酒店回复: Dear Jinhu,Thank you for your wonderful 5-star rating! We’re thrilled to hear you had a positive experience with our front desk service and housekeeping staff. We're also glad our convenient parking and proximity to restaurants and shopping met your needs. We hope to welcome you back for another great stay in the future.Sincerely,Hotel Manager
4.0分
其他
Clean room. Towels were clean but had stains. Fenced and well lit parking lot which was nice security feature
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you appreciated the cleanliness of your room and the secure, well-lit parking area. We apologize for the issue with the towels and will address this to ensure a more consistently comfortable experience for our guests.Sincerely,Hotel Manager
1.0分
情侣出游
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The room looked clean upon entry but after being in the room for a little while and looking around it was dirty and had dried blood on the wall above the toilet and there were roaches in the bathroom. Immediately checked out and left and let the manager know about the roaches amd he stated that they knew there were roaches in the rooms. Will never stay there agagin.
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酒店回复: Dear Guest,We sincerely apologize for the unacceptable experience you encountered. Cleanliness and guest safety are our top priorities, and it is clear we fell far short. Your feedback will be taken seriously as we address these issues to prevent similar situations in the future.Sincerely,Hotel Manager
1.0分
其他
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The tub was dirty and couldn’t shower. Within five minutes of leaving the property I realized I left a personal item and immediately turned around to go retrieve it and by that time housekeeping had threw it away mind you it wasn’t 11am(checkout time) when I left the property.
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酒店回复: Dear Guest,We are very sorry to hear about the issues you experienced with cleanliness and your personal item. Your feedback is taken seriously, and we will review our housekeeping procedures to prevent this in the future. We regret that your stay did not meet expectations.Sincerely,Hotel Manager
1.0分
其他
The room was filthy I smelled like mildew real bad was only there a couple hours and left could not sleep sleep in the stink
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酒店回复: Dear Guest,We sincerely apologize for the unacceptable condition of your room and the strong mildew odor you experienced. This is far from our standards, and we deeply regret the discomfort that caused you to leave early. Your feedback is urgent and will be addressed immediately to prevent this from happening again.Sincerely,Hotel Manager
2.0分
其他
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You get what you pay for and what I paid for was a very well lite hotel parking lot surrounded by an iron gate, in a sketchy area, with no loitering signs posted on the building , a very angry lady walking around the property yelling at someone on the phone. A very nice front desk worker who was behind protective glass at night, with a sign in the lobby asking to help prevent human trafficking . I also paid for a pretty nice hotel room too, with a friendly reminder to latch your door for protection , which eventually latched after fighting with it for a while. The room also had a very nice TV which me and all the dead bugs enjoyed watching . The bed was pretty comfy despite the half dollar sized cigarette burn in the sheet (assuming it was from a cigarette) . But I would say the highlight of this experience was no doubt handing back my hotel key and getting the hell out of there !
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you found some aspects of your stay satisfactory, including the front desk staff and the bed comfort. We also take your comments seriously regarding cleanliness and maintenance, and we will work to improve these areas for future guests.Sincerely,Hotel Manager
1.0分
其他
The room is roach infested! Microwave missing the plate to put the food on. Not a very clean place. Bedding has burn holes and reeks.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. Your comments regarding cleanliness and room condition are taken very seriously, and we are addressing them to ensure future guests have a more comfortable and pleasant experience.Sincerely,Hotel Manager
5.0分
其他
Super clean. Nice bed. Easy access. Friendly staff who kindly put us on the first floor. Good sized t.v. Great shower!
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酒店回复: Dear Guest,Thank you for the wonderful feedback! We’re happy you enjoyed the clean room, comfortable bed, and friendly service. We appreciate your kind words!Sincerely, Hotel Manager
5.0分
其他
The check in was fast and easy the woman who checked me in was friendly and helpful all together for the price and convenance it’s the perfect stay!
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酒店回复: Dear Guest,Thank you for the wonderful feedback! We’re glad you enjoyed the quick check-in, friendly service, and convenient stay. We hope to welcome you back soon!Sincerely, Hotel Manager
前台服务非常周到。房间很干净，床很舒服，环境也很安静。美中不足的是地板，感觉没有打扫干净，有些污渍，还有一只死去的昆虫。浴室看起来是新的或者刚翻修过，只是门有点小问题，但不影响入住。毛巾太小了，也没有卫生纸，我晚上到的，就不想去前台要了。好在我出门都会自己带。至于酒店设施，停车场太小了，勉强能停下一辆小车，所以其他住客经常占用别人的车位。我的小SUV都很难打开车门。
前台服务和清理卫生人员很好.停车也方便、距离饭馆和买东西的地方都很方便
Clean room. Towels were clean but had stains. Fenced and well lit parking lot which was nice security feature
The room looked clean upon entry but after being in the room for a little while and looking around it was dirty and had dried blood on the wall above the toilet and there were roaches in the bathroom. Immediately checked out and left and let the manager know about the roaches amd he stated that they knew there were roaches in the rooms. Will never stay there agagin.
The tub was dirty and couldn’t shower. Within five minutes of leaving the property I realized I left a personal item and immediately turned around to go retrieve it and by that time housekeeping had threw it away mind you it wasn’t 11am(checkout time) when I left the property.
The room was filthy I smelled like mildew real bad was only there a couple hours and left could not sleep sleep in the stink
You get what you pay for and what I paid for was a very well lite hotel parking lot surrounded by an iron gate, in a sketchy area, with no loitering signs posted on the building , a very angry lady walking around the property yelling at someone on the phone. A very nice front desk worker who was behind protective glass at night, with a sign in the lobby asking to help prevent human trafficking . I also paid for a pretty nice hotel room too, with a friendly reminder to latch your door for protection , which eventually latched after fighting with it for a while. The room also had a very nice TV which me and all the dead bugs enjoyed watching . The bed was pretty comfy despite the half dollar sized cigarette burn in the sheet (assuming it was from a cigarette) . But I would say the highlight of this experience was no doubt handing back my hotel key and getting the hell out of there !
The room is roach infested! Microwave missing the plate to put the food on. Not a very clean place. Bedding has burn holes and reeks.
Super clean. Nice bed. Easy access. Friendly staff who kindly put us on the first floor. Good sized t.v. Great shower!
The check in was fast and easy the woman who checked me in was friendly and helpful all together for the price and convenance it’s the perfect stay!