酒店回复: Thank you so much for this glowing review. It is always gratifying for members of the team to read that their efforts are appreciated. It was a pleasure to host you and we look forward to welcoming you back to Hurley House Hotel.
酒店回复: Terribly sorry Alison for our less than timely reply to your great review, for which we thank you. We’re delighted you enjoyed your stay with us and look forward to welcoming you again soon to Hurley House.
Great service, comfortable room, excellent bathroom. Food was amazing in the restaurant and the restaurant service was excellent. My only observation… put some long life milk with the tea/coffee and give the guest the option of requesting fresh milk.
5.0分
朋友出游
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We recently enjoyed an unparalleled dinner for two at Hurley House Hotel, and it was nothing short of exceptional. Known for its fine Japanese-inspired cuisine, the restaurant exceeded every expectation. We ordered the Togarashi Teriyaki Steak and the Saikyo Yaki Black Cod—both dishes gave new meaning to steak and fish. The flavours were exquisite, the presentation elegant, and the craftsmanship behind each plate truly showcased gourmet excellence. The pre-Christmas atmosphere added a warm, festive charm to the evening, making the experience even more memorable. Service was superb, with impeccable attention to detail. Luca provided outstanding hospitality throughout the night, and Mia was a wonderful waitress—attentive, friendly, and professional. Well done to the team at Hurley House Hotel. Highly recommended. Erik
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酒店回复: Dear Erik Thank you for taking the time to write such a lovely and detailed review. Luca, Tia and the entire team are delighted you enjoyed your experience with us. We look forward to welcoming you again soon to Hurley House.
5.0分
其他
A very good stay in every way possible. All staff were friendly and attentive and nothing was too much trouble
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酒店回复: Hello Malcolm Thank you for your review and rating. We're delighted you enjoyed your stay with us and look forward to welcoming you again to Hurley House.
我刚刚读了赫尔利酒馆 (Hurley House) 的回复，因为我们对酒吧工作人员的行为完全不满意，而且发现它与我们之前在“弗尔蒂旅馆”的评论完全一致。管理层的反驳完全是虚构的，根本无法准确反映当天下午发生的事情。我和妻子在马洛社区都很有名，任何认识我们的人都无法理解我们竟然会对别人“大喊大叫”，更不用说粗鲁无礼了。酒吧女招待确实把给她的小费掉在了桌子上；这不是意外。我绝对不能像别人建议的那样指出任何人的“浓重”口音，因为那样也很粗鲁。那里没有脏话；我57岁，我妻子63岁。像我们这样成熟的人不会像描述的那样行事！！我真想看看闭路电视录像，看看我“朝她扔硬币”的样子！赫尔利酒馆无法提供，因为那完全是捏造的，而且会构成人身攻击罪。如果赫尔利之家认为我们开的是哪辆车并不重要（我的错误，忘了我们开的是X5！），那为什么要在反驳中提及呢？那天唯一令人反感的行为是赫尔利之家员工的保留行为，而不是我和妻子。我们完全支持我们留下的评论，并且很乐意满足赫尔利之家的愿望，让我们永远不再回来。从Trip Advisor上删除帖子根本不可能。如果真是这样，这个平台还有什么意义呢！！！顺便说一句，我们并非唯一留下评论并遭到赫尔利之家管理层反对的人。
我们尝试了 Hurley House Hotel 内的 Omakases 寿司吧。寿司体验绝对令人惊叹，味道鲜美。18.30 和 20.30 有 2 场。这是最昂贵的款待，每人 135 英镑，但我们选择了 Dragon 16 道菜。它只能容纳六个人，但值得，因为厨师会在您面前新鲜准备每道菜。我们受到了热烈的欢迎，我对主人和寿司厨师挑不出任何毛病。我们提前喝了鸡尾酒，度过了一个美好的夜晚。我们也去过餐厅，菜单、服务和食物都很棒。对于我们寿司🍣爱好者来说，这是一次非凡的体验。圣诞装饰是额外的奖励，让这个地方充满魔力。这家酒店只有 16 间客房，但每间客房都完全符合 5 星级标准。
我和丈夫只在这里住了一晚，所以我们可以离温莎城堡和希思罗机场很近。我认为这家酒店是五星级的，它一尘不染，装饰精美，环境优美，离马路有点近，但对于那些想靠近的人来说，这里很不错。工作人员太棒了！！从我们走进门的那一刻起，伊莎贝拉就张开双臂欢迎我们。她是一个美丽、善良、体贴的人，希望确保您拥有最愉快的住宿体验。房间装饰精美，我们的房间有点小，但英国的房间本来就很小，但我们充分利用了它。这家酒店相当新，只有几年历史，他们在维护酒店方面也做得很好。我们在抵达的那天晚上吃了晚餐，花了很多时间与服务员卢卡交谈。他是一个如此出色的年轻人，对世界充满热情和美好。他是如此的光明！在我们入住的最后一天早上，我们享用了住宿期间提供的美味早餐，伊莎贝拉再次确保我们得到了很好的照顾。这是一家适合举办婚礼和派对的美丽酒店。作为一名旅行社，我对这家酒店印象深刻，肯定有一天会再次光临。
嘘，别告诉任何人！！！一个秘密的天堂般的户外空间，拥有一流的户外空间，工作人员非常出色：友好而专业。日本料理超乎寻常，价格也令人难以置信。别告诉别人，否则我们再也订不到位子了
这是一家位置优越的漂亮酒店。工作人员热情友好，乐于助人，房价包含优质欧陆式早餐。房间大小合适，床很舒服，房间内备有您入住期间所需的一切。
我们想好好款待朋友们，感谢他们一年来的鼎力支持，于是决定去赫尔利庄园。服务很棒，钢琴演奏也很棒，但食物却低于平均水平，价格却高得离谱。侍酒师推荐了一瓶53英镑的葡萄酒，我在网上查了价格（同一瓶，同一年份），结果竟然是8.8英镑。非常失望，也许我们只是运气不好，但我们不会再去了。
我母亲住在赫尔利，我们本来想去那里吃午饭庆祝她这个月的83岁生日。我母亲周二打电话过来参观，点了一杯咖啡。他们回复说“我们工作日不营业，所以不能喝咖啡”，服务太差劲了，尤其是考虑到她这个年纪。我们肯定不会再去那里吃饭了！Olde Bell 的员工总是热情好客，我建议大家不要去赫尔利之家。
Great service, comfortable room, excellent bathroom. Food was amazing in the restaurant and the restaurant service was excellent. My only observation… put some long life milk with the tea/coffee and give the guest the option of requesting fresh milk.
We recently enjoyed an unparalleled dinner for two at Hurley House Hotel, and it was nothing short of exceptional. Known for its fine Japanese-inspired cuisine, the restaurant exceeded every expectation. We ordered the Togarashi Teriyaki Steak and the Saikyo Yaki Black Cod—both dishes gave new meaning to steak and fish. The flavours were exquisite, the presentation elegant, and the craftsmanship behind each plate truly showcased gourmet excellence. The pre-Christmas atmosphere added a warm, festive charm to the evening, making the experience even more memorable. Service was superb, with impeccable attention to detail. Luca provided outstanding hospitality throughout the night, and Mia was a wonderful waitress—attentive, friendly, and professional. Well done to the team at Hurley House Hotel. Highly recommended. Erik
A very good stay in every way possible. All staff were friendly and attentive and nothing was too much trouble