Alex was so helpful! I need to stay another night, and he figured out a way. I will definitely be staying here for my trips.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that Alex was able to assist you and make extending your stay easy. We truly appreciate your loyalty and can’t wait to welcome you back on your future trips!
5.0分
情侣出游
Very clean and comfortable room. Breakfast was great, new coffee machines were quite a big hit.
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酒店回复: Thank you so much for sharing your feedback! We’re thrilled to hear you enjoyed your clean and comfortable room, as well as our breakfast. The new coffee machines have definitely been a guest favorite, and we’re glad you loved them too! We look forward to welcoming you back again soon.
1.0分
其他
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No air conditioner in a hot environment
Room was clean the air conditioner didn't work we called three times to have it serviced some one finally came up and said they would work on it and call us back once they get a status we never received call it was so hot in the room all night. The pillows and mattress were so uncomfortable. The outlets didn't work and the curtains didn't work they were all digital there was a device on the window but the cord was broken so unsure if that is why the curtains weren't working when we asked we were told this building was 2 years old and there still working out the issues. Was so disappointed since we had many family members give great reviews for this location.
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酒店回复: Thank you for taking the time to share your feedback. I’m very sorry to hear about the issues you experienced with the air conditioning, outlets, curtains, and overall comfort of your room. This is certainly not the experience we want for our guests, and I apologize for the inconvenience and discomfort during your stay. We appreciate your patience and understand your disappointment, especially after hearing positive reviews from your family. Your feedback has been shared with our team so we can address these maintenance issues and prevent them from happening in the future.We hope you might consider giving us another opportunity to provide the comfortable and seamless stay you expected
5.0分
朋友出游
I checked in on Saturday, Justin was great with suggestions and answering questions we had, he's so pleasant.
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酒店回复: Thank you so much for the kind words! I’m glad I could help make your check-in smooth and answer all your questions. It was a pleasure meeting you, and we look forward to seeing you again soon!
5.0分
情侣出游
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The front desk staff was very friendly and welcoming. Justin was so helpful. Our room was very clean and comfortable, with no problems. We would stay here again.
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酒店回复: Thank you for your wonderful feedback! I’m glad I could help and that you found your room clean and comfortable. It was a pleasure having you, and we look forward to welcoming you back again soon!
环境优美舒适宜人
住得很开心。酒店干净整洁，床铺睡起来像在云端一样舒服。工作人员友善乐于助人。早餐种类丰富，相当不错。室内泳池的水温出乎意料地完美！我们非常喜欢这里，并计划尽快再次入住。
我在找酒店的时候看了别人的点评，他们对床的评价让我下了决心，事实证明他们说得没错，床真的很棒。
我下午1点左右到达，问房间准备好了吗？服务我的女士说还没准备好，但一准备好就会给我打电话。于是我们离开了，继续做我们来镇上要做的事情，等待假日酒店的消息。由于没有收到任何消息，我们一直等到晚上6点才去办理入住，那位女士说她刚刚坐下来，准备给我打电话。除此之外，我对假日酒店非常满意。
谢谢
工作人员热情友好，早餐也很棒。艺术品很精美。
Alex was so helpful! I need to stay another night, and he figured out a way. I will definitely be staying here for my trips.
Very clean and comfortable room. Breakfast was great, new coffee machines were quite a big hit.
No air conditioner in a hot environment
Room was clean the air conditioner didn't work we called three times to have it serviced some one finally came up and said they would work on it and call us back once they get a status we never received call it was so hot in the room all night. The pillows and mattress were so uncomfortable. The outlets didn't work and the curtains didn't work they were all digital there was a device on the window but the cord was broken so unsure if that is why the curtains weren't working when we asked we were told this building was 2 years old and there still working out the issues. Was so disappointed since we had many family members give great reviews for this location.
I checked in on Saturday, Justin was great with suggestions and answering questions we had, he's so pleasant.
The front desk staff was very friendly and welcoming. Justin was so helpful. Our room was very clean and comfortable, with no problems. We would stay here again.