This place has to be the worst hotel I stayed in, that I can remember, only one person on front desk it took 10 to 15 minutes per room to check in and there was at least 12 people in line , rooms were dirty , the floors, the curtains full of stains, bugs everywhere, (the cleaning lady said don’t worry is only bugs), the water out of the shower had a funny smell, the building is old an no maintenance, my granddaughter had some kind of skin rash in the morning, the Florida health department should shutdown these place , we got there late at night , in the morning we can actually see how bad it was, the front desk attendant told us they don’t have enough employees to clean up the rooms so , the rooms stay dirty , avoid this place like the plague.
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酒店回复: Dear Mario, Thank you for sharing feedback about your recent stay at our hotel. We're sorry you were disappointed with our accommodations. Guest comments are important to us, and we will use yours as we continually work to improve our facility and service. Please know that the issue you encountered with pests will be quickly addressed as this is not feedback we typically receive. Our property undergoes routine maintenance to ensure that these are not concerns our guests have. Given another opportunity, we hope you'll reconsider and give us the chance to host you again. Many travelers choose to stay with us year after year for our great value, friendly service, and comfortable rooms. We'd appreciate the opportunity to change your perceptions.
5.0分
家庭亲子
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Ashli at the front desk is awesome! Very friendly and helpful. The rooms were as you’d expect for this price, but clean and safe. I was pleasantly surprised with the room fridge’s size and that there was a microwave. We typically stay at the Legoland hotel, but decided to give this place a try because the rates were crazy this weekend for their brick or treat event. We were very pleased we did, and the money we saved can now go to buying more Lego sets.
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酒店回复: Dear Tracy, It was such a pleasure to welcome you to Econo Lodge Winter Haven East! Thank you for letting us know how much you appreciated Ashli's hospitality, and we'll be sure to share your compliments with her. Receiving recognition for our excellent value, clean accommodations, and great amenities is always welcome as well. Thank you for your glowing review, and we hope you enjoy your new Lego sets! Best Regards, Dee Christle General Manager
1.0分
其他
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Worst place ever. Wouldn’t even recommend to a homeless person. On a business trip. The rooms are filthy. The have constant problems with the hot water. One day it took 4 hours for them to fix the hot water and I needed to go to work. Front desk staff are disrespectful. You hardly get rooms service and they half ass clean the room if they do come. Floors are disgusting. Shower filled with dirt and hair. Molding on the bathroom ceilings. Ants a bug crawling around door. I knows it’s a cheap hotel but come on this is ridiculous. Health department needs to close this place down asap. Loud window unit ac. You can hear right through the walls. Don’t come here ever. Spend a little extra to go to a nicer place.
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酒店回复: We're distressed to hear about your experience. Please accept our apologies for any concerns about cleanliness and service as well as for any issues with the showers and AC. We'll keep your comments in mind for future improvements, and we'd appreciate the chance to provide you with more suitable accommodations. Best Regards, Dee Christle General Manager
1.0分
商务出差
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Confusing?? Two different hotels as one big hotel. Bad room disgusting bathroom. Bad cable & remote for the TV No free continental breakfast. I will not stay here ever again. I do not recommend staying here
没意见，我喜欢酒店的地理位置和工作人员。
房间有股异味，浴室很脏，地板油腻腻的，踩上去很滑。虽然靠近佩奇乐园，一百美元的价格听起来很划算，但千万别去住！
This place has to be the worst hotel I stayed in, that I can remember, only one person on front desk it took 10 to 15 minutes per room to check in and there was at least 12 people in line , rooms were dirty , the floors, the curtains full of stains, bugs everywhere, (the cleaning lady said don’t worry is only bugs), the water out of the shower had a funny smell, the building is old an no maintenance, my granddaughter had some kind of skin rash in the morning, the Florida health department should shutdown these place , we got there late at night , in the morning we can actually see how bad it was, the front desk attendant told us they don’t have enough employees to clean up the rooms so , the rooms stay dirty , avoid this place like the plague.
Ashli at the front desk is awesome! Very friendly and helpful. The rooms were as you’d expect for this price, but clean and safe. I was pleasantly surprised with the room fridge’s size and that there was a microwave. We typically stay at the Legoland hotel, but decided to give this place a try because the rates were crazy this weekend for their brick or treat event. We were very pleased we did, and the money we saved can now go to buying more Lego sets.
Worst place ever. Wouldn’t even recommend to a homeless person. On a business trip. The rooms are filthy. The have constant problems with the hot water. One day it took 4 hours for them to fix the hot water and I needed to go to work. Front desk staff are disrespectful. You hardly get rooms service and they half ass clean the room if they do come. Floors are disgusting. Shower filled with dirt and hair. Molding on the bathroom ceilings. Ants a bug crawling around door. I knows it’s a cheap hotel but come on this is ridiculous. Health department needs to close this place down asap. Loud window unit ac. You can hear right through the walls. Don’t come here ever. Spend a little extra to go to a nicer place.
Confusing?? Two different hotels as one big hotel. Bad room disgusting bathroom. Bad cable & remote for the TV No free continental breakfast. I will not stay here ever again. I do not recommend staying here