This property is new construction. The main entrance lacked "wow" factor and was not very identifiable. Cleanliness wasnt a top proprity as there were crumbs in the foot of one of our beds and a hair/dust ball behind the door. We were supposed to have an ADA accessible room. There were grab bars in the shower, but the beds were kind of high (not very accessible) and there were no furnishings apart from a rickety office chair. In their attempts to be "modern" they didnt have a closet but rather a coat rack looking thing above a very tall "bench". It felt very sterile (without the cleanliness) like a hospital. The "furniture" or benches rather had plastic padding like patio furniture. Do not get me started on the breakfast. Where other IHG hotels have a steaming hot breakfast, we had luekwarm, pre-heated Jimmy Deans that stuck to the paper from being in a warmer for who knows how long. Whomever designed the layout does not have any idea what a kitchen's flow should feel like. The plates, utensils, & toaster were one place & there was a floating island 10-ish feet away with all of the fruit, milk, cereal, and bread/bagels/muffins. So get your plate, walk 10ft, select your bread then walk back to the toaster. Just very disorderly and chaotic with a crowd bumbling back & forth. The machine for coffee was out of order & the juice didnt seem to be installed properly as all were too strong to drink. No one was around to attend to anything including the front desk clerk. We wont stay

Asked the service personnel to only deliver towels, request was granted.

Everything was clean and the provided shampoo, soap and conditioner were the large bottels, really nice.

Honest review

The room was very comfortable, however I had to go multiple times to get my room cards to work. Also I paid a deposit and still got charge the full price on top of the deposit. Im not sure who is at fault, but I was told I’d get a refund. My biggest complaint was the breakfast. We couldn’t get juice because the machine was only shooting water. My last day the juice was there but it was extremely concentrated and way too sweet. The staff was amazing and I loved the room.

Bed was kinda uncomfortable to my liking . Found a vomit, stain in the hallway and the elevator was extremely dirty, and the restroom was not as clean as it should be. But overall, it's a decent place

Newer property so everything was nice. Front desk staff very nice and helpful. Close to enough places to get food quickly. Breakfast was typical hotel breakfast.