We had a terrible experience at this hotel. When we arrived we couldn’t checkin with the automated system which was a hassle. When we got a hold of someone on the phone and finally got into our room, it was the dirtiest room I’ve ever seen (stains and shaved hair absolutely covering the bathroom sink, dirty underwear on the floor, dirty dishes in the kitchen, etc). When we called the desk, they moved us into a room that was basically in an active parking lot on the ground floor, so we couldn’t open our windows at night (and often found beer bottles on the windows in the morning). We were double charged and had to go through a huge hassle to get that solved. Start to finish this was a terrible stay, that said, it’s conveniently located and we heard the Business side of this hotel was much better than the Maier side.
房间还没装修好,没人管,说明书写得一塌糊涂,烟灰缸脏兮兮的,等等。没有道歉,什么都没有,只有指责。
舒适,但服务价格昂贵
房间干净舒适,位置优越。价格在这座城市来说略贵。前台没有人,所以如果找不到任何东西,很快就会陷入困境。
不幸的是我不得不在这家酒店住一晚,我只能说我从来没有见过如此肮脏和不卫生的房间!对于每晚 129 欧元的价格,我本来期望至少能达到最低限度的清洁程度,但这里的情况并非如此。 楼梯间里本来就很臭,而且这种臭味还蔓延到了我们的房间里。地毯上沾满了污渍,沙发很脏,镜子也很糟糕。房间里的微波炉简直糟透了——食物总是溢出,所有东西都变得干燥且发臭。太恶心了! 浴室里的所有东西都结满了钙质并且很脏。镜子和桌子上有难看的条纹和污渍。甚至连床头柜看起来都好多年没有清洗过了。 令人难以置信的是,一家酒店的卫生条件如此糟糕,而且还要收取如此高昂的费用。我完全不推荐这家酒店,并且绝对不会再住在这里!任何注重清洁的人都应该避开这家酒店。
方便住一晚
我们在找到房间时遇到了一些麻烦(它位于附楼,路标本来可以更好),但除此之外一切都非常方便。登记入住机而不是接待处很容易理解,但如果您想要直接联系人员,那么这是错误的地方。
到达很好,非接触式登记入住很不人性化,有两个房间,有点复杂,但是很好,第一个房间很好(现代而宽敞),第二个房间看起来像第一个房间,但不幸的是完全充满了新鲜空气的烟雾!香烟烟雾。当你下午 5 点左右到达时,你会立即问自己那会怎样。电话里的那位女士试图缓解这种情况,但无法提供房子里的另一个房间,所以必须加强通风。不过,我应该写一封电子邮件,他们会处理的,还提到了“信用”一词。我被要求要有耐心。这次住宿已经是 6 周前的事了,到目前为止,无论是通过电话还是电子邮件,任何联系都没有成功。如果承诺的服务彻底失败,再漂亮的房子也没有用。很遗憾,但我们不会再回来了。
它本来可以更干净
乍一看,几乎一切都很好,但不幸的是,房间布满灰尘,而且并非所有房间都打扫干净。
主要街道上的位置还可以,但不幸的是窗户(尽管是新的)不是很隔音。
如果您习惯使用机器办理登机手续,那么这是一个非常好的设施。
We had a terrible experience at this hotel. When we arrived we couldn’t checkin with the automated system which was a hassle. When we got a hold of someone on the phone and finally got into our room, it was the dirtiest room I’ve ever seen (stains and shaved hair absolutely covering the bathroom sink, dirty underwear on the floor, dirty dishes in the kitchen, etc). When we called the desk, they moved us into a room that was basically in an active parking lot on the ground floor, so we couldn’t open our windows at night (and often found beer bottles on the windows in the morning). We were double charged and had to go through a huge hassle to get that solved. Start to finish this was a terrible stay, that said, it’s conveniently located and we heard the Business side of this hotel was much better than the Maier side.