager
1.0分
商务出差
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scokets in the room didnt work sheets on bed had stains heat wouldn't come on
people smoking in breeze way and talking all night long i was charged 78.00 for room tv didn't work i only stayed 1 night i checked out my refund was 68.00 i havent received
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced, including issues with room amenities, cleanliness, and noise. Your comments are being reviewed with our team to address these concerns and ensure better guest satisfaction in the future.Sincerely,Hotel Manager
在停车场，他们砸碎了我的车窗，偷走了我所有的东西。我觉得那里很危险，应该加强安保。
非
Room was not clean. Walk barefoot and have completely dirty black on bottom of feet. Sheets had stains. No heat. Told office at 8am first morning and no one ever fixed it or offered us a different room. Bugs everywhere. People sleeping in cars in parking lot setting car alarms off. Absolutely no water pressure. Phone did not work.
For one night on a budget, this exceeded our expectations. Room was clean and had all we needed, a little worn in places but for the price we were happy. Staff were great. Would use again.
TV kinda ******, fridge made a knocking noice so we had to unplug it, a/c was very loud, had no toiletries or coffee maker but bed was comfortable
The Motel grounds and room was very clean. The staff were polite and helpful. Overall I was pleased with my accommodation choice. I would stay there again.
When we got there the first thing we saw was roaches scattering when we turned the light on. We took pictures and immediately went to the front and checked out. There were holes on the comforter from cigarette burns. Burn marks on the chair. I wouldn’t recommend this hotel at all. I’m so glad we noticed this right away. I wouldn’t want my family sleeping in those conditions.
Check in/out was quick and easy. The room was clean just in need of some repair. Ceiling around bathroom light had paint peeling off. Bathroom door hits the toilet when you open/close it.
Could be much cleaner. Stayed for 5 nights and they never mopped the floors. The comforters could use a good cleaning as well. The granite counter top was broken in multiple places and poorly glurd back together.
scokets in the room didnt work sheets on bed had stains heat wouldn't come on
people smoking in breeze way and talking all night long i was charged 78.00 for room tv didn't work i only stayed 1 night i checked out my refund was 68.00 i havent received