酒店回复: Thank you for staying at Canopy by Hilton Toronto Yorkville and for sharing your feedback.We’re so pleased to hear that you enjoyed our artistic vibe, quiet atmosphere, and convenient location near the subway and Toronto’s many attractions. It’s wonderful to know you found your stay worthwhile and that you would choose to return.Thank you again for choosing Canopy by Hilton Toronto Yorkville. We look forward to welcoming you back on your next visit.Positively yours,Aura CastroWelcome Desk Supervisor

酒店回复: We are truly sorry to learn about your experience and sincerely apologize for the cleanliness and service issues you encountered during your stay. This is certainly not the standard we strive to provide, and we understand how frustrating this situation must have been. Please rest assured that your comments have been shared with our management and housekeeping teams for immediate review and improvement.Your feedback is important to us, and we would be grateful for the opportunity to connect with you directly to address this situation and offer our assistance.Thank you again for staying at Canopy by Hilton Toronto Yorkville. We hope to have the chance to restore your confidence in our hotel and service in the future.Positively yours,Aura CastroWelcome Desk Supervisor

酒店回复: Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience you encountered during your stay. This certainly does not reflect the high standards of service and comfort we strive to maintain at Canopy by Hilton Toronto Yorkville.We understand how disappointing this situation must have been and regret that we were unable to provide you with another room due to a full occupancy. Please know that we have shared your comments with our management team to ensure proper follow-up and prevent a recurrence in the future.We sincerely hope to have the opportunity to welcome you back and ensure you have a seamless and comfortable experience.Positively yours,Ruhi PathanAssistant Front Office Manager

酒店回复: 感谢您的精彩点评和详尽反馈！我们很高兴您喜欢我们安静整洁的酒店、友好的员工和周到的设施。感谢您对景观的坦诚评价，希望您下次入住多伦多约克维尔希尔顿嘉悦里酒店时，能够更加超越您的期望。期待您的再次光临！ 此致， Aura Castro 前台主管

酒店回复: 感谢您选择多伦多约克维尔希尔顿嘉悦里酒店，并分享您的宝贵反馈。 我们很高兴听到您对酒店的整洁环境表示赞赏，并认为酒店位置便利而宁静。虽然我们距离市中心的喧嚣稍远，但许多客人都喜欢这里宁静的环境和前往附近景点的便利交通。 我们期待您下次来多伦多时再次光临，享受舒适轻松的住宿体验。 此致， Aura Castro 前台主管

酒店回复: 感谢您的精彩点评！我们很高兴您喜欢宽敞的客房、友好的员工和便利的地理位置。我们期待您下次再次入住多伦多约克维尔希尔顿嘉悦里酒店，享受更长久的住宿体验。 此致， Aura Castro 前台主管

酒店回复: Thank you for your great review and feedback! We're glad you enjoyed the cleanliness and convenient location. We apologize if our Chinese-speaking service was not available during your stay and will work to improve this. We hope to provide an even better experience next time at Canopy by Hilton Toronto Yorkville.Positively yours,Aura CastroWelcome Desk Supervisor

酒店回复: Thank you for choosing Canopy by Hilton Toronto Yorkville!We’re glad to hear you enjoyed our convenient location just minutes from the subway, as well as the quiet surroundings. Providing a peaceful and accessible environment for our guests is something we take pride in.We hope to welcome you back again soon!Positively yours,Aura CastroWelcome Desk Supervisor

酒店回复: 感谢您10/10的满分好评和精彩评论！我们很高兴您喜欢我们的设施、清洁度、环境、服务和舒适的床铺。我们期待很快再次欢迎您入住多伦多约克维尔希尔顿嘉悦里酒店。 此致， Aura Castro 前台主管