酒店回复: Dear Farong,Thank you so much for the amazing review and for sharing such beautiful photos of our hotel and the surrounding area! We're so glad you enjoyed the location, the local food, and the cleanliness of our property, it really means a lot to us.It's so wonderful to hear that you've recommended us to your colleagues and that you're planning to return. We truly love having you as our guest, and we can't wait to welcome you back again soon!Warm regards,The Meritin Team
酒店回复: Dear Guest,Thank you for taking the time to share such a thoughtful review. We're really happy to know you enjoyed our central location, the comfort of the room, and the many food and shopping options nearby... that's exactly what we love most about our neighborhood too.Regarding parking, our hotel is located along a charming heritage street in the heart of the city, so space is unfortunately limited. We truly appreciate your understanding on this and always try our best to assist guests whenever possible.We're also sorry to hear about your experience with the room soundproofing. Your feedback is very valuable to us and has been shared with our team as we continue working on improvements for better comfort.It was a pleasure having you with us, and we hope to welcome you back again on your next visit to Kuching.Warmest regards,The Meritin Team
酒店回复: Dear Guest,Thank you for sharing your feedback. All our guest rooms are designed with the same exhaust fan system, and we have not received significant feedback in the past to warrant a major re-wiring project, which would involve extensive electrical work. The exhaust fan is programmed to switch off automatically at midnight.We understand you had requested a room change, but unfortunately, we were running at full occupancy during your stay and could not offer an alternative.For clarity, the refund was issued directly by us, not by Ctrip, and was done from our own funds as a gesture of goodwill.We sincerely appreciate your comments and will continue to monitor guest feedback closely to improve our guests' experience. We hope that one day you might reconsider and allow us the opportunity to welcome you back for a much more pleasant experience.Kind regards,The Meritin Team
位置非常棒，出门不远就是标志性建筑猫猫雕塑，再走1KM就是沙捞越河，晚上游人很多，卫生环境也很棒！楼下有很多当地特色小吃，还有美食广场，经济实惠！旁边还有一家中国味儿的人文面馆值得去吃，下次一定还要住这里.，已经推荐了很多同事下周过来必须住这里！
位子在于市中心，房间环境不错…酒店附近也很多美食，想买这里特产酒店附近都有…交通也方便……就停车位比较麻烦一些，比较少… 缺点就是，房间隔音太差了……
总体评分2.5/5。清洁度尚可。空调温度无法调节，要么冻得发抖，要么关掉又很闷。淋浴热水很好，但花洒支架太高了，没法解放双手洗澡。卫生间入口门和浴缸门结合的设计很巧妙，但我更希望浴缸能有独立的推拉门。导致评分降低的一个主要原因是，我预订了4晚住宿，结果在第三晚我进不去房间，最后一天早上又发生了同样的情况。我们不得不去前台解锁房卡。这真的让人很烦躁，感觉受到了不尊重。
位置很方便，附近有很多吃的。房间有点小。卫生状况很差——打扫房间时连地板都没扫。住了几天后，我身上开始长疹子，不得不让他们换床单。浴室里还有很多小黑飞。我向前台反馈了很多次，但直到我退房问题也没解决。我退房后，总经理过来跟我谈话，说她之前不知情，是新来的前台告诉她我的情况的。但那时我已经退房了，他们也没有采取任何补救措施。天花板上的黑点就是那些苍蝇，墙上和天花板其他地方还有更多。
我在Meritin酒店的入住体验非常棒。酒店地理位置优越，步行即可到达古晋海滨、唐人街以及许多当地美食餐厅。工作人员非常友好和乐于助人，尤其是在办理入住和退房手续时。房间干净、舒适且设施齐全，性价比很高。我特别喜欢房间里简单温馨的欢迎留言。
对于女性客人，酒店还提供了熨斗和熨衣板。
房间里有朝向麦加的指示。
我只有一个小小的建议，酒店能否也提供礼拜毯（sejadah）呢？
酒店地理位置绝佳，就在老城区中心。不过，酒店对面有个酒吧（Borneo Rednecks），如果你的房间正对着酒吧，晚上可能会很吵，直到深夜。除此之外，一切都很好，房间也很干净。
当地人推荐了这家酒店，我很高兴我预订了。房间很宽敞也很干净。加分项是它的地理位置，周围都是地道的本地餐馆，离酒店几米远就有一家很棒的家庭足疗中心。记得提早预订，才能享受到实惠的价格。唯一的缺点是没有提供一次性剃须刀，不过如果你是来度假的，也就不需要刮胡子了……除非你是来开会的，那它就是必备品了。
很恶心的酒店！赶紧跑！！！
卫生间的换气扇无法关闭，运行噪音巨大（手机拍摄对于低频噪音不敏感，实际声音远比视频里吵），那个动静之大，仿佛房间里摆了一台正在运行的空调外机！！而且卫生间的门只是一块玻璃，不能密封，关上也丝毫不隔音。从下午入住直到深夜，换气扇就没有停止过运行。被吵到实在受不了，深夜23点退房换酒店！！
看到之前的评论里有人提到同样问题，估计是同一间房。如此重大的故障，酒店居然不处理，仍然把房间拿出来销售，实在是黑心。退房第二天，携程告知酒店拒绝任何补偿！！（还好携程给力，自掏腰包返了一半的房费）
请不要偷换概念。酒店的确同意退款第二晚的房费，但我的点评说的是第一晚的事情。因为排气扇故障噪音巨大且无法关闭，我不得不在深夜23点退房换酒店（临时订酒店价格比提前订贵很多，另外还有打车费用），所以希望酒店退款第一晚房费的一半作为补偿，但是携程告知我酒店拒绝退款。
我最近住在这家酒店，体验非常愉快。房间干净、宽敞，设施齐全，一应俱全。床很舒服，我很喜欢房间设计的这些细节。酒店员工在我入住期间都非常友好和乐于助人，总是微笑着提供帮助。办理入住和退房手续都很顺利高效。
酒店地理位置非常好，步行即可到达大多数旅游景点。附近不到2分钟的步行路程就有餐馆和便利店。价格合理，房间干净明亮。