Not as clean as you would expect a new building to be but the sheets were clean and it was next to the train station and the subway.
4.0分
情侣出游
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The Property. Was Clean, Maid Service, None Spoke English, Front Desk Didn't Know Where I Can Get Food, Room Was Clean, But Small, Tv Had Limited Channels, Other Guest Were Loud And Smelled Like ****, For What I Paid I Expected Better
2.0分
家庭亲子
The staff is not welcoming. A simple hello goes a long way. If I’m spending my money, I expect great service. I will not recommend this place to anyone.
1.0分
其他
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Not worth it.
I don’t plan to ever stay here again. It says it’s botanical garden but there is no subway there so it’s a 1.4 mi walk or Uber ride either way. There is no checking your bag which is total trash. The front desk guy at checkout was rude and unhelpful and the breakfast was awful. I also had a guy screaming cursing and banging on doors at 2 in the morning for like 20 minutes before someone on duty came up despite the fact that there are cameras in all the hallways. Also the building smells like pot. And finally the cleaning service left a dirty towel hanging in the bathroom from the previous guest.
1.0分
其他
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Not a good area. Room was not clean when i spoke to the person at the desk they apologized but were not accommodating. Just sorry about that. Did not offer a new room or to send someone to clean it up then. Would not recommend
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
家庭亲子
New Build, Professional Staff, Clean, Nice, Neat, Great Price for a New Hotel!! We Enjoyed our stay!
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酒店回复: Dear Ra'shawndra,We are glad that you decided to choose the newly built Super 8 as your preference of lodging. Our team of staff members pursuit everyday to ensure all of our guests have the most comfortable stay over all and it seems that you were not an exception. We hope to see you back again soon. Thank You.
3.0分
其他
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Staff is friendly and helpful.
Room was ok.
Lobby, Corridors, elevators were uncleaned and had strong smoking smell (cigarette ).
Surrounding area of the hotel felt unsafe - constant police presence / sirens.
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酒店回复: Dear Sajjad,I'm sorry to hear that your stay here was below expectations. I sincerely apologize for any inconveniences you faced while staying at the hotel. I hope you give us another opportunity to better serve you during your next visit. Thank You.
1.0分
其他
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DO NOT STAY HERE
Dirty room that smelled like smoke, even though it was non-smoking. There were hairs all in our sheets and dirt all over the floor. Our neighbors were banging on the wall and random people were wandering around the hotel. The area seems very unsafe. Very difficult to find street parking and to be honest I didn’t feel safe leaving my car anywhere. We ended up leaving immediately and scrambling to find another hotel.
4.0分
情侣出游
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The hotel was okay . The lobby was small and closed in . Checking in was easy . Our room was not what we expected. The bed looked smaller then what we wanted and we didn’t get the walking in bathroom like we expected . But other then that is was an okay stay.
4.0分
家庭亲子
The hotek looks friendly the area where is located is not such a good one. It needs to be clean more definitely overall it’s good.
Not as clean as you would expect a new building to be but the sheets were clean and it was next to the train station and the subway.
The Property. Was Clean, Maid Service, None Spoke English, Front Desk Didn't Know Where I Can Get Food, Room Was Clean, But Small, Tv Had Limited Channels, Other Guest Were Loud And Smelled Like ****, For What I Paid I Expected Better
The staff is not welcoming. A simple hello goes a long way. If I’m spending my money, I expect great service. I will not recommend this place to anyone.
Not worth it.
I don’t plan to ever stay here again. It says it’s botanical garden but there is no subway there so it’s a 1.4 mi walk or Uber ride either way. There is no checking your bag which is total trash. The front desk guy at checkout was rude and unhelpful and the breakfast was awful. I also had a guy screaming cursing and banging on doors at 2 in the morning for like 20 minutes before someone on duty came up despite the fact that there are cameras in all the hallways. Also the building smells like pot. And finally the cleaning service left a dirty towel hanging in the bathroom from the previous guest.
Not a good area. Room was not clean when i spoke to the person at the desk they apologized but were not accommodating. Just sorry about that. Did not offer a new room or to send someone to clean it up then. Would not recommend
New Build, Professional Staff, Clean, Nice, Neat, Great Price for a New Hotel!! We Enjoyed our stay!
Staff is friendly and helpful.
Room was ok.
Lobby, Corridors, elevators were uncleaned and had strong smoking smell (cigarette ).
Surrounding area of the hotel felt unsafe - constant police presence / sirens.
DO NOT STAY HERE
Dirty room that smelled like smoke, even though it was non-smoking. There were hairs all in our sheets and dirt all over the floor. Our neighbors were banging on the wall and random people were wandering around the hotel. The area seems very unsafe. Very difficult to find street parking and to be honest I didn’t feel safe leaving my car anywhere. We ended up leaving immediately and scrambling to find another hotel.
The hotel was okay . The lobby was small and closed in . Checking in was easy . Our room was not what we expected. The bed looked smaller then what we wanted and we didn’t get the walking in bathroom like we expected . But other then that is was an okay stay.
The hotek looks friendly the area where is located is not such a good one. It needs to be clean more definitely overall it’s good.