酒店回复: Dear hellomity,Thank you very much for choosing to stay with us at Citadines Connect Rochester Singapore and for sharing such positive and encouraging feedback.We are delighted to learn that your business trip was complemented by a comfortable and pleasant stay. It is wonderful to know that you enjoyed the peaceful environment, attentive service, and our breakfast offerings. Your satisfaction is truly important to us, and we are especially pleased that our hotel provided a quiet and relaxing atmosphere that met your needs during your business travel.Your strong recommendation and intention to return are greatly appreciated and serve as a meaningful motivation for our entire team.We look forward to welcoming you back to Citadines Connect Rochester Singapore on your next business trip and remain at your service should you require any assistance to make your future stays even more enjoyable.Warm regards,The management of Citadines Connect Rochester Singapore

酒店回复: Dear Qingziqingya,Warm greetings from Citadines Connect Rochester Singapore.Thank you for taking the time to share your detailed feedback following your recent stay with us. We appreciate your balanced and thoughtful comments, which provide us with valuable insights into your experience.We are pleased to know that you enjoyed the generally quiet environment, our landscaped surroundings, and the swimming pool, as well as the service provided by our team.At the same time, we sincerely regret the inconvenience you experienced with the shower facilities. Please accept our apologies for the low water pressure and the condition of the showerhead, as this is certainly not the standard we strive to maintain. Your feedback has been shared with our maintenance team to ensure thorough inspection and corrective action.We also acknowledge your comments regarding our location and the travel time required to reach major attractions. While our property is designed to offer a calm and relaxed setting away from the city center, we understand that location preferences vary depending on travel needs.With regard to the request for a credit card at check-in, please allow us to clarify that this is part of our standard verification procedure to facilitate incidental charges, should any arise during the stay, even when no deposit is required. We apologize if this was not clearly explained and appreciate you bringing this to our attention so that we may improve our communication with future guests.Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you back to Citadines Connect Rochester Singapore and provide you with an improved and more seamless experience.Warm regards,The management of Citadines Connect Rochester Singapore

酒店回复: Dear Valued Guest,Greetings from Citadines Connect Rochester Singapore.Thank you for staying with us and for sharing your detailed feedback. We are delighted to know that you found our lobby comfortable and spacious, and that your room was quiet, clean, and offered a pleasant view through the floor-to-ceiling windows.We are glad that you enjoyed the convenient location, with easy access to the swimming pool, nearby shopping mall, and wide selection of restaurants. Your comments are greatly appreciated and encourage us to continue providing a comfortable and enjoyable stay for all our guests.All of us sincerely thank you for giving us the great pleasure and privilege to have been of service to you and we truly look forward to welcoming you back. We are at your service, and we wish you well. Kind regards,The management of Citadines Connect Rochester Singapore

酒店回复: Dear Valued Guest,Thank you very much for choosing to stay at Citadines Connect Rochester Singapore and for taking the time to share your thoughtful feedback.We are delighted to hear that you enjoyed the cleanliness of your room, the convenience of our location, and the pleasant surroundings. The nearby shopping mall and the wide variety of dining options are indeed some of the highlights of our neighbourhood, and we are pleased that these contributed positively to your stay.We also appreciate your kind understanding regarding the simplicity of our breakfast offering. While it is designed to be light and convenient, we are glad to know that you still found it filling. Your feedback is important to us, and it will certainly be shared with our team as we continue to explore ways to enhance the overall guest experience.Thank you once again for your valuable comments. We look forward to welcoming you back to Citadines Connect Rochester Singapore for another comfortable and enjoyable stay.Warm regards,The management of Citadines Connect Rochester Singapore

酒店回复: Dear Valued Guest,Thank you very much for choosing to stay at Citadines Connect Rochester Singapore and for taking the time to share such a thoughtful and encouraging review.We are truly delighted to learn that you enjoyed the cleanliness of our rooms, the peaceful and beautiful surroundings, as well as the spacious and well-designed interior layout. It is also wonderful to hear that our comprehensive facilities, convenient transportation options and variety of nearby dining choices contributed to a comfortable and enjoyable stay.Your generous recommendation means a great deal to our team. We strive to create an exceptional experience for every guest, and your kind words serve as a strong motivation for us to continue delivering the highest standard of service and hospitality.Thank you once again for your warm feedback. We look forward to welcoming you back to Citadines Connect Rochester Singapore for another outstanding stay.Warm regards,The management of Citadines Connect Rochester Singapore

酒店回复: Dear Xiaoxian18,Greetings from Citadines Connect Rochester Singapore.Thank you very much for sharing your perfect rated review of your recent stay with us. We are delighted to know that you had an enjoyable experience and that you were able to enjoy restful and quiet nights throughout your stay. It is also wonderful to hear that you found our hotel location convenient and easy to locate from the nearby MRT station.We appreciate your thoughtful feedback regarding language support from our team members. Please be assured that we will continue to explore ways to enhance communication so that all our guests feel well assisted and comfortable during their stay.Your kind recognition is deeply valued and it encourages us to keep striving to deliver excellent experiences for all our guests.It was our great pleasure to have you with us and we sincerely look forward to welcoming you back for another memorable stay at Citadines Connect Rochester Singapore.We are at your service and we wish you well. Kind regards,The management of Citadines Connect Rochester Singapore

酒店回复: Dear Beautysilver,--Thank you very much for staying at Citadines Connect Rochester Singapore, and for taking the time to share your thoughtful feedback with us.--We are delighted to know that you enjoyed the natural greenery surrounding the property and appreciated the peaceful environment away from the hustle and bustle of the city. It is also wonderful to hear that you found the room to be clean and comfortable, and that our gym and swimming pool facilities met your expectations.--We are especially pleased to learn that our service left a positive impression on you. Your recommendation means a great deal to us, and it serves as strong encouragement for our team to continue delivering a high standard of hospitality.--We truly value your kind words and look forward to welcoming you back for another pleasant and relaxing stay in the future.--Warm regards,The management of Citadines Connect Rochester Singapore

酒店回复: Dear Dukala-abudadaquluosiGreetings from Citadines Connect Rochester SingaporeThank you very much for taking the time to share your perfect rated review following your recent stay in the upgraded Premier room. We are delighted to know you enjoyed the spacious apartment like layout of the room together with the added convenience of the stove and washing machine. It is also wonderful to learn our convenient location close to the Buena Vista station providing access to several subway lines as well as the nearby large shopping mall with popular restaurants contributed to your enjoyable stay.We truly appreciate your kind compliments for the friendly service extended by our hotel team. Our team members are passionate about providing exceptional service and your gracious feedback will certainly motivate them as we continuously strive to deliver memorable stay experiences for all our valued guests. With your experience staying with us we sincerely hope Citadines Connect Rochester will be your choice accommodation whenever you are back in Singapore.We look forward to welcoming you back for another wonderful stay experienceWe are at your service and we wish you well. Kind regardsThe management of Connect Rochester Singapore

酒店回复: 尊敬的chiconeko， 来自新加坡罗切斯特馨乐庭连心公寓的问候。 感谢您选择入住我们酒店并分享您的反馈。我们很高兴听到您对房间的整洁、酒店设施和泳池的满意。我们尤其感谢您对我们接待团队的善意评价。在罗切斯特馨乐庭连心公寓，我们以提供热情、周到和乐于助人的服务而自豪，您的认可对我们的团队来说是一种莫大的鼓舞。 我们也感谢您就淋浴间旁洗手池空间不足提出的反馈。我们将与相关部门沟通，以改进宾客的便利性。 我们期待您再次光临，享受愉快的住宿体验。 我们竭诚为您服务，祝您一切顺利。 此致， 新加坡罗切斯特馨乐庭连心公寓管理层

酒店回复: Dear Valued Guest,Greetings! Thank you very much for your perfect rating and for sharing such a detailed and thoughtful review of your recent stay at Citadines Connect Rochester Singapore. We are pleased to hear that you enjoyed the convenience of our location, especially with easy access to The Star Theatre, as well as the range of amenities available in your room.We are also glad that you appreciated our facilities, including the swimming pool and garden on the 4th floor. While intimate in size, we are happy to know that you found them beautifully maintained and a pleasant part of your experience.Your kind words about our service team are especially meaningful to us. We are truly proud of our colleagues, who are committed to providing warm, attentive and professional service to every guest. Your recognition of their efforts will be shared with them and will serve as encouragement to continue delivering memorable experiences.Thank you once again for choosing to stay with us. We look forward to welcoming you back to Citadines Connect Rochester Singapore in the near future.We are at your service and we wish you well.Kind regards,The management of Citadines Connect Rochester Singapore