1st in the room we had no dresser, or a coffee pot. My wife and I are handicap. If want change clothes had open oyr suit case. For a cup coffee had to go down to lobby. Next had to ask for towels and wash cloths. I never stay here again.
酒店回复: thank you for your feedback
1.0分
其他
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The Room felt neglected. The staff were unprofessional. The pool had a mix smell of chlorine and sulfur (garbage like). Various families came to the pool with their kids in bathing suits, all of them complained and none of them were able to stand the horrid smell.
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酒店回复: We are sorry to hear about your recent stay with us at the Tru. Your concerns have been noted and will be addressed with the proper personnel.
4.0分
朋友出游
Breakfast was great, room was quiet...pillows were not comfy so i shouldve brought my own. But woukd stay here again!
酒店回复: Thank you for staying with us.
3.0分
其他
Check in clerk was not at desk when entered. When he arrived to help us he mumbled.
Traffic was noisy our room was on the highway side
酒店回复: Thank you for your feedback.
5.0分
其他
Hotel was clean and staff were friendly. Pool was cold but the kids didn’t care. Will stay again!
环境不错，空间也宽敞，不得不说美国的酒店空间床型，比欧洲好多了，还有早餐，商务出差挺方便的，不错不错不错不错
一家非常棒且干净的酒店，员工也很友好👍🏻
很棒的酒店，设施齐全，员工非常友好。
从前台的Stacey女士开始，所有员工都很棒。酒店提供了一些小便利，比如没有撤走盘子和塑料餐具，这样晚餐时还可以继续使用，这虽然对酒店来说成本不高，但却非常方便。
都好
1st in the room we had no dresser, or a coffee pot. My wife and I are handicap. If want change clothes had open oyr suit case. For a cup coffee had to go down to lobby. Next had to ask for towels and wash cloths. I never stay here again.
The Room felt neglected. The staff were unprofessional. The pool had a mix smell of chlorine and sulfur (garbage like). Various families came to the pool with their kids in bathing suits, all of them complained and none of them were able to stand the horrid smell.
Breakfast was great, room was quiet...pillows were not comfy so i shouldve brought my own. But woukd stay here again!
Check in clerk was not at desk when entered. When he arrived to help us he mumbled.
Traffic was noisy our room was on the highway side
Hotel was clean and staff were friendly. Pool was cold but the kids didn’t care. Will stay again!