酒店回复: Dear Guest,Thank you for such a detailed and valuable review of your stay! We are delighted to learn that you appreciated the spacious room with its large windows, stunning views, and spacious terrace. We are pleased to hear that the ability to cook and the proximity of supermarkets made your stay more comfortable, and that amenities such as a hairdryer and iron were helpful. We are also pleased that you enjoyed the comfortable temperature in your room.We have noted your comments regarding the breakfasts and their variety. We are constantly working to improve our menu and will certainly take your suggestion into account. Regarding housekeeping and water supply, we appreciate your feedback and will review these aspects of our service standards to determine where we can improve.We are delighted that overall you were satisfied and are looking forward to returning! We always strive to offer our guests the best value for money and are pleased that you appreciated many aspects of our hotel.We look forward to welcoming you again!Sincerely,The Yes-apart hotel Team
2.Санитария не убирается каждый день, на следующий день звоните на стойку регистрации, чтобы очистить, и скажите, что уборка не будет проводиться один раз в три дня
Комната содержит завтрак, но на завтрак стоит очередь за готовыми блюдами, двумя котлетами и стаканом воды, чайным пакетиком (зеленым чаем или другим чаем)
4.Я заказал роскошный номер, большую кровать, диван - кровать, 1696 юаней, диван - кровать - это очень узкий диван, а не диван - кровать вообще
Отопление отеля будет внезапно шуметь посреди ночи
6.Я посмотрел рейтинг, прежде чем можно заказать, это не стоит этой цены.
1.The handle of the hotel bathroom is broken, and the faucet is rusty
2. Sanitation is not about cleaning every day. Ask the front desk to clean the next day and inform them that it will only be cleaned once every three days
3. The room includes breakfast, but breakfast requires queuing up to receive pre made dishes, two meat patties, a glass of water, and a tea bag (green tea or other tea)
I booked a deluxe room with one king size bed and one sofa bed for 1696 yuan. The sofa bed is a very narrow sofa, not a sofa bed at all
5. The hotel's heating system may suddenly make strange noises in the middle of the night
I ordered it only after checking the rating, it's not worth the price at all
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酒店回复: Dear Guest,Thank you for choosing our hotel and for sharing such a detailed review. We sincerely regret that your stay did not meet your expectations and offer our deepest apologies for any inconvenience caused.We are very sorry to hear about the issues in the bathroom with the handle and rusty faucet, as well as the noise from the heating system. We will immediately pass this information on to our operations team for review and resolution.We also regret the inconvenience regarding the cleaning frequency and breakfast quality. We will review our standards and service process to ensure the best possible experience for our guests.Regarding the sofa bed in the Deluxe Room, we apologize for the discrepancy with the description. We will review the room information on our platforms to avoid similar situations in the future.Your comfort and satisfaction are our top priority, and we are very sorry that you did not feel the price matched the experience. We value your feedback, as it helps us improve. We hope you'll give us another chance to demonstrate improved service.Sincerely, The Yes-apart hotel Team
酒店回复: Dear Guest!We sincerely regret that your stay at our hotel was marred by such a negative experience. Thank you for taking the time to share your feedback, as it helps us improve our service.We are very sorry to learn that your room was not cleaned for three days. This is completely below our standards, and we are currently investigating the cause.We are particularly upset to learn of the inappropriate behavior of the front desk staff. This type of behavior is unacceptable, and we deeply apologize for the disrespectful treatment. We will work with our staff internally to ensure such situations do not recur.We sincerely hope you will give us the opportunity to rectify this impression and show you our true hospitality.Sincerely,The apart-hotel YES Team
房间很大,窗户也很大,风景不错。平台也够大。可以自己煮饭,很好,楼下和周边都有超市,方便。有风筒,有熨斗,有量衣架,室内暖气在20+的样子很完美,不喜欢太暖的,会干燥。
缺点就是没有自助早餐,每天固定那几样,稍加变动而已。3天打扫一次,当然中间也可以叫他上来倒垃圾和换毛巾。但只有第一天入住有2瓶小矿泉水,其余就要自己买了。整体还是不错的,有机会会回住。就是价格对比国内肯定是没那么好性价比了。国内一线的四五星平时大多也就差不多这价。
为了展会找的酒店,离会场2公里,酒店是公寓式的,备有锅碗瓢盆和洗衣机,可能是有展会房价不便宜,早餐排队领取快捷快餐。
1.酒店卫生间把手是坏的,水龙头生锈
2.卫生不是每天打扫清理,第二天叫前台打扫,告知是三天才会打扫一次
3.房间含早餐,但是早餐要排队领预制菜,两个肉饼和一杯水,一个茶包(绿茶或者其他茶)
4.我订的是豪华房,一张大床,一张沙发床,1696元,沙发床就是很窄的一个沙发,根本不是沙发床
5.酒店的暖气半夜还会突然异响
6.我是看了评分还可以才订的,根本不值这个价格
1. ручка туалета отеля сломана, кран ржавеет
2.Санитария не убирается каждый день, на следующий день звоните на стойку регистрации, чтобы очистить, и скажите, что уборка не будет проводиться один раз в три дня
Комната содержит завтрак, но на завтрак стоит очередь за готовыми блюдами, двумя котлетами и стаканом воды, чайным пакетиком (зеленым чаем или другим чаем)
4.Я заказал роскошный номер, большую кровать, диван - кровать, 1696 юаней, диван - кровать - это очень узкий диван, а не диван - кровать вообще
Отопление отеля будет внезапно шуметь посреди ночи
6.Я посмотрел рейтинг, прежде чем можно заказать, это не стоит этой цены.
1.The handle of the hotel bathroom is broken, and the faucet is rusty
2. Sanitation is not about cleaning every day. Ask the front desk to clean the next day and inform them that it will only be cleaned once every three days
3. The room includes breakfast, but breakfast requires queuing up to receive pre made dishes, two meat patties, a glass of water, and a tea bag (green tea or other tea)
I booked a deluxe room with one king size bed and one sofa bed for 1696 yuan. The sofa bed is a very narrow sofa, not a sofa bed at all
5. The hotel's heating system may suddenly make strange noises in the middle of the night
I ordered it only after checking the rating, it's not worth the price at all
出差遇到的公寓型酒店,通常一晚300-400cny, 非常👍🏻
带厨具,洗衣机
(洗衣机简直是出差人的救星,有晾衣服的架子,毛裤一晚上就可以干,有厨具可以自己煮碗面吃。)
餐厅在酒店楼下,早饭可以自己点,我们点了一个英式,一个欧式。
这边交通不拥堵, 附近有超市,地铁; 2km 有商场
缺点:
打扫不是很积极,需要跟前台说
公寓非常方便,是公寓能煮面,有微波炉,楼下有餐厅和不远有超市,旁边有个公园,离展会一站路,很近。环境很好。只是前台不会说英文,早餐有点简陋,建议自己到超市买了自己做。离地铁站约15分钟的路程。有个地铁站的出口是三个购物中心处。我住的几天,没有来换毛巾,没人清洁,我一度以为公寓都没有这服务的,结果我去Ye's的科技园店,原来是有的,而且还很好。这边我要求清洁,拿沐浴露和换毛巾,结果它只帮我换毛巾,清洁完全没有,沐浴露我要到楼下自己拿。下次我会住科技园店。P.S楼下餐厅东西挺好吃
住了三天,一次卫生也不打扫,前台一个女人,态度太差,要不是不会说俄语,我已经他妈中文骂了他几百遍了已经
房间挺干净明亮的,还挺大,可以做饭,好多中国人住这里,早餐较简单,几个种类供选择,附近超市离得远,购物不方便。
来参加展会,房间很大,设施齐全,参展也很方便,下次来还会继续预定这里。早餐也还不错,可以自己去超市买点熟食到房间加热,房间里有微波炉冰箱
卫生还行,最关键的是可以做饭
服务态度不好,大堂不給放行李,服务差,早餐非常难吃,要走一条很长的楼梯才能上到酒店,展会带样品不方便。