No towels in pool area, pool was also very cold. Bandaids sitting by the hot tub. Breakfast was meh, no eggs (hard boiled or scrambled) hard biscuits with gravy, out of waffle batter, worker went to make more, never was back by the time we were done (15-20 minutes)
展开
酒店回复: Thank you for your feedback. We're sorry to hear about your experience with the pool area and breakfast. This isn’t the standard we aim to provide, and we truly appreciate you bringing these issues to our attention. We'll be following up with our team to ensure these areas are addressed and improved. We hope you'll consider giving us another chance in the future for a better stay.
2.0分
商务出差
The beds were uncomfortable. The room had a damp smell to it. The breakfast was less than desirable.
展开
酒店回复: Thank you for your feedback. I'm sorry to hear that your stay did not meet expectations. We take comments like yours seriously and will be looking into the issues you mentioned regarding the beds, room condition, and breakfast. Your experience is not what we aim to provide, and we appreciate you bringing this to our attention so we can improve.
5.0分
其他
展开
I had the room with the fireplace. Very nice room and very clean. Only thing to be aware of is that this room is on the second floor and there is no elevator. Happy with my stay and would stay there again.
展开
酒店回复: Thank you for your thoughtful review! We're so glad to hear you enjoyed the room with the fireplace and found it clean and comfortable. It’s great to know you were happy with your stay and would return — that means a lot to us!We look forward to welcoming you back on your next visit!
1.0分
商务出差
展开
The overnight staff gave keys to my room to strangers and I woke up at one am to at least 2 guys breaking into my room. It was terrifying and the woman I called at the front desk was unapologetic. Needless to say I didn’t get any sleep that night. Coming from a female traveling alone, beware of this hotel…
展开
酒店回复: Thank you for your feedback. As explained, the guests were given the correct room number and key by the front desk, which was for the room next to yours. They mistakenly attempted to enter the wrong room, and the front desk personnel did apologize at the time on behalf of the guests for the confusion. We understand how unsettling the situation may have felt and regret any distress caused. Guest safety remains a top priority, and we are reviewing the incident to help avoid similar situations in the future.
3.0分
其他
No elevators
Breakfast lacking,not told no elevator. No rooms on first floor. I’m 81. Tough start to stay carry luggage up.
展开
酒店回复: Thank you for your feedback, and we sincerely apologize for the inconvenience. We understand how difficult it must have been, especially at 81, to carry luggage upstairs without prior notice about the lack of an elevator or first-floor availability. We recommend calling the hotel ahead of time for special requests, and we'll work on improving communication to better support our guests.
5.0分
其他
The staff were great. The rooms were clean as well the rest of the hotel. Will be staying again
5.0分
其他
It was a little dirty but they are gonna be remodeling. Understandable. Toilets were too low. My only complaint!
1.0分
其他
展开
Grass wasn’t cut and weeds were overgrown - food was bad - place was dirty - two cars were busted up and abandoned in lot - glass on ground outside
They need to really just put in some sweat equity before I stay there again
4.0分
其他
Decent but not a good value.
This was an average to above average lodging. Not even close to the $250 overnight charge. Not a good value.
好的
No towels in pool area, pool was also very cold. Bandaids sitting by the hot tub. Breakfast was meh, no eggs (hard boiled or scrambled) hard biscuits with gravy, out of waffle batter, worker went to make more, never was back by the time we were done (15-20 minutes)
The beds were uncomfortable. The room had a damp smell to it. The breakfast was less than desirable.
I had the room with the fireplace. Very nice room and very clean. Only thing to be aware of is that this room is on the second floor and there is no elevator. Happy with my stay and would stay there again.
The overnight staff gave keys to my room to strangers and I woke up at one am to at least 2 guys breaking into my room. It was terrifying and the woman I called at the front desk was unapologetic. Needless to say I didn’t get any sleep that night. Coming from a female traveling alone, beware of this hotel…
No elevators
Breakfast lacking,not told no elevator. No rooms on first floor. I’m 81. Tough start to stay carry luggage up.
The staff were great. The rooms were clean as well the rest of the hotel. Will be staying again
It was a little dirty but they are gonna be remodeling. Understandable. Toilets were too low. My only complaint!
Grass wasn’t cut and weeds were overgrown - food was bad - place was dirty - two cars were busted up and abandoned in lot - glass on ground outside
They need to really just put in some sweat equity before I stay there again
Decent but not a good value.
This was an average to above average lodging. Not even close to the $250 overnight charge. Not a good value.