酒店回复: THANKS FOR YOUR STAY , WE ARE SORRY FOR INCONVINENCE YOU HAVE TO TAKE. WE APPRECIATE YOUR FEEDBACK.
4.0分
其他
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Clean, comfortable bed. Large room. Only problem was TV didn't work. Nice lady got it going right after checking in. Next morning it didn't work again. Decided not to bug anyone.
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酒店回复: Dear Elwyn,Thank you for sharing your experience with us. We’re glad you enjoyed your clean and spacious room, and that our staff was able to assist you promptly. We apologize for the inconvenience with the TV and will make sure it’s fully checked to prevent this from happening again. We appreciate you're understanding and hope to welcome you back for an even smoother stay next time.Sincerely,Jack Patel, General Manager
3.0分
情侣出游
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Whirlpool not working, they should have contacted me before checking in as this is an important feture for me, if I had known before checking in I would have made other arrangments. This was the cleanest place I have ever stayed
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酒店回复: Dear Kenneth,Thank you for sharing your feedback. We sincerely apologize that the whirlpool was out of service during your visit and that we did not inform you beforehand we understand how important this feature was for your stay. We’re truly sorry for the inconvenience. On the positive side, we’re glad to hear you found our property to be the cleanest you’ve ever stayed in. We appreciate your understanding and hope we’ll have the chance to provide you with an even better experience next time.Sincerely,Jack PatelHotel Manager
5.0分
其他
This is one of the nicest motels I have been in Super friendly Room is very nice clean and easy to stay
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酒店回复: Dear Carol,Thank you so much for your kind words! We’re delighted to hear you found our motel clean, comfortable, and welcoming. It’s wonderful to know our friendly team and well-kept rooms made your stay enjoyable. We truly appreciate your feedback and look forward to hosting you again.Sincerely,Jack PatelHotel Manager
4.0分
其他
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Give it a try
Nice location for a wedding we attended, breakfast was subpar, don't expect a huge variety. Staff are nice but seem bothered when you ask them for assistance. Rooms clean and comfy which was all we needed
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear you found our location convenient for the wedding and that you enjoyed our clean, comfortable rooms. I’m sorry to learn that our breakfast selection and service didn’t fully meet your expectations. Your comments are valuable and will be shared with our team to ensure we provide a more welcoming and attentive experience for all our guests.We appreciate your stay with us and hope to have the opportunity to serve you again in the future.Sincerely,Jack PatelGeneral ManagerAmericInn by Wyndham Williamsburg
5.0分
其他
Clean room. Everything looked very clean. Except for ground around around trashcan by back door. Nice staff. Would stay again
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear you found your room and our staff clean and welcoming. I apologize for the area around the back door trashcan not meeting our usual standards—your comment has been shared with our team to ensure it is addressed.We appreciate your stay and look forward to welcoming you back again!Sincerely,Jack PatelGeneral ManagerAmericInn by Wyndham Williamsburg
5.0分
其他
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I'd stay here again.
Stopped to spend the night while seeing some local attractions, the hotel was extremely clean and the staff was very helpful and polite. Overall a great experience where at times it could go in the opposite direction, sometimes a stay at an interstate hotel can be iffy but this was good.
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酒店回复: Dear Guest,Thank you for your kind feedback! We’re delighted to hear you found our hotel extremely clean and our staff helpful and polite. It’s great to know your stay exceeded expectations, especially when traveling along the interstate.We truly appreciate you choosing to stay with us and look forward to welcoming you back on your next visit!Sincerely,Jack PatelGeneral ManagerAmericInn by Wyndham Williamsburg
5.0分
其他
Hotel was clean and our room appeared to be recently updated. Comfortable bed and pillows.
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酒店回复: Dear Guest,Thank you for your perfect 10/10 rating! We’re delighted to hear you found our hotel clean and enjoyed your recently updated, comfortable room. Your kind feedback is greatly appreciated by our team.We look forward to welcoming you back on your next visit!Sincerely,Jack PatelGeneral ManagerAmericInn by Wyndham Williamsburg
5.0分
其他
Employees and property was nice. It is in a very rural area, no restaurants close, but very convenient to the highway.
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酒店回复: Dear Guest,Thank you for your perfect 10/10 rating and kind comments! We’re delighted to hear you enjoyed our friendly staff and well-kept property. While our rural location offers peace and quiet, we’re glad you found it convenient to the highway for easy travel access.We appreciate you choosing to stay with us and hope to welcome you back again soon!Sincerely,Jack PatelGeneral ManagerAmericInn by Wyndham Williamsburg
5.0分
家庭亲子
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Stopped by here with my elderly mom on our way to Illinois. This was a fantastic, clean, convenient, very friendly hotel. The room was spacious and clean. Second floor is very accessible with elevator. Hotel staff were very efficient and friendly. Pool area was very clean, hot tub was amazing! Continental breakfast with cold and hot food was spectacular! We slept like babies, was very quiet, beds very comfortable, sheets towels and linens all spotless and clean. I highly recommend this facility.
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酒店回复: Dear Guest,Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that you and your mother had such a comfortable and enjoyable stay. It’s great to know you appreciated our clean rooms, friendly staff, relaxing pool and hot tub area, and delicious breakfast options.Our team works hard to make every guest feel welcome and at home, so your kind words mean a lot to us. We truly appreciate your feedback and hope to welcome you back again on your next trip through the area!Sincerely,Jack PatelGeneral ManagerAmericInn by Wyndham Williamsburg
前台人员甚至不在现场。现场没有工作人员，我不得不等了 35 分钟他才出现。房间里有股难闻的味道，没有暖气或空调，外面的风冷效应很差。这是我经历过的最糟糕的一次。
Clean, comfortable bed. Large room. Only problem was TV didn't work. Nice lady got it going right after checking in. Next morning it didn't work again. Decided not to bug anyone.
Whirlpool not working, they should have contacted me before checking in as this is an important feture for me, if I had known before checking in I would have made other arrangments. This was the cleanest place I have ever stayed
This is one of the nicest motels I have been in Super friendly Room is very nice clean and easy to stay
Give it a try
Nice location for a wedding we attended, breakfast was subpar, don't expect a huge variety. Staff are nice but seem bothered when you ask them for assistance. Rooms clean and comfy which was all we needed
Clean room. Everything looked very clean. Except for ground around around trashcan by back door. Nice staff. Would stay again
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I'd stay here again.
Stopped to spend the night while seeing some local attractions, the hotel was extremely clean and the staff was very helpful and polite. Overall a great experience where at times it could go in the opposite direction, sometimes a stay at an interstate hotel can be iffy but this was good.
Hotel was clean and our room appeared to be recently updated. Comfortable bed and pillows.
Employees and property was nice. It is in a very rural area, no restaurants close, but very convenient to the highway.
Stopped by here with my elderly mom on our way to Illinois. This was a fantastic, clean, convenient, very friendly hotel. The room was spacious and clean. Second floor is very accessible with elevator. Hotel staff were very efficient and friendly. Pool area was very clean, hot tub was amazing! Continental breakfast with cold and hot food was spectacular! We slept like babies, was very quiet, beds very comfortable, sheets towels and linens all spotless and clean. I highly recommend this facility.