酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We are truly delighted that you enjoyed your stay with us on this special occasion, your husband's birthday.We were also very pleased to read that your child enjoyed collecting seashells and coral on our private beach—it was a lovely image to picture. While we take pride in offering ocean views from every room, we are especially pleased to hear your family was able to relax and enjoy quiet moments together by the winter sea.Your kind words about having a “comfortable weekend” motivate us to continue striving to be a hotel cherished by all our guests. We sincerely hope you will visit us again with your family in a different season. Our entire staff looks forward to welcoming you back.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We are deeply honored by your kind words: “The hotel is very beautiful,” “The rooms are spacious with new amenities,” “Cleaning is meticulous down to the smallest detail,” and “There were no unpleasant odors in the hallways, and it was a great value during the off-season.” It is our greatest pleasure that you enjoyed a comfortable stay and appreciated the high cost performance.However, we sincerely apologize for the feedback that the Japanese breakfast was too simple and lacked coffee or juice options.While our Japanese breakfast menu emphasizes traditional Japanese ingredients and flavors, we recognize that the limited beverage choices caused inconvenience. We acknowledge that providing beverages to start your day is an important service.We sincerely take your feedback to heart and will strive to improve, aiming not only for the beauty and cleanliness of our facilities but also for your satisfaction with our meals.All of our staff sincerely look forward to your next stay, hoping it will be even more wonderful.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We are delighted that you enjoyed our private beach, outdoor pool, and natural hot spring spa to soothe your travel fatigue. Our hotel is located along the beautiful coastline of Onna Village, offering convenient access to popular attractions like Manzamou.We are also encouraged by your kind words regarding the breakfast, noting its “wide variety of choices.” Breakfast while gazing out at the ocean is a uniquely luxurious moment at our hotel.We will continue striving to provide the ultimate resort experience alongside Okinawa's beautiful nature. Our entire staff sincerely looks forward to welcoming you back.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We are deeply honored to hear that you enjoyed the view from your room and found the spacious, comfortable accommodations to your liking.We are also delighted that you took advantage of our “No Cleaning Required, Receive a Voucher” service offered to guests staying multiple nights, and that you supported our eco-friendly initiatives.We sincerely hope your recent stay has become a wonderful memory for you. We will continue striving to enhance our services to ensure your satisfaction.All of us at the hotel look forward to welcoming you back again.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We sincerely apologize for any inconvenience caused during your stay, whether it was related to your room, our staff's service, or the facilities. We take your feedback seriously and will use it to improve our services going forward.On the other hand, we are very pleased that you appreciated the ocean view rooms, the atmosphere of the lobby, and the breakfast. Our entire staff will strive to enhance our service so that your next stay will be even more comfortable. We sincerely hope you will choose to stay with us again when the opportunity arises.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We are delighted to hear you enjoyed our convenient access, smooth check-in, breakfast, large bath, and the expansive view of the Pacific Ocean right before your eyes. This is truly encouraging for all our staff.We are also relieved to know our guidance regarding your airport transfer was helpful. We will continue striving to provide comfortable and pleasant stays, so we sincerely hope you will choose our hotel again for your next trip to Okinawa.All our staff wholeheartedly look forward to welcoming you back.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We are delighted to hear that you were “satisfied overall.”Regarding the facility environment, we are honored to receive your kind words that “while not a new hotel, it doesn't feel dated, and you enjoyed the classic atmosphere you prefer.” However, we sincerely take to heart your observation that the beach environment “has room for improvement” and will consider this as an area for future enhancement.Regarding breakfast, while you were satisfied with the variety of offerings, we appreciate your valuable feedback that the online ticket system and closing time were “inconvenient and not in keeping with the resort atmosphere.” We prioritize your comfort above all else and will review our current operations to explore improvements.We will continue striving to enhance our services based on the valuable feedback you have provided.We sincerely thank you for your recent stay and look forward to welcoming you back.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We sincerely appreciate your high praise for our facilities, including the hot springs, beach, and children's amenities, as well as the convenience of our surrounding area. Your comment that we are “perfect for family trips” encourages us to continue striving to provide a clean and enjoyable space.All of our staff look forward to welcoming you back again.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.Our guest rooms are located on floors 3 through 9, and room assignments are made based on reservation status and plan details. We sincerely apologize that the room on the 4th floor we initially assigned did not offer the ocean view you desired.However, we were relieved to learn that you were satisfied after subsequently changing to a room on the 9th floor through Trip.com. We are grateful to Trip.com for their efforts, which spared you the trouble of negotiating directly.Thank you also for your valuable feedback regarding our restaurant service. Our advance ticketing system is designed to reduce your wait time, and we will continue striving to make the process even smoother.We deeply regret that your recent stay was not entirely satisfactory. We sincerely take your feedback to heart and will dedicate ourselves to improving our services.Should you visit Okinawa again, our entire staff will strive even harder to provide you with a satisfying stay. We sincerely look forward to welcoming you back.
酒店回复: Thank you very much for staying at Hotel Monterey Okinawa Spa & Resort.We are delighted to hear you enjoyed our spacious rooms, ocean views, staff service, breakfast, and surrounding environment. At the same time, we sincerely apologize for any discomfort caused by the odor in your room. We take this matter seriously and will work diligently to improve.We will continue striving to provide comfortable and pleasant stays, and we sincerely hope you will visit us again. All of our staff look forward to welcoming you back.
环境:每一个房间都能看到大海,在酒店的私人沙滩孩子捡贝壳捡珊瑚可开心了。有一条大海之前的道路,立有警示牌,天气好的话应该很出片呢。
设施:预定的时候选择了小朋友会免费加床,一开始还担心酒店会不会陈旧,应该是翻新过的,设施都很新 卫生很干净。一楼有洗衣房可投币洗衣烘干。住客室内游泳泡温泉需要另外收费,但价格蛮便宜的,温泉也很舒服。
服务:给老公过生日,提前3日可向酒店预订蛋糕,4寸的3500日元,价格合理味道也很好👌服务人员都十分和善有礼。
总而言之虽然是冬季,但是人少舒适 度过了愉快的周末!
酒店太美了,房间宽敞设施也算新,卫生细节很到位。也没有别的评论里的走廊异味。淡季真的很超值。唯一遗憾的是日式早餐偏简单,连咖啡果汁都没有提供。总之,算得上性价比很高的度假酒店了。
酒店位于冲绳中部恩纳村,靠近热门景点如万座毛,自带露天泳池、温泉SPA、私人沙滩,早餐选择丰富,包含日式及西式菜品,海景餐厅环境不错。
订的时候 奢华房 2千多一晚 房间的风景还算可以 要是面对正面海景 下面游泳的嘈杂声有点影响 住了两晚 不要打扫就能拿到1500券 我买了两只神兽 房间很大 很舒服 交通也方便 机场有红色巴士直达 但是有时间规定噢 提前预定信用卡 出门右手直走 就到琉球的牛 还有其他店 很不错噢 超市里也能买很多吃的喝的 赞赞赞
这酒店不知道为什么这么有名气,淡季2千入住,比隔壁洲际贵一倍,居然给我一个地库路口房,一会一辆车出地库,吵死了!和携程投诉后换到10楼,明明台风天入住率不高也给你一个差房,旺季先到先得运气差无所谓,前台板着脸,还当着我们面板手指,握着拳头五个指头按的呱呱响,要打架啊!小小的房间内摆了三个床,挤的很,我们两大一个6岁小娃,定的也是双人床房,不知道怎么自说自话弄个三张床房间,酒店都没有人车分离,虽然换到十楼海景还是不错的,但是楼下就是停车位,根本不值这价格…酒店草坪,公共区域都很乱,泳池也一般般,大堂倒是蛮富丽堂皇的,早餐还行!那个教堂旧旧的也没多出片,能自驾完全不用去住这,比这好的多了去了,沙滩也没有其它5星的好!周围吃饭挺多的,估计就是有公交可以直达所以比较人气吧,退房那天看见很多游客拎着箱子在大门口等车,如果价格比其它5星贵,根本没选的必要,我住了三个酒店,这最差…
从美国村乘公交车120路到度假村门口下来,很方便。办理入住很顺利,帮我们房间给予升级,太棒了!早餐很丰盛,吃早饭一定要预约,很快的。酒店设施不错,大浴场泡泡很适宜,沙滩也蛮好,面朝太平洋心情很舒畅。从度假村去机场很方便,到前台拿一张机场大巴时刻表,在网上直接就可以预定,到车站也很方便,出度假村到马路对面后右转就到车站。
整体挺满意的。
设施环境:虽不是新酒店 但不会感到陈旧,装修风格也是喜欢的老钱古典风。沙滩环境一般,有待提高。
卫生:看到评论里有人说发现小强,原本很担心,实际卫生还不错,过关的。
服务:服务人员态度都不错,尤其表扬回来后电话过去要求补开住宿证明,秒回邮件效率很高! 早餐:品种尚可,能满足需求,就是必须线上提前扫码拿号排队很不方便,10点半就结束,不太符合度假的感觉。
很舒服,适合家庭出游,酒店有温泉沙滩还有游泳池,周边吃的也很多,还有儿童游乐场,适合带宝宝在酒店玩一天
定的奢华房,一开始酒店安排的是4楼,阳台打开只能看到停车场和树完全没有海景,第二天跟携程工作人员反馈后立刻联系酒店帮我换了9楼的房间,很满意携程的服务,全程不需要我跟酒店交涉。酒店一般般这个价格不值得,健身房室内游泳池都是需要单独付费的。健身房也小器械少。吃饭记得提前取号,一般也不会等太久
面朝大海,房型宽敞,但房间有异味道,大堂接待详情介绍酒店,我们连猜带蒙竟然都懂了,服务热情,门口帮助打车,周边吃饭也很方便,自助早餐很丰盛