We wanted an unforgettable once in a lifetime beachfront condo for a severely handicapped man and his mom and caretaker. We paid $550/night for what could have been and should have a lovely experience but the apartment was in serious disrepair. Walls were cracked and chipped, patio furniture was broken, kitchen cabinets were cracked and falling apart, formica was broken, doors were corroded, lights were out, and much more. It is also a party location so if you are looking for peace and serenity, there is none to be had because disco music is allowed to be played to all hours of the night. If you don't ask for cleaning services (and you are entitled to it every 3 days for an extended stay), they don't offer. The washer dryer worked well. The kitchen was sparse but they were kind enough to add items that we needed. The worst of it was that we were assured wheelchair accessability but there are 6 steps up to the landing of the elevator. So basically, our 32 year old man was stuck in the apartment. The fridge worked on and off and often it was not chilling the food so our food spoiled prematurely. The office is almost always closed with only a number to call for any concerns. I will say that Shai, who is in charge was delightful and helpful as was Edward, the handiman. But the other guy that was in the office was rude and short tempered. The location, however, can't be beat. So if that is all that matters to you. then go for it. I wouldn't go back there. For the price we paid....
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Exactly like the pictures online - A Brand new hotel on the beach, pool, great breakfast- and the most wonderful staff- really can’t say enough about each one of them. They truly go above and beyond to make your stay truly special. Nevo Katzav The manager was truly wonderful!
We wanted an unforgettable once in a lifetime beachfront condo for a severely handicapped man and his mom and caretaker. We paid $550/night for what could have been and should have a lovely experience but the apartment was in serious disrepair. Walls were cracked and chipped, patio furniture was broken, kitchen cabinets were cracked and falling apart, formica was broken, doors were corroded, lights were out, and much more. It is also a party location so if you are looking for peace and serenity, there is none to be had because disco music is allowed to be played to all hours of the night. If you don't ask for cleaning services (and you are entitled to it every 3 days for an extended stay), they don't offer. The washer dryer worked well. The kitchen was sparse but they were kind enough to add items that we needed. The worst of it was that we were assured wheelchair accessability but there are 6 steps up to the landing of the elevator. So basically, our 32 year old man was stuck in the apartment. The fridge worked on and off and often it was not chilling the food so our food spoiled prematurely. The office is almost always closed with only a number to call for any concerns. I will say that Shai, who is in charge was delightful and helpful as was Edward, the handiman. But the other guy that was in the office was rude and short tempered. The location, however, can't be beat. So if that is all that matters to you. then go for it. I wouldn't go back there. For the price we paid....
Exactly like the pictures online - A Brand new hotel on the beach, pool, great breakfast- and the most wonderful staff- really can’t say enough about each one of them. They truly go above and beyond to make your stay truly special. Nevo Katzav The manager was truly wonderful!