酒店回复: Dear Edeshijie,Thank you very much for sharing your wonderful feedback with us. We are delighted to know that your stay exceeded expectations and that you appreciated the charm of our resort, where everything you need to enjoy the essence of Mũi Né is right at your fingertips.It is a pleasure to hear that you enjoyed the beachfront location, the beautiful sunrise and sunset views from your ocean-view room, as well as the festive activities during the holiday period. We are also glad that you found the room layout well designed and the overall cleanliness up to your expectations.Thank you for your kind recommendation. We truly look forward to welcoming you back to The Anam Mũi Né for another memorable stay.Warm regards,Eric VoFront Office Manager.
酒店回复: Dear KedayaAda,Thank you very much for taking the time to share such a detailed review of your stay with us. We are truly delighted to know that we became your favorite hotel during this trip and that you enjoyed our service, the French colonial–style room, turndown service, swimming pools, and breakfast selection.It is especially encouraging to hear your kind words about our team’s attentiveness, as well as your appreciation of the breakfast experience, from freshly prepared phở and coffee to local Vietnamese specialties and handcrafted décor.At the same time, we sincerely appreciate your honest feedback regarding your lunch and dinner experience. We are sorry to learn that the dish did not meet your expectations. Please rest assured that your comments have been shared with our culinary team for review and improvement, as guest feedback like yours is invaluable to us.Thank you once again for your valuable insights. We truly hope to have another opportunity to welcome you back and provide an even more satisfying dining experience in the future.Warm regards,Eric VoFront Office Manager.
酒店回复: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our beautiful design, spacious public areas, and both the freshwater and seaside saltwater pools. We’re also happy that you loved our breakfast. We look forward to welcoming you back again soon!Warm regards,Eric VoFront Office Manager.
5.0分
豪华特大床房
独自旅行
原文
翻译由AI提供
酒店只有两个泳池，但足够尽情玩乐了。依海而建，能听到美妙的涛声。
早餐不错，尤其是床品非常棒。
每天的清洁和维护都做得很好，服务也很友善。附赠的巧克力特别好吃。
一定要尝尝The Anam Burger哦😊
下次再来美奈，我还会百分百选择入住！
9 / 10
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酒店回复: 尊敬的宾客：
非常感谢您对我们的好评。我们很高兴听到您喜欢我们的泳池、海滨氛围、早餐、床上用品、清洁度和服务。我们很高兴您喜欢我们的巧克力，尤其是阿南汉堡。我们非常感谢您下次来美奈时再次入住我们酒店，期待很快再次欢迎您的光临。
此致，
Eric Vo
前台经理
酒店回复: 尊敬的宾客：
感谢您分享您的详细反馈并推荐 The Anam 酒店。我们很高兴听到您喜欢我们整洁的设施、美丽的泳池、海滨景色、美味的早餐和周到的服务。
对于您入住期间因行李延误和无人看管而造成的不便，我们深表歉意。我们非常重视您对行李处理的担忧，并将改进我们的流程，以确保未来更加安全和及时。
感谢您的理解，并希望再次欢迎您，享受更顺畅的体验。
此致，
Eric Vo
前台经理
点评来源 Trip.com
5.0分
豪华双床房
朋友出游
位置很好，酒店门前虽然是公共沙滩但非常干净有酒店准备的躺椅
房间很大很漂亮，每天还有瑜伽和颂钵课
早餐还不错，品种也算比较多
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酒店回复: Dear Valued Guest,Thank you very much for your lovely feedback! We’re delighted that you enjoyed our spacious rooms, breakfast variety, and daily yoga & singing bowl classes. We look forward to welcoming you back to The Anam Mui Ne soon.Warm regards,Eric VoFront Office Manager.
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We're glad to hear that you found the room clean and enjoyed the scenery and swimming pool. However, we're sorry to learn that some aspects of your stay did not meet your expectations.We appreciate your honest comments regarding room size, pricing, and the dining experience at our Vietnamese restaurant. Your input has been shared with our team for improvement, particularly in terms of lighting, comfort, and menu offerings.We truly value all guest feedback, as it helps us enhance our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warm regards,Eric VoFront Office Manager.
酒店回复: 尊敬的E Moscow酒店，
感谢您抽出时间分享您的反馈。我们很高兴听到您喜欢我们美丽的环境、干净的泳池、完美的沙滩以及我们优质的早餐和客房服务。知道我们在这些方面的努力得到认可总是令人欣慰的。
然而，我们对您与前台人员的体验深感抱歉。提供热情周到的服务是我们工作的重中之重，很遗憾这一点在您入住期间未能得到充分体现。您的反馈已提交给我们的管理团队，以便我们立即审核并改进。
我们尤其感谢您对Vu的赞赏，他出色的服务将得到表彰。再次感谢您的反馈，我们希望未来有机会再次欢迎您，为您带来更顺畅的体验。
此致，
Eric Vo
前台经理
度假村总体超出预期，小而美，基本上不用出度假村，可以享受一切美奈特色。触手可及的海边，海景房的日出日落很赞，节假日入住还有丰富的活动。房间布局合理，总体卫生也很好，很值得入住。推荐。
此行最爱的酒店，无论从入住服务，到环境还是餐食都一集棒。房间是法式复古风的，很大很宽敞，晚上都会有Turn down服务安置好睡前巧克力和铺被子之类。
游泳池有两个，一个淡水一个盐水的，在户外草地躺椅上还会serve水果。早餐厅选择丰富，有手编工艺品，先烫Pho，还有咖啡以及各类西点和越南本地特色选择。
不过午餐和晚餐厅不推荐，踩雷了餐厅点的炒面又贵酱油色重。不如去外面大排档一条街吃，选择更多？
体验非常棒，酒店设计很美，虽然体量不大但公区还挺宽敞。泳池分淡水泳池和临海的盐水泳池，淡季人不多。早餐非常丰盛，味道也不错
酒店只有两个泳池，但足够尽情玩乐了。依海而建，能听到美妙的涛声。
早餐不错，尤其是床品非常棒。
每天的清洁和维护都做得很好，服务也很友善。附赠的巧克力特别好吃。
一定要尝尝The Anam Burger哦😊
下次再来美奈，我还会百分百选择入住！
非常干净。从胡志明市过来很方便，酒店每天都有班车从Thiso Mall D2出发。如果你打算带孩子旅行，这个地方对家庭来说相当友好，但根据我的观察，这里也接待了很多情侣和朋友团体。酒店的酒吧也很好。调酒师很友好，调的酒也很棒。
不愧是五星级酒店，环境非常干净，设施也特别棒，有两个泳池，而且能看到海景。早餐种类很多，味道也很好，绝对是这次度假的一大亮点。房间布置得很漂亮，维护得也很好。服务态度热情周到，不过有一点我想提一下：我们上午11点抵达，行李大部分时间都放在大堂入口角落里，没有人看管。等我们下午6点回来时，行李还在原地。办理入住后，我们等了15分钟行李才送到房间，但那时我们已经准备6点15分去吃晚饭了，行李还在大堂入口，感觉不太安全。虽然我们吃完晚饭回来的时候行李已经送到了房间，但这小插曲还是有点让人失望，不过也不是什么大问题。总的来说，还是很推荐！
位置很好，酒店门前虽然是公共沙滩但非常干净有酒店准备的躺椅
房间很大很漂亮，每天还有瑜伽和颂钵课
早餐还不错，品种也算比较多
房间干净，但是面积不大，性价比不高，价格偏高，酒店卖点就是泳池，风景还算可以，但除此之外没什么特别出众的景点，酒店其中的越南餐厅，居然没有空调的，晚上用餐灯光也十分阴沉，菜品不好吃，价格偏高
我们非常喜欢这次住宿，很希望能再次入住！酒店内部装修很漂亮，周围绿树环绕，就像一个小小的绿洲。所有员工都非常友好热情。强烈推荐！
酒店很棒，非常漂亮，早餐很好，房间也不错。毛巾和水都及时更换。游泳池非常干净。海滩也很完美。但是，但是有一个非常令人头疼的问题！一切都很好，直到你需要向前台工作人员寻求帮助。任何要求都会被拒绝。唯一提供帮助的是一位名叫Vu的员工，以及可能是酒店经理的人。他们才真正称得上是五星级酒店的员工，非常感谢他们！